- Henry Ford Health System (Detroit, MI)
- …with administrative director, department Chair and providers to provide panel concierge service including but not limited to pulling, analyzing, organizing, and ... to member engagement and attribution assignment for assigned providers/members. . Performs patient outreach as directed to close quality care gaps and/or attribution… more
- Fairview Health Services (Minneapolis, MN)
- …side location on the University of Minnesota Campus West Bank! The Health Unit Coordinator (HUC) is the primary receptionist and concierge for the unit. This ... of creative prioritization skills and priority setting. Shown focus on customer service/ patient service with every interaction. Excellent public relations and… more
- MetroHealth (Cleveland, OH)
- …primary point of contact to internal and external customers, provides start-to-finish concierge and call management services, serving as call owner and single ... a high-stress environment to find the best resolution for the patient . Coordinates communication and follow-through with a multi-disciplinary and diverse clientele… more
- UCLA Health (Los Angeles, CA)
- …effectively providing clinical and administrative services in an academic out- patient setting. Knowledge and skills in decision-making, management systems, ... effectively engage and satisfy difficult patients, ability to model and teach ' concierge level' customer service to staff Demonstrated knowledge of office procedures… more