• Complaints and Issues Specialist II

    Centene Corporation (Springfield, IL)
    …the Continental United States. **Position Purpose:** Documents and addresses customer complaints and issues (Ie, grievances, appeals, Claims Tracking Module) based ... functions to document and identify a compliant solution for complaints and issues. + Processes all received customer inquiries,... and issues. + Processes all received customer inquiries, complaints , and issues using internal tools as defined by… more
    Centene Corporation (09/18/24)
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  • Complaints and Issues Specialist II

    Centene Corporation (Phoenix, AZ)
    …on workplace flexibility. **Position Purpose:** Documents and addresses customer complaints and issues (Ie, grievances, appeals, Claims Tracking Module) based ... functions to document and identify a compliant solution for complaints and issues. + Candidate needs to reside in...reside in Arizona + Processes all received customer inquiries, complaints , and issues using internal tools as defined by… more
    Centene Corporation (09/18/24)
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  • Sr. Escalations Representative/ Complaints

    TEKsystems (St. Paul, MN)
    This role will be within the complaints department regarding escalated complaints for anything within the bank related to credit card, checking account, and ... business complaints . A complaint will come into this area and...the Sr. Escalations Representative will then take control of complaints in progress and will see it through until… more
    TEKsystems (09/17/24)
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  • Utility Complaints Investigator Trainee,…

    Commonwealth of Pennsylvania (PA)
    Utility Complaints Investigator Trainee, PUC Print (https://www.governmentjobs.com/careers/pabureau/jobs/newprint/4649213) Apply  Utility Complaints ... ST06 Bureau / Division Code 00171402 Bureau / Division PU Assistance and Complaints Worksite Address 400 North Street City Harrisburg, Pennsylvania Zip Code 17120… more
    Commonwealth of Pennsylvania (09/16/24)
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  • Senior Complaints Specialist

    Comerica (Farmington Hills, MI)
    …Customer Protection and Enhanced Experience, Operational Efficiency, and Reputation Management. Complaints are when the customer or someone acting on their behalf ... of Comerica or one of its Third-Party Suppliers. The Complaints Specialist Senior key areas of responsibility may include...Responses and Closures depending to the type of Complaint. Complaints are received through a variety of intake channels… more
    Comerica (09/04/24)
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  • Quality Assurance Complaints Representative

    Lilly (Indianapolis, IN)
    …develop medicines with safety first and quality always. The Quality Assurance Complaints Team assures patients worldwide of safe and efficacious drug products, ... quality oversight of Indianapolis Parenteral Operations activities. The QA Complaints Representative is responsible for coordinating and investigating complaints more
    Lilly (08/30/24)
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  • Complaints Investigator

    Arkansas Government Job (Little Rock, AR)
    COMPLAINTS INVESTIGATOR Date: Sep 15, 2024 Req ID: 40152 Location: Little Rock, AR, US, 72201 Category: AR PUBLIC SERVICE COMMISSION Anticipated Starting Salary: ... 35,581 PSC Complaints Investigator Posting End Date: November 1, 2024 Position...Status: NON-EXEMPT Salary Range: $29,046.00 - $42,117.00 Summary The Complaints Investigator is responsible for the resolution or referral… more
    Arkansas Government Job (08/13/24)
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  • Complaints Engineer II

    Terumo Medical Corporation (Elkton, MD)
    Complaints Engineer II Date: Aug 21, 2024 Req ID: 3565 Location: Elkton, MD, US Company: Terumo Medical Corporation Department: Post Market Surveillance Terumo ... we go next!** **_Advancing healthcare with heart_** **Job Summary:** The Complaints Engineer II is responsible for analyses, evaluation and product investigation… more
    Terumo Medical Corporation (07/24/24)
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  • Commercial Complaints , Associate 1

    PCI Pharma Services (Rockford, IL)
    …of the Quality Engineer Associate I is to support the Consumer Complaints and Quality Engineering Team in maintaining GMP compliance and system improvement. ... + Primary customer contact responsible for receipt and logging of consumer complaints into Pilgrim and Daily Task List. + Responsible for maintaining complaints more
    PCI Pharma Services (06/30/24)
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  • Medicare Complaints (CTM) Senior Supervisor…

    The Cigna Group (Bloomfield, CT)
    …within the department, and to partner with other functional areas to resolve complaints and optimize the overall customer experience. This role will require the ... and oversee reporting data to help us drive down complaints . This role will coordinate with matrix partners (eg...compliance, Cigna operations) to ensure timely resolution of CTM complaints . This role supervises the daily activities of the… more
    The Cigna Group (09/17/24)
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  • Manager - Customer Advocacy Office, Escalated…

    Capital One (Mclean, VA)
    …of America, McLean, Virginia Manager - Customer Advocacy Office, Escalated Complaints Horizontal Operations & Strategy (Hybrid) The ECHOS organization supports key ... that address the intake and handling of escalated customer complaints as well as collection of data to re-define...advocate servicing experience for Tier 3 Regulatory and Non-Regulatory complaints within the US Card Channels organization. You will… more
    Capital One (09/12/24)
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  • Complaints Quality Engineer

    Actalent (Elkton, MD)
    Job Title: Complaints Quality Engineer IIJob Description The Complaints Quality Engineer II is responsible for the analysis, evaluation, and product ... investigation of complaints received from external customers in compliance with FDA,...This position supports and assists in the evaluation of Complaints for Medical Device Report (MDR) and Vigilance (MDV)… more
    Actalent (09/13/24)
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  • Brokerage Complaints Specialist

    ManpowerGroup (Salt Lake City, UT)
    …Clients has a new opportunity as a Customer Service Specialist supporting the Enterprise complaints group team. If you are looking for a highly visible project with ... research + Write letters or memos to resolve the complaints + Operate in a metrics-based environment + Handle...+ Operate in a metrics-based environment + Handle FINRA complaints from brokers or sales assistants + They are… more
    ManpowerGroup (09/12/24)
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  • Quality Engineer II, Complaints

    Integra LifeSciences (Mansfield, MA)
    …all applicable internal procedures. + Escalate relevant information on product complaints to appropriate management as necessary. + Coordinate and/or attend meetings ... training of new complaint associates. + Assess, process and close complaints in accordance with associated complaint handling procedures and Customer Quality… more
    Integra LifeSciences (09/11/24)
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  • Complaints Oversight Manager

    Comerica (Farmington Hills, MI)
    Complaints Oversight Compliance Manager The Complaints Oversight Compliance Manager within the second line of defense is responsible for developing, ... participating in, and executing on, the Complaints Management Program for Comerica, relying upon a strong and deep working knowledge of applicable laws and… more
    Comerica (08/28/24)
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  • Senior Complaints Quality Engineer

    Actalent (Elkton, MD)
    Job Title: Sr Complaints Quality Engineer Job Description The Sr Complaints Quality Engineer will provide engineering support in post-market surveillance, with a ... time efficiently and effectively to meet specific quality metrics related to complaints . The associate will advocate for the execution of initiatives and projects… more
    Actalent (09/18/24)
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  • Associate Director - Site Quality & Compliance…

    Lilly (Indianapolis, IN)
    …quality oversight for laboratories, stability, materials, data stewardship, complaints , regulatory interactions, inspection readiness, and quality system ownership. ... procedures requiring quality M2 level approval such as moderate deviations, changes, complaints , etc. + Ensure adequate quality oversight within their areas of… more
    Lilly (09/10/24)
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  • Complaints Director

    Olympus Corporation of the Americas (Center Valley, PA)
    …Post Market Surveillance system responsible for investigating and documenting domestic complaints on OSTA products. This position directs activities associated with ... escalated complaints to ensure timely closure of investigations and works...implement programs to review literature and internet for potential complaints and AE/MDRs. **Job Qualifications** **Required:** + Bachelor of… more
    Olympus Corporation of the Americas (08/29/24)
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  • Data Science Sr Lead Analyst - Consumer Banking…

    Citigroup (Wilmington, DE)
    The Independent Compliance Risk Management (ICRM) US Personal Banking (USPB) Complaints Data Science Lead is accountable for management of complex/critical/large ... be necessary. Accountable for the end results of the ICRM USPB Complaints Data Analytics Program. Exercises control over resources, policy formulation and planning.… more
    Citigroup (08/13/24)
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  • Sr. Escalations Representative/ Complaints

    TEKsystems (St. Paul, MN)
    …be able to review and then critically research and resolve the customers complaint. Complaints are coming into the bank from a variety of areas. Examples are Credit ... to execute tasks repetitively. Pipeline and time management - work on different complaints in different statuses while meeting deadlines. Tech Savvy - will toggle… more
    TEKsystems (09/18/24)
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