- BroadPath Healthcare Solutions (Tucson, AZ)
- …appeals + Experience with managed care, Medicaid programs, call center support tools, customer service practices, and basic computer skills + Ability to interact ... and State Fair Hearing + Stands in as an advocate for members during appeals, External Medical Review and...+ Monitors real-time queues and adherence reports to maintain service levels and response expectations and manages real-time escalations… more
- National Health Care Associates (West Hartford, CT)
- …through employee relations. **Primary Responsibilities** + **_Engagement:_** + Provide exceptional customer service to our residents and employees, modeling ... responsive behaviors to all questions and concerns. + An advocate for fair and equal application of policies and procedures. + Coordinate engagement advisory group… more
- US Tech Solutions (Myrtle Beach, SC)
- …and adjudicating claims + **Experience:** 1 year of experience in a claims /appeals processing, customer service , or other related support area OR ... **Required Skills and Abilities:** Good verbal and written communication skills. Strong customer service skills. Good spelling, punctuation and grammar skills.… more
- TEKsystems (Columbia, SC)
- …School Diploma or equivalent Required Work Experience: 1 year of experience in a claims /appeals processing, customer service , or other related support area ... Responsible for responding to routine inquiries. Identifies incorrectly processed claims and completes adjustments and related reprocessing actions. Reviews and… more
- HUB International (Sacramento, CA)
- …for their excellence throughout the insurance community. **Job Summary** The Associate Claims Advocate provides administrative support to the Property & Casualty ... of the Claim Team, direct communication with clients to advocate clients' interest in all claims matters....Ability to respond to customer needs, solicit customer feedback to improve service , and handle… more
- HUB International (Sacramento, CA)
- …meeting clients' needs. + Ability to respond to customer needs, solicit customer feedback to improve service , and handle difficult or emotional customer ... carrier selections. + Ensures client questions / concerns are addressed by claims department or Third Party Administrator. + Interact with clients by telephone… more
- State of Massachusetts (Boston, MA)
- …and cultivating relationships with diverse stakeholders, and providing exceptional customer service . *_Responsibilities_* * Provide primary oversight and ... for underserved and marginalized communities. *_Job Overview_**__* MOVA is seeking a mission-driven advocate with direct service or social service and… more
- Capital One (Chesapeake, VA)
- …Recovery Coordinators at Capital One are tasked with providing the best of the best customer service . This is your opportunity to shine through your ability to ... From Home Bilingual (Spanish) Senior Fraud Recovery Coordinator- Complex Claims **Are you looking for a challenging role that... customer issues. + You may support other customer service advocates, who will reach out… more
- MetLife (Omaha, NE)
- …NE. Summary of Responsibilities Our Customer Care Advocates handle inbound customer service inquiries via the telephone and/or email and resolves complex ... Job Title Customer Care Advocate Job Location Omaha...The candidates selected for this position will be providing customer service to inbound customers calling our… more
- Baylor Scott & White Health (Temple, TX)
- …competency testing following initial Advocate training. Must successfully complete Customer Service training and successfully pass competency exam to ... 7am and 5pm, Monday through Friday **JOB SUMMARY** The Customer Advocate 1, under general supervision, communicates... training. Serves as a primary contact for benefits, claims status and simple drug inquires for Individual Plans… more
- Excellus BlueCross BlueShield (Dewitt, NY)
- …with MTM, Corporate Service strategy, NCQA, and legislative requirements. The Customer Care Advocate provides service for customers and business ... will receive a Video Assessment from ###@jobalerts.excellusbcbs.com. Summary The Customer Care (CC) Advocate resolves customer...I: + High School diploma or equivalent required. + Customer service experience preferred. + Entry level… more
- Health Care Service Corporation (Quincy, IL)
- …2 years OR, a Bachelor's with 1 year, OR 3 years of concierge-oriented customer service experience * Experience emphasizing plan of care, assisting customers to ... in Health Science or Health Studies or Bachelor's degree. * Knowledge of HCSC customer service systems, processes, and products of the operational area. * 3… more
- CVS Health (Trenton, NJ)
- …(HR) representatives, Total Rewards Team or by members themselves. Provide excellent customer service and a positive member experience to all inquirers. ... each and every day. **Position Summary:** The Field Services Advocate is empowered to serve as a bridge between...bridge between an Aetna National Accounts client's members, the customer Benefit Service Center, HR colleagues and… more
- Sedgwick (Irving, TX)
- …line of business preferred. **Experience** Two (2) years of administrative and/or customer service experience or equivalent combination of education and ... to Work(R) Fortune Best Workplaces in Financial Services & Insurance Consumer Care Advocate **Our teams connect!** **We collaborate onsite and have a hybrid work… more
- Percepta (Dearborn, MI)
- …the full warranty suite of applications/ publications and is expected to achieve customer service levels and business performance goals. **During a Typical Day, ... **Description** **Dealership Warranty Advocate ** At Percepta, we bring first-class service...you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being… more
- Sharecare (Lincoln, NE)
- …+ Occupational Therapist Aide + Medical Coder + Dental Assistant + Experience in customer service in a healthcare contact center, provider office, or healthcare ... institution + Experience in successful resolution of high level/sensitive customer service issues. Sharecare and its subsidiaries are Equal Opportunity Employers… more
- HUB International (Roseville, CA)
- …the insurance industry. + Ability to respond to customer needs, solicit customer feedback to improve service , and handle difficult or emotional customer ... excellence throughout the insurance community. **JOB SUMMARY:** The Client Advocate acts as a benefit advocate for...queue system. + Assists clients and employees with various claims and benefit issues. + Respond to all phone… more
- Convey Health Solutions (Fort Lauderdale, FL)
- …member management solutions for the rapidly changing healthcare world. We are seeking Customer Service Representatives to join our call center member services ... their benefits and they will rely on you to advocate for them as you would your own family...college degree is a plus. + One year of customer service experience is preferred + Call… more
- Centene Corporation (Indianapolis, IN)
- …actions taken regarding contact related to member. + Interacts with other departments including customer service to resolve member issues. + Refers to case or ... business and protected health information. + Acts as a liaison and member advocate between the member/family, physician and facilities/agencies. + Acts as the face… more
- Texas Veterans Commission (El Paso, TX)
- …regulations. . Knowledge of medical terminology. . Skill in interviewing and providing exemplary customer service . . Skill in critical thinking. . Skill in the ... is strongly preferred. . Experience in processing, developing, or adjudicating VA claims for benefits preferred. . Experience with Microsoft Office Suite strongly… more
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