- UCLA Health (Los Angeles, CA)
- …line. * Knowledge and demonstrated operating experience in the following areas of specialization: o Cisco ICM /IPCC Enterprise, Cisco CVP and Cisco IPIVRo ... Contact Center, including the design, planning, assessment, and implementation of Cisco Packaged Contact Center Enterprise (PCCE) systems and integration with other… more
- Columbus Regional Hospital (Columbus, IN)
- …+ Cisco Certified Network Professional (CCNP) Voice certification preferred. + Cisco Intelligent contract Management ( ICM ) preferred. + Cisco Computer ... Telephony Integration (CTI) certification for ICM and IPCC preferred. + Cisco Certified Network Associate (CCNA) Network certification preferred. more
- Cisco (San Jose, CA)
- …a sufficient number of applications are received. Meet the Team Our vision within Cisco IT is to be admired as the world's best IT organization! Commerce ... Engineering, as part of Cisco IT, does this by delivering the technology that...the Varicent platform. . Design and build on Varicent ICM - composer, calculations, reports, web forms, schedule modules,… more
- Walgreens (Deerfield, IL)
- …platforms (CUCM, CUC, CER, v12.5+) is highly preferred + Hands-On experience with Cisco Contact Center platforms (UCCe) including ICM and CVP (v12.5+), VXML ... call routing and integrations highly preferred + Proficiency in Cisco Voice Gateways (VG224, VG310, VG320, etc.), Cisco... Cisco Voice Gateways (VG224, VG310, VG320, etc.), Cisco Voice Routers (2921, 4331, 8300's), and other components… more
- LA Care Health Plan (Los Angeles, CA)
- …and integration aspects of Call Center, Converge IVR/CVP, In House WebEx, Right fax, Cisco Universal Call Manager and UCCE / PCCE with an emphasis on CVP Scripting. ... Assist in implementing ICM , CTI/CTIOS and Call Center Reporting. Help secure operation, as well as participate in disaster recovery preparation to ensure… more
- U-Haul (Phoenix, AZ)
- …and Finesse . Cisco Unified Contact Center Enterprise (UCCE) IVR scripting with ICM and CVP using Call Studio . Cisco WebEx Dedicated Instance (DI), Calling ... America We are seeking a highly skilled Voice Engineer with expertise in Cisco Collaboration Solutions to design, implement, and support enterprise voice and video… more