• Genesys / Cisco Operations Manager (Hybrid)

    Baylor Scott & White Health (Dallas, TX)
    …management and team leadership. + **Technical Skills:** + In-depth knowledge of Genesys and Cisco contact center solutions and related technologies. + Strong ... **Position Overview:** The Genesys / Cisco Operations Manager will oversee the daily operations...involves ensuring the effective performance, availability, and security of contact center technologies, managing a team of… more
    Baylor Scott & White Health (09/18/24)
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  • Systems Engineer - WxCCE

    Cisco (Research Triangle Park, NC)
    …and patches, specifically around Cisco HyperFlex, UCCE, and UCM products. * Managing Cisco Unified Contact Center Enterprise technologies ( UCCE ), ... of the voice environment. Preferred Requirements: * Proficiency in configuring and maintaining contact center platforms such as Cisco UCCE (ICM, CVP - VXML,… more
    Cisco (10/10/24)
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  • Contact Center Administrator III

    Paycom Online (Oklahoma City, OK)
    …+ **LAN/WAN TCP/IP, MPLS, BGP, VPN** + ** Cisco Call Manager, Cisco Unity, Cisco Contact Center (PCCE)** + ** Cisco CUBE, Call Manager Express, ... Manages and maintains the Contact Center infrastructure of the corporation....NetFlow, IP SLA** + **Network Administration and Implementation** + ** Cisco IOS** + **Emerging technology trends** **Skills/Abilities:** + **Evaluate… more
    Paycom Online (11/15/24)
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  • Principal Contact Center Engineer

    UCLA Health (Los Angeles, CA)
    Center , including the design, planning, assessment, and implementation of Cisco Packaged Contact Center Enterprise (PCCE) systems and integration ... Description The Principal Contact Center Engineer will provide leadership...center performance + maintain compatibility and functionality with Cisco and PBX mixed VoIP solutions + specifying the… more
    UCLA Health (10/04/24)
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  • Sr. Contact Center Engineer

    TEKsystems (Chicago, IL)
    …will collaborate with all aspects of maintaining, configuring, and sustaining the Cisco Unified Contact Center environment including design, implementation, ... Communications infrastructure. *5 years demonstrated success designing, configuring and supporting Cisco Unified Contact Center infrastructure. *5 years… more
    TEKsystems (11/13/24)
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  • IT Infrastructure - Contact Center

    Stanford University (Stanford, CA)
    …This role involves providing exceptional technical support and service delivery for our Cisco Unified Contact Center Enterprise (UCCE) systems. The ideal ... Science, Information Technology, with 3+ years of experience with Cisco UCCE Contact Center **Knowledge, Skills and Abilities:** **Technical Skills:**… more
    Stanford University (11/01/24)
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  • Contact Center DevOps Engineer II

    CBTS Technology Solutions LLC (OH)
    …will have extensive experience with IVR solutions, leveraging technologies like Five9, Avaya AEP, Cisco Webex Contact Center , and Cisco CPaaS to ... expectations. **Essential Functions:** + Implement advanced Contact Center solutions using Five9, Avaya AEP, and Cisco... Center solutions using Five9, Avaya AEP, and Cisco Webex Contact Center . +… more
    CBTS Technology Solutions LLC (10/05/24)
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  • Technical Architect (VoIP Infrastructure)

    Walgreens (Deerfield, IL)
    …Communications platforms (CUCM, CUC, CER, v12.5+) is highly preferred + Hands-On experience with Cisco Contact Center platforms (UCCe) including ICM and CVP ... Gateways and VVB for call routing and integrations highly preferred + Proficiency in Cisco Voice Gateways (VG224, VG310, VG320, etc.), Cisco Voice Routers (2921,… more
    Walgreens (10/31/24)
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  • Unified Communications Engineer III

    CACI International (Forest Heights, MD)
    …Responder (CER), Cisco Unity Connection (CUC), Cisco Presence Server (IM&P) and Cisco Unified Contact Center Express (UCCX). + Expert knowledge in UC ... maintenance. + Manage, troubleshoot, and maintain Unified Communications and VoIP systems ( Cisco CM, CMS, VTC and Microsoft Teams). + Ensure compliance of current… more
    CACI International (10/24/24)
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  • Collaboration Engineer

    TEKsystems (Irving, TX)
    …UCM/Unity On-prem deployments * Experience with Cisco Webex Calling/Meetings * Experience with Cisco Webex Contact Center * Experience with Cisco ... 50% Implementation and 25% maintenance/network engineering * Design and implement Cisco Collaboration platforms (Webex, Webex CC, Cisco UCM/Unity) *… more
    TEKsystems (11/07/24)
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  • Systems Engineer- Collaboration

    People Driven Technology, Inc (Byron Center, MI)
    …solutions, including Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Unified Contact Center Express, Cisco IM and ... We Are Looking For * Proven experience as a Cisco Unified Communications Consultant or in a similar role,...disability for any part of the employment process, please contact the recruiter and let us know the nature… more
    People Driven Technology, Inc (08/23/24)
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  • Unified Communications Engineer

    General Dynamics Information Technology (St. Louis, MO)
    Cisco Unity Connection, Cisco IM&Presence, Cisco Agent Desktop for Cisco Unified Contact Center , Cisco Meeting Server (CMS), Cisco ... Communications system administration. Experience with various collaboration tools such as Cisco Jabber and/or Microsoft Teams, Call Manager 12.5 or higher, with… more
    General Dynamics Information Technology (11/09/24)
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  • Telecommunications Administrator

    Two95 International Inc. (Oklahoma City, OK)
    …TCP/IP, MPLS, BGP, VPN SOLiD DAS equipment Cisco Call Manager, Cisco Unity, Cisco Contact Center (PCCE) Cisco CUBE, Call Manager Express, Unity ... Tuning - SNMP, NetFlow, IP SLA Network Administration and Implementation Cisco IOS Emerging technology trends Skills and Abilities: Evaluate critical systems,… more
    Two95 International Inc. (11/13/24)
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  • Integrated Unified Communications Engineer, Senior

    Amentum (Fort Meade, MD)
    …+ Deep understanding of Cisco Unified Communications Manager (CUCM) + Proficiency in Cisco Unified Contact Center Express (UCCX) or Enterprise (UCCE) + ... across domains. + Specialize in UC technologies such as Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, and Cisco Webex. + Supervises… more
    Amentum (10/19/24)
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  • Integrated Unified Communications Consulting…

    Amentum (Warrenton, VA)
    …+ Deep understanding of Cisco Unified Communications Manager (CUCM) + Proficiency in Cisco Unified Contact Center Express (UCCX) or Enterprise (UCCE) + ... across domains. + Specialize in UC technologies such as Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, and Cisco Webex. + Supervises… more
    Amentum (09/30/24)
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  • Member Services Team Lead - Retirement Services…

    State of Minnesota (St. Paul, MN)
    …+ Advanced proficiency in using Microsoft Word, Excel, Access, PowerPoint, and Outlook; WebEx Contact Center and/or Cisco Unified Contact Center ... to serve as a team lead for our TRA Contact Center (a phone center ...Technology Division for enhancements and/or upgrades to TRA's current Cisco Finesse phone system. This position is located at… more
    State of Minnesota (11/13/24)
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  • Quality Controller - Service Desk

    Taco Bell (Irvine, CA)
    …in PowerBI. + 2 years' experience with writing Standard Operating Procedures (SOP) + Cisco WebEx Contact Center experience is a plus. Work-Hard, Play-Hard: ... Taco Bell technology teams on various projects around AI, Cisco WebEx, PowerBI and more. Sr. Quality Assurance analysts...and quality risks while serving as main point of contact regarding QA concerns or issues. + Collaborate with… more
    Taco Bell (10/17/24)
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  • Genesys CX Architect (Hybrid)

    Baylor Scott & White Health (Dallas, TX)
    …(QM), Workforce Management ("WFM") / Workforce Engagement Management ("WEM) + Experience with Cisco Contact Center Enterprise and migrating from on-premises ... Architect, you will lead the design, implementation, and optimization of advanced contact center solutions using the Genesys CX platform. The role will be… more
    Baylor Scott & White Health (09/18/24)
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  • IT Project Manager

    Corner Alliance (Chamblee, GA)
    …in information management systems. + Background in one or more systems/solutions: Cisco Unified Contact Center Enterprise, Cloud Solutions, Natural ... major enhancement to an existing system in the operations of its customer-facing Contact Center infrastructure. Key Responsibilities include (but are not limited… more
    Corner Alliance (11/02/24)
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  • Architect Network-Information Systems

    Union Hospital (Terre Haute, IN)
    … DNAC, Prime or Solarwinds. + Understanding of DR strategies and design. + Understanding of Cisco Call Manager and Contact Center . + Experience as a Senior ... BGP, EIGRP, EVPN) + High level of experience with Cisco and competitor networking products. + Advanced knowledge of...Network Technician or Engineer highly preferred + Experience with Cisco Wireless LAN Controllers + Experience with Cisco more
    Union Hospital (10/16/24)
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