- Stanford University (Stanford, CA)
- IT Infrastructure - ( Cisco UCCE) Contact Center Service Delivery Analyst **Business Affairs: University IT (UIT), Stanford, California, United States** ... involves providing exceptional technical support and service delivery for our Cisco Unified Contact Center Enterprise (UCCE) systems. The ideal candidate… more
- Trinity Health (Syracuse, NY)
- …and troubleshoot Cisco Call Manager, Cisco CER, Cisco Unity Connection, and Cisco Contact Center . + Utilize Cisco Intelligence Center for ... Call Manager + Cisco CER + Cisco Unity Connection + Cisco Contact Center + Cisco Intelligence Center ( Contact Center Reporting)… more
- Baylor Scott & White Health (Dallas, TX)
- …management and team leadership. + **Technical Skills:** + In-depth knowledge of Genesys and Cisco contact center solutions and related technologies. + Strong ... **Position Overview:** The Genesys / Cisco Operations Manager will oversee the daily operations...involves ensuring the effective performance, availability, and security of contact center technologies, managing a team of… more
- Cisco (Seattle, WA)
- …of CCaaS, CPaaS, AI, WFO, Platform and Journey as a Service, and the broader Cisco Contact Center and Collaboration suite of offerings. * Perform technical ... to reside in the geo specified. Meet the Team Cisco is on a transformation journey from a historical...* You have a deep technical understanding of the Contact Center field - on-prem and cloud.… more
- Paycom Online (Oklahoma City, OK)
- …+ **LAN/WAN TCP/IP, MPLS, BGP, VPN** + ** Cisco Call Manager, Cisco Unity, Cisco Contact Center (PCCE)** + ** Cisco CUBE, Call Manager Express, ... Manages and maintains the Contact Center infrastructure of the corporation....NetFlow, IP SLA** + **Network Administration and Implementation** + ** Cisco IOS** + **Emerging technology trends** **Skills/Abilities:** + **Evaluate… more
- UCLA Health (Los Angeles, CA)
- … Center , including the design, planning, assessment, and implementation of Cisco Packaged Contact Center Enterprise (PCCE) systems and integration ... Description The Principal Contact Center Engineer will provide leadership...center performance + maintain compatibility and functionality with Cisco and PBX mixed VoIP solutions + specifying the… more
- TEKsystems (Chicago, IL)
- …will collaborate with all aspects of maintaining, configuring, and sustaining the Cisco Unified Contact Center environment including design, implementation, ... Communications infrastructure. *5 years demonstrated success designing, configuring and supporting Cisco Unified Contact Center infrastructure. *5 years… more
- Rush University Medical Center (Chicago, IL)
- …Cisco Webex or similar UCaaS solutions. + 10 years relevant experience supporting Cisco Contact Center ; creating and maintaining call-routing scripts. + ... 10 years relevant experience supporting Calabrio suite of product or similar contact center management platforms. + 10 years relevant experience supporting… more
- Rush University Medical Center (Chicago, IL)
- …will collaborate with all aspects of maintaining, configuring, and sustaining the Cisco Unified Contact Center environment including design, implementation, ... * 5 years demonstrated success designing, configuring and supporting Cisco Unified Contact Center infrastructure. * 5 years demonstrated success… more
- Walgreens (Deerfield, IL)
- …Communications platforms (CUCM, CUC, CER, v12.5+) is highly preferred + Hands-On experience with Cisco Contact Center platforms (UCCe) including ICM and CVP ... Gateways and VVB for call routing and integrations highly preferred + Proficiency in Cisco Voice Gateways (VG224, VG310, VG320, etc.), Cisco Voice Routers (2921,… more
- Amergis (Columbia, MD)
- … Unified Call Manager 10.x and Cisco Unity + Preferred experience with Cisco Contact Center Express + Preferred experience with administrating Cisco ... manner based on priority + Oversee programming of end user data into Cisco Call Manage for new hire telephone requests, moves/adds/changes and ensure inventory is… more
- Guidehouse (Suitland, MD)
- …+ Manage, monitor, and implement changes to the On-Prem Cisco Call Manager and Cisco Contact Center solution to support Census Bureau telephony needs. + ... Engineer. + Expertise in Cisco Call Manager + Expertise in Managing Cisco Contact Center + Experience providing T2/T3 support for voice outages +… more
- Two95 International Inc. (Oklahoma City, OK)
- …TCP/IP, MPLS, BGP, VPN SOLiD DAS equipment Cisco Call Manager, Cisco Unity, Cisco Contact Center (PCCE) Cisco CUBE, Call Manager Express, Unity ... Tuning - SNMP, NetFlow, IP SLA Network Administration and Implementation Cisco IOS Emerging technology trends Skills and Abilities: Evaluate critical systems,… more
- Amentum (Fort Meade, MD)
- …+ Deep understanding of Cisco Unified Communications Manager (CUCM) + Proficiency in Cisco Unified Contact Center Express (UCCX) or Enterprise (UCCE) + ... across domains. + Specialize in UC technologies such as Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, and Cisco Webex. + Supervises… more
- SAIC (CO)
- …Access Management. The ideal candidate will also possess desired domain expertise in Cisco Contact Center , ServiceNow, Generative AI, Large Language Models, ... Integrate identity and access management across platforms. + Integrate and manage Cisco Contact Center and ServiceNow solutions. + Drive innovation in… more
- Amentum (Warrenton, VA)
- …+ Deep understanding of Cisco Unified Communications Manager (CUCM) + Proficiency in Cisco Unified Contact Center Express (UCCX) or Enterprise (UCCE) + ... across domains. + Specialize in UC technologies such as Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, and Cisco Webex. + Supervises… more
- Leader Communications Inc. (Colorado Springs, CO)
- …+ Cisco Identity Services Engine + Cisco Unity Connection Server + Cisco Unified Contact Center Express Server + Cisco Real-Time Monitoring ... Secret + Certification: CompTIA Security+ or higher and a Cisco Unified Communications Workspace certification Skill & Certification Requirements...a reasonable accommodation to apply to a position, please contact HR by phone at ### or by email… more
- General Dynamics Information Technology (Springfield, VA)
- … Unified Communications Manager, Cisco Unity Connection, Cisco Agent Desktop for Cisco Unified Contact Center , Cisco Meeting Server (CMS), ... Cisco TelePresence Management Suite (TMS), VoIP deployment, and ongoing upgrades and improvements to existing systems. WHAT YOU'LL NEED TO SUCCEED: Qualifications: + Strong understanding of Unified Communications design, requirements, and functions. +… more
- G-TECH Services, Inc. (Detroit, MI)
- …Integrations * Service Integrations * Cyara Testing Tool Education/Certifications - Include: * Cisco Unified Contact Center Enterprise * Advanced SQL ... development, testing and implementation work experience required. Engagement Description - Cisco CVP (Customer Voice Portal) DevOps Only Development resource with… more
- Baylor Scott & White Health (Dallas, TX)
- …(QM), Workforce Management ("WFM") / Workforce Engagement Management ("WEM) + Experience with Cisco Contact Center Enterprise and migrating from on-premises ... Architect, you will lead the design, implementation, and optimization of advanced contact center solutions using the Genesys CX platform. The role will be… more
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