- SCAN Personal Services (Waltham, MA)
- …Immediate . Experience preferred but not required. Training is provided. Please email contact information and be sure to include name, PHONE#, town(s) of interest ... and the best time to call COVID-19 considerations: All employees may wear a mask when visiting clients and shopping. more
- Hilton (Columbus, OH)
- …hospitality in a digital world\. As a Senior Manager Product Management for Hilton's Contact Center platform, you will bring your technical and contact center ... of HRCC Strategy, Product & Automation, you will help grow the Hilton contact center experience with an eye toward innovation, simplifying and enhancing guest and… more
- HomeSafe Alliance (Columbus, OH)
- **Title:** Contact Center Quality Auditor **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military Household Goods ... results and provides feedback and trend data to the contact center leadership team according to prescribed intervals. This...: + Perform quality review of a subset of contact center customer interactions and/or processes to determine department… more
- The Hartford (Columbus, OH)
- …too. Join our team as we help shape the future. The Hartford's Enterprise Contact Center Platforms team is seeking a Manager, Data Engineering. This is a technical ... include, but not limited to: + Act as the Contact Center data lead technical resource and "go-to person"...as well as the CIO organization to develop a Contact Center Data Strategy and Roadmap, in partnership with… more
- Veterans Affairs, Veterans Health Administration (IN)
- Summary This position is in the Health Resource Center (HRC), Contact Management, First Party section (FP) of VHA Member Services (MS). The HRC consists of ... contact centers located throughout the country to answer Veteran...of the position is to serve as a Lead Contact Representative by providing guidance and assistance to First… more
- Veterans Affairs, Veterans Health Administration (Dayton, OH)
- …Center's Patient Business Service is recruiting for a well-qualified Lead Contact Representative for the Enrollment and Eligibility Unit. Responsibilities Duties ... assessment managing and tracking Other Than Honorable Discharge adjudications point of contact for Special Focus: Expanded Access for Emergent Mental Health Services… more
- US Foods (Allentown, PA)
- …Supervise, plan, and direct the daily activities of assigned customer contact associates. Monitor and assess individual performance against key performance ... and customers. Responsible for managing all aspects of the customer contact function, including executing initiatives that ensure consistent customer service and… more
- CalSTRS (Sacramento, CA)
- Job Posting: Contact Center Analyst State Teachers' Retirement System JC-460581 - Contact Center Analyst STAFF SERVICES ANALYST $3,749.00 - $6,093.00 per Month ... their feet and has a passion for helping others to join the Contact Center Team as a Contact Center Analyst. Customer Service is the first point of contact … more
- Kyndryl (New York, NY)
- …**The Role** We are seeking a highly skilled and experienced Service Desk and Contact Center Technical Expert to join our team. The ideal candidate will have deep ... Genesys, Virtual Agent, and Generative AI implementation or other major contact center expertise. This role involves leading the modernization and optimization… more
- Stanford Health Care (Newark, CA)
- …**This is a Stanford Health Care job.** **A Brief Overview** The Assistant Contact Center Manager (ACCM) acts as primary liaison between clients and contact ... ACCM provides supervision and daily operations support for ambulatory clinics, contact center clients and frontline agents. This position plans, organizes, manages… more
- State of Massachusetts (Boston, MA)
- …The Department of Early Education and Care (EEC) is currently seeking a Bilingual Contact Center Service Representative who is fluent in Spanish. The Contact ... Commonwealth. At this time the prime responsibility of the Contact Center is to be the first point of... Center is to be the first point of contact for questions related to educators and individual's status… more
- Aspira Connect (Grapevine, TX)
- Position Purpose The Platform Manager within our Solutions division contact center is responsible for managing and optimizing the platforms used by our internal ... initiatives. The ideal candidate will have a strong background in contact center technologies, excellent problem-solving skills, and experience in platform… more
- Lilly (Indianapolis, IN)
- …provided valuable support to all the customers we serve. The Associate, CSP Contact Center is responsible for the successful execution of customer support programs ... for LAC and the CSP Contact Centers. This role will report to the Senior...This role will report to the Senior Director, CSP Contact Center in Lilly Patient Services. Responsibilities: **CSP … more
- CVS Health (Buffalo Grove, IL)
- …and affordable. **Position Summary** CVS Health is recruiting for a Senior Manager of Contact Center Technologies Support to lead the support team for Contact ... This leader will report to the Lead Director of Contact Center Technologies and will work closely with the...multiple off-shore and near-shore contractors. The Senior Manager of Contact Center Technologies Support will engage in incident response,… more
- The Chicago Lighthouse (Chicago, IL)
- ** Contact Center Supervisor (Bilingual English/Spanish)** **Job Details** **Job Location** Chicago, IL **Remote Type** Hybrid **Position Type** Full Time **Education ... Shift** Day **Job Category** Management **Job Description** **STATEMENT OF PURPOSE:** The Contact Center Supervisor is responsible for direct oversight of a team of… more
- Travelers Insurance Company (Hartford, CT)
- …the way for best-in-class solutions. As a Senior Architect for Contact Center Technologies within the Enterprise Architecture organization, you will collaborate ... Technology and Business leaders and apply your knowledge of Contact Center technologies to influence and innovate solutions that...will look to you to: * Apply your broad Contact Center architecture experience by helping to support a… more
- Hilton (Columbus, OH)
- …human hospitality in a digital world\. As a Manager Product Management for Hilton's Contact Center technologies, you will bring your technical and contact center ... be like:** + Create and lead strategic roadmap for contact center tools consisting of Interactive Voice Response \(IVR\),...role will focus on the growth and evolution of contact center products + Strategy and implementation of self\-service,… more
- Mass Markets (Wichita, KS)
- …as a trusted partner in the industry. We are looking for bilingual contact center representatives to support inbound and outbound customer service and sales projects ... by site and project. This is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced in customer service industries… more
- UCHealth (Aurora, CO)
- …Summary: Assist eye care providers in the fitting of Medically necessary Contact Lenses. Educates patients regarding appropriate contact lens products to ... Under the direct supervision of eye care providers, demonstrate proficiency in contact lens fitting for appropriate lens type, parameters, and materials, including… more
- HomeSafe Alliance (Columbus, OH)
- **Title:** Contact Center Culture Advisor **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military Household Goods ... of the Employee Experience Team supporting the Customer Care Contact Center and will support the delivery of exceptional...development as we grow to a 300+ employee virtual contact center. This role will partner closely with Care… more
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