- Compass Minerals America Inc. (Overland Park, KS)
- …and AI to help automate support requests for users and deliver answers quicker. + Lead service desk projects, from planning, assigning tasks, and execution ... UK Visit compassminerals.com for more information about the company and its products. **Summary** The Service Desk Admin II will have a strong background in IT … more
- SMBC (New York, NY)
- …staff, instilling best practices in troubleshooting, resolution documentation and customer service . - Lead by example in communication style, professionalism ... is evolving significantly by adopting updated workflows, implementing advanced cloud tools and architecture, increasing automation, and delivering actionable data… more
- Hawaiian Electric (Honolulu, HI)
- …PowerPlant, Service and Asset Manager Mobile Application & Field Service Management, Process Integration/Process Orchestration, BTP, Cloud Connector, FSM ... budget and time constraints. As needed, performs second-level help desk functions. ESSENTIAL FUNCTIONS: + Programs/adapts, tests, troubleshoots, documents, and… more
- Red River (Chantilly, VA)
- …are looking for a **Systems Support Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in Chantilly, VA, ... across diverse customer environments, including on-premises, hybrid, and fully cloud -based infrastructures. The ability to think critically, communicate clearly, and… more
- Zeiders Enterprises, Inc (Woodbridge, VA)
- …point for all program-related technical issues, providing advanced support beyond the Service Desk and coordinating with internal teams and external vendors ... family support. Our company's reputation is based on providing top quality service with exceptional, dedicated employees. This approach has earned client confidence… more
- Applied Research Solutions (Dayton, OH)
- …inside of Azure that leverages cloud -based infrastructure such as Azure Kubernetes Service to support rapid software development. + Lead , plan, design and ... route trouble tickets & support requests as required to Service Desk . + Review and automate workload...required. + Support a cloud hosted DevOps Platform… more
- AeroVironment (Albuquerque, NM)
- …goals and objectives + Experience working with Oracle Support + Experience with Service Desk ticketing System **Other Qualifications & Desired Competencies** + ... business cases to define high-level product features and desired service levels for existing and emerging IT offerings +...elements of business vision, and identifies business-based risk + Lead design sessions in prototyping new systems for the… more
- Red River (Lincoln, NE)
- …will be on the front line for generating interest in Red River's service offerings. Sales Development Representatives make cold calls to prospects to identify ... opportunities for Account Executives to sell innovative offerings for IT Managed Services, Cloud , Cyber Security, Voice solutions and More. + Make effective use of… more
- Commvault (Washington, DC)
- …data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 ... and customer satisfaction on a long-term multi-quarter basis. This individual may lead a cross-functional sales team and is responsible for creating sales campaigns… more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the...designated Change lead ; + Act as the lead owner for implementing and progressing Continuous Service… more
- SAIC (Vancouver, WA)
- **Description** We are currently seeking a motivated, customer service -oriented Lead Service Desk Technician. This role will lead the Service ... aptitude, being well-organized, the ability to multitask, and strong communication skills. The Lead Service Desk Technician will utilize practical knowledge… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Aberdeen Proving ... Must have an active DoD Top Secret Clearance + Non-remote (relocation incentive available) Our Service Desk Site Lead will serve as the primary escalation… more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, MD. + ... + Must have an active DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will serve as the primary escalation… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Required:** None **Job Family:** Technical Support Services **Skills:** Customer Service ,Help Desk Support,Technical Support **Certifications:** Security+ CE - ... of related experience **US Citizenship Required:** Yes **Job Description:** HELP DESK SUPERVISOR shift: Swings hours: 1400-2200 Advance how our customers operate… more
- Link Solutions Inc (Adelphi, MD)
- …and incident statuses. + Lead incident response activities by coordinating with Service Desk Leads and technical support teams. + Track and manage ... and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Request Queue Manager to join our team at Adelphi, MD. +… more
- MUFG (Tampa, FL)
- …our recruitment team will provide more details. **Job Summary** In this role, the Service Desk Tier 1 Technician will serve as the primary Point-Of-Contact for ... for each individual incident/request, providing thorough reporting as needed for escalation. The Service Desk Tier 1 Technician will also provide first contact… more
- Robert Half Technology (Voorhees, NJ)
- …As a Help Desk Manager, you will be responsible for overseeing our service desk team and ensuring our IT support processes are efficient and effective. ... You will collaborate with different departments to enhance service efficiency and lead a team of...service delivery. Responsibilities * Oversee a team of service desk technicians, providing mentorship and direction… more
- Insight Global (Mclean, VA)
- …looking for a skilled and enthusiastic IT professional to deliver high-quality customer service that enhances the productivity of our colleagues on projects and in ... smartphones and iPads, Windows and Apple laptops and desktops, various cloud and local applications, printers, conferencing equipment, and understanding and adhering… more
- Capgemini (IL)
- …Deals team and requires deep knowledge of the CIS portfolio, including hybrid cloud , service desk , data center transformation, cybersecurity, and managed ... >$50M TCV . Deep understanding of cloud infrastructure services, including hybrid/multi- cloud , service desk , workplace services, and cybersecurity. .… more
- Cognizant (Madison, WI)
- …Database, Middleware, Network, Citrix and VDI, Windows 10, Active Directory, Service Desk , Desktop Engineering, Desktop Support, Messaging and Collaboration, ... Cognizant Technology Solutions is currently seeking a highly skilled ** Cloud & Infrastructure Solution - Service Line Specialist** who will be a part of the… more
