- TurboTax (Odessa, TX)
- …Get paid $18.50 per hour1 Get a $405 Certification bonus3 Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴ Earn ... an additional $5/hr from April 9-15 for all hours worked Fast 24 hour Certification3 As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these… more
- USAA (Phoenix, AZ)
- …dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Phoenix office . This schedule requires working ... with our members across multiple contact channels (ie inbound phone calls, email, chat , social media, etc.) to provide adequate coverage and advice to help ensure… more
- OMNICOMMANDER (Santa Rosa Beach, FL)
- Live Chat Support Agent - MUST have Customer Support Experience Santa Rosa Beach, FL (In-Office position, NOT Remote- Only local candidates will be considered) ... and general client concerns + Evaluate customer interactions and issues to Live Chat Manager when appropriate + Create relationships with new customers to better… more
- EchoStar (Englewood, CO)
- …customer needs, and business value to prioritize features and initiatives + **AI Chat & IVR Agent Design & Configuration:** Lead the design, configuration, ... and ongoing management of generative AI agents for both chat and IVR channels. This includes expertise in intent...precise rules, policies, and guidelines that govern the AI agent 's responses and actions across voice and text channels… more
- Kelly Services (Smyrna, TN)
- **Automotive Chat /Support Agent ** **Long Term Contract with benefits!!** **Onsite: Smyrna, TN - NO REMOTE** The Chat Support Agent provides live chat ... $25.00/hr.** **Job Functions** + Provides help desk assistance and direction on Chat to dealership service, parts and warranty departments fielding general inquiries… more
- Oracle (Redwood City, CA)
- …Demonstrated experience with generative AI technologies (eg, LLMs, RAG, AI chat / agent frameworks)-preferably designing, delivering, or evaluating agent -based ... innovative AI technology with real-world business needs, supporting end-to-end agent development, evaluation, and lifecycle management within Oracle's enterprise… more
- ServiceNow, Inc. (Palm Beach, FL)
- …components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies + Connect chat , agent chat , and virtual agent configuration and ... integrations. + Implement the latest ServiceNow AI offerings like Virtual Agent , NLU, AI Search, Issue Auto Resolution, Task Intelligence, Document Intelligence,… more
- ServiceNow, Inc. (Austin, TX)
- …components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies + Connect chat , agent chat , and virtual agent configuration and ... in ServiceNow. + Implement the latest ServiceNow AI offerings like Virtual Agent , NLU, AI Search, Issue Auto Resolution, Task Intelligence, Document Intelligence,… more
- Capgemini (Chicago, IL)
- …components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies * Connect chat , agent chat , and virtual agent configuration and ... overall project. * Implement the latest ServiceNow AI offerings like Virtual Agent , NLU, AI Search, Issue Auto Resolution, Task Intelligence, Document Intelligence,… more
- Oracle (Redwood City, CA)
- …Demonstrated experience with generative AI technologies (eg, LLMs, RAG, AI chat / agent frameworks)-preferably designing, delivering, or evaluating agent -based ... and security. Convert advanced AI capabilities into clear user value-simplifying agent creation, context management, and runtime insights. Establish and track key… more
- ServiceNow, Inc. (Austin, TX)
- …components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies + Connect chat , agent chat , and virtual agent configuration and ... design experience + Experience with Self Hosted implementations and/or Domain Separation is a plus + Strong interpersonal skills, customer-centric attitude, and ability to operate within a culturally diverse environment + Proven team builder with the ability… more
- Chenega Corporation (GA)
- …and engagement. + **Design for advanced experiences** , including AI-driven interfaces, chat and agent workflows, and data visualizations, while adhering to ... prototyping, design systems) + Knowledge of AI-driven product experiences (eg, chat interfaces, agent workflows, data visualization for models, prompt… more
- Microsoft Corporation (Redmond, WA)
- …chain of thought techniques, intelligent information retrieval techniques or through agent orchestration. These innovations will enhance M365 Chat , Researcher ... agent , Windows Companions, or highly personalized search and recommendations systems in widely used office applications. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with… more
- Sallie Mae (Indianapolis, IN)
- …For students, for future generations, for the future of education. Manager, Chat for Collections (Operations with Technical Capability) Operations Leader with Strong ... **Position Overview** We are seeking an experienced Operations Manager to oversee our Chat for Collections team, with a unique blend of operational leadership and… more
- Realtor (Austin, TX)
- …Studio visual flows, Retool UI builder, Vertex Agent Builder canvas, or Replit Agent chat -to-app, and hand off runbooks to business owners. + Teach and ... workflows with Glean Agents, Ema, Retool Agents, Vertex AI Agent Builder, or Zapier AI actions, then harden the...Comfortable with Automate tooling like Glean Agents, Vertex AI Agent Builder, Retool Agents, or Zapier AI and can… more
- LinkedIn (San Francisco, CA)
- …for our customers, sales, and support teams, with an immediate focus on virtual chat and AI agent experiences. You will lead strategy, messaging and positioning ... and Premium) to understand customer and sales rep needs related to VCA and Agent tools. + Translate user insights and pain points into actionable product roadmap… more
- JPMorgan Chase (New York, NY)
- …and user insights. As a Conversation Design Lead on the Chase Voice (IVR) and Chat Conversation Design team, you will play a critical role in promoting AI innovation ... the design of our virtual assistant for both text ( chat ) and voice (IVR) interactions, which will serve as...escalation paths, and error handling for both self-service and agent -assisted scenarios. + Develop audio and text prompts and… more
- Vivint (Lindon, UT)
- …homes. **The Role:** As a Field Account, Scheduling, and Technology (FAST) agent , your primary responsibility is to Field Service Professionals and Direct-To-Home ... + Help the Field understand their resources to reduce calls + Document Chat interactions for accurate trend reduction and issue tracking **Required Skills:** +… more
- US Bank (Minneapolis, MN)
- …modules such as Knowledge Management, Case Management (Employee Relations), and Virtual Agent / Chat . This role focuses on system configuration, maintenance, and ... HR Service Delivery modules (Case Management, Knowledge Management, Virtual Agent ) **Preferred Qualifications** + ServiceNow Certified System Administrator (CSA) or… more
- Teleperformance USA (North Lauderdale, FL)
- …go.** **Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!** ... at our North Lauderdale, Florida location.** **Your Responsibilities** **As a Contact Agent Representative, your main responsibility is to find innovative ways to… more
