- Percepta (Remote, OR)
- Head of Business Solutioning At Percepta, we bring first-class service across each market we support. As a Head of Business Solutioning working remotely, you'll be a ... owners, internal business solutions and SME teams to create customer / agent experience solutions that best leverage Percepta and our clients' operating models… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW COLLECTIONS AGENT Join our team and grow with us! We need collections agents to respectfully recover past due consumer accounts. In this ... role, you will complete our professional recovery agent training, then work to resolve open accounts with...and procedures + Respond effectively to common challenges to collection calls while discussing means of resolving open accounts… more
- Mass Markets (Parkersburg, WV)
- POSITION OVERVIEW INBOUND TOLL COLLECTIONS AGENT (ENTRY-LEVEL) We are looking for agents to support walk-up customer inquiries, new account setup and MOV pass ... RESPONSIBILITIES Essential Duties + Be the face (and smile) of the toll collection operations at the facility offices in Bay City Michigan + Assist customers… more
- nVent (Anoka, MN)
- …WILL EXPERIENCE IN THIS POSITION:** + Oversee the Regional Credit & Collection and AR Leaders, leading organizational talent through mentorship, development, and ... to understand changes that may impact the Credit & Collection teams. + Drive method and strategy to help...customer visits as required. + Act as a change agent and process innovator. Demonstrate project management proficiency in… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW INBOUND INSURANCE AGENT We are hiring insurance agents who are positive, persuasive, and have the drive to succeed. In this role, you will identify ... efficient manner. You will have the opportunity to become a licensed insurance agent through our industry-leading training. MCI is growing rapidly. This is an… more
- Scholastic (Jefferson City, MO)
- …Description:** Join us and help us create lifelong readers! Position: **Customer Success Agent - Full time** Location: **Remote** **Hours 12:30 pm - 9:00 pm EST** ... but not limited to reconfirmations, conversions, Scholastic Dollars redemption, collections , school closure/holiday documentation, Fair Order review process, and… more
- Mass Markets (AZ)
- POSITION OVERVIEW Job Title: Spanish Licensed Health Insurance Agent Job Type: Full-Time MCI is a leading Business Process Outsourcing (BPO) company that specializes ... industry. We are seeking a Spanish Licensed Health Insurance Agent who will play a vital role in educating...abreast of changes in insurance regulations, healthcare policies, and market trends to provide accurate and current information to… more
- Mass Markets (AL)
- …established ourselves as a trusted partner in the industry. We are seeking aP&C insurance agent to join our team. This role requires you to interact with hundreds of ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW TECHNICAL SUPPORT AGENT (PART-TIME) As a technical support agent , you will handle blended inbound phone interactions with residential and ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW CALL CENTER AGENT (DAYS) As a Call Center Agent , you will be either dedicated to a specific project or handle blended inbound and outbound ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
- Umpqua Bank (Federal Way, WA)
- Collection Specialist I - Hybrid - Financial Pacific...experience. **The Position** : We are looking for a Collections Agent to join our team of ... Way, Washington **Description** Are you a master of numbers and a champion of collections ? Do you possess the unique ability to balance the delicate art of diplomacy… more
- Mass Markets (AZ)
- …PM Saturday and Sunday. - POSITION RESPONSIBILITIES WHAT DOES A DATA BREACH AGENT DO? We improve the customer's experience, providing exceptional solutions to simple ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW ENTRY-LEVEL TELCOM CUSTOMER CARE AGENT (FULL-TIME) Here at MCI, we keep things light. We believe our customer service representatives are at their ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW ENERGY CUSTOMER CARE AGENT (FULL-TIME) Here at MCI, we keep things light. We believe our customer service representatives are at their best when ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
- Mass Markets (Savannah, GA)
- POSITION OVERVIEW General Electric Appliances Factory Service Agent Looking for opportunities to work for a rapidly growing company? We are looking for customer ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW 4X10 TELEPHONE SALES AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for sales representatives to support a variety of sales ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW ENTRY-LEVEL CALL CENTER AGENT (PART-TIME) We are looking for call center agents to support inbound and outbound customer service and sales projects ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
- Mass Markets (Savannah, GA)
- POSITION OVERVIEW CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Agents to support inbound customer ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
- Mass Markets (Savannah, GA)
- POSITION OVERVIEW 4X10 CALL CENTER AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for call center agents to support inbound customer service, ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
- Mass Markets (Savannah, GA)
- …/ hour - POSITION RESPONSIBILITIES WHAT IS A CUSTOMER CARE & SALES AGENT ? This position will resolve customer service calls using modern contact center technology ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
