- Robert Half Office Team (East Syracuse, NY)
- …and Distributors is an asset * Knowledge of Switchboard Operations for efficient call routing * Experience in Triage to prioritize customer issues effectively ... more
- Bank OZK (Little Rock, AR)
- …Essential Job Functions + Monitors, analyzes, and recommends appropriate modifications to call routing , agent script flow, and data capture utilizing system(s). ... more
- Insight Global (Greensburg, IN)
- …products and services. Inquires may be received via telephone calls delivered through call routing technology or through digital channels such as email, social ... more
- Tractor Supply Company (Brentwood, TN)
- …of key Contact Center concepts and practices, including: use of systems, call routing , contact channels, types of customer transactions/interactions, workforce ... more
- Grand Canyon Education (Phoenix, AZ)
- …and clear and concise dialog. + Maintain contact center quality standards; effective call control, verbiage, routing , and customer service to establish meeting ... more
- OneMain Financial (Baltimore, MD)
- …Avaya infrastructure integrates smoothly with enterprise telephony networks, including SBCs and call routing systems. + Configure and maintain advanced voice ... more
- General Dynamics Information Technology (Washington, DC)
- …Manager (CUCM)** + System administration and configuration + Calling plans / call routing understanding, eg, calling search spaces, gateways, partitions, route ... more
- Henry Ford Health System (Detroit, MI)
- …Center technology space, preferred. + Good understanding of the Genesys Platform and call routing connections with customers across multiple interactions with a ... more
- GCI Communication Corp (Anchorage, AK)
- …Duties: Assist in planning and implementation of platform expansions and producing call routing , data translations / data transcript changes. Subject Matter ... more
- Amentum (Fort Shafter, HI)
- …+ Experience with: + Cisco Unity Connection (CUC) + Cisco Unified Communications Manager ( call routing ) and or Avaya Aura soft switches. + Cisco Meeting Server, ... more
- The Fountainhead Group, Inc. (New York Mills, NY)
- …a typical day as a member of our Customer Service Team. Your role as a call center representative involves: + Routing phone calls to the appropriate people + ... more
- North Carolina Agriculture & Technical State Unive (Greensboro, NC)
- …systems including the ability to configure these systems, troubleshoot and resolve call routing issues, and develop contact center scripts. + remote ... more
- U-Haul (Phoenix, AZ)
- …in configuring Cisco ISR/ASR voice gateways and CUBE. . Strong Knowledge VoIP protocols, call routing , dial plans, and voice translation rules. . Knowledge of ... more
- DISH Network (Englewood, CO)
- …custom attributes for optimized workflows. + Develop Lambda functions (C#/JavaScript) for call routing , backend operations, and integrations. + Integrate AWS ... more
- Cedars-Sinai (Los Angeles, CA)
- …throughout the enterprise, in depth troubleshooting of systems, certification renewals, call routing , etc. Also, responsible for post-installation technology ... more
- Intermountain Health (Logan, UT)
- …and providers as needed and per established procedures. (Varies per site) + Perform other call center answering and call routing functions as necessary. + ... more
- Interstate Waste Services, Inc. (Teaneck, NJ)
- …analysis. **Requirements and Qualifications:** + Bachelor's degree + Expert knowledge of call center technology, including call routing , workforce ... more
- Buyerlink (American Fork, UT)
- …innovative projects, we invite you to join our team and make a significant impact with call routing . This is a fully in-office role in American Fork, UT. What ... more
- BAE Systems (Herndon, VA)
- …+ Modify, add and remove PRI TDM trunking 5ESS + Modify on-net and off-net call routing in the 5ESS + Troubleshoot Signal Syste 7 (SS7) connectivity to ... more
- Walgreens (Deerfield, IL)
- …Center platforms (UCCe) including ICM and CVP (v12.5+), VXML Gateways and VVB for call routing and integrations highly preferred + Proficiency in Cisco Voice ... more
Related Job Searches:
CTI Call Routing Developer,
Call,
Call Routing Communications Consultant,
Genesys Call Routing Analyst,
Routing