• CAM Escalations Analyst

    M&T Bank (Getzville, NY)
    …response letters and verbal resolutions while adhering to established SLAs. + Assist Escalations Analyst I's as dictated by overall case volume. + Perform ... daily, weekly, monthly, and annual reporting and audits. Participate in developing system/process enhancement plans. + Perform basic ad hoc analyses to support business decisions. Provide feedback to management regarding results. + Design and implement complex… more
    M&T Bank (11/06/24)
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