- TEKsystems (Chicago, IL)
- … flow) 3. Experience coaching or mentoring less tenure engineers Description: The Unified Contact Center (UCCE) Engineer will collaborate with all aspects of ... & Certifications Preferred: *CCNA Certification *CCNP Collaboration Certification Skills: Telephony, contact center , voice, ucce, cisco call manager,… more
- UCLA Health (Los Angeles, CA)
- Description The Principal Contact Center Engineer will provide leadership in the development of communications technology and architecture for UCLA Health's ... Enterprise Contact Center , including the design, planning, assessment,...experience with designing, implementing, and troubleshooting contact center backbone infrastructure. * Experience with designing call… more
- TEKsystems (Chicago, IL)
- …Location Preferences: Illinois, Arizona, New York Description: Our client is looking for a Contact Center Engineer to help support their migration from their ... on-prem Contact center platform to cloud based. They are...and been apart of a previous call center migration. In this role, the Engineer will:… more
- CBTS Technology Solutions LLC (OH)
- **Job Purpose** **:** The Customer Experience and Contact Center Engineer will be pivotal in delivering our clients innovative and effective Contact ... solutions, leveraging technologies like Five9, Avaya AEP, Cisco Webex Contact Center , and Cisco CPaaS to enhance...escalations from the service desk and be available for on- call responsibilities **Education:** + Two years of College or… more
- Trustmark (Lake Forest, IL)
- …with 8-10 years of related experience. + Demonstrated technical leadership with contact / call center technologies, including traditional telephony systems and ... technologies, cloud-based contact / call center solutions, IVR, and Dynamics 365 Contact Center + Experience communicating directly with and advising… more
- PNC (Brock, NE)
- …environments and Verint Call Recording solutions. 3. Strong understanding of call center operations and technologies. 4. Excellent problem-solving skills and ... to contribute to the company's success. As a Infrastructure Engineer within PNC's ENS - Voice organization, you will...a team. 6. Relevant certifications in Verint and/or other call recording solutions and call center… more
- PNC (Phoenix, AZ)
- …and have an opportunity to contribute to the company's success. As an Infrastructure Engineer Sr/Data Center Network Engineer within PNC's Data Center ... the manager's discretion. Preferred Skills Include: * Sr. Data Center Network Engineer with experience in design,...is required to participate in the application process, please contact us via email at ###@pnc.com . Please include… more
- Fiserv (Duluth, GA)
- …global scale, come make a difference at Fiserv. **Job Title** Critical Facility Engineer (Data Center ) **What does a successful Critical Facility Technician ... shoot and take necessary actions to maintain critical Data Center systems + Contact appropriate vendor and/or...be conducted in person or through a secure video call . We won't ask you for sensitive information nor… more
- Qualcomm (Las Vegas, NV)
- …in our Global Data Center Operations team for an intelligent and motivated Data Center Engineer who is enthusiastic about data center deployment and site ... be responsible for the day-to-day operations of our data center and assume a critical role in maintaining the...via our ticketing system o Participate in a 24x7x365 on- call support rotation o Experience working in a structured… more
- PNC (Sandston, VA)
- …to contribute to the company's success. As an Infrastructure Configuration Consultant/Data Center Engineer within PNC's Technology organization, you will be ... skills include, but not limited to; * Understanding data center infrastructure engineering/design/build/enhance/integrate the technology infrastructure * Oversee the… more
- Meta (Prineville, OR)
- …"Apply to Job" online on this web page. **Required Skills:** SiteOps Data Center Production Operations Engineer Responsibilities: 1. Work to resolve and diagnose ... Meta's server fleet. 4. Serve as first point of contact for break fix technicians. 5. Assist with projects...Assist with process improvements and best practices in data center operations. 9. Participate in on- call rotation.… more
- US Bank (St. Paul, MN)
- …at-all from Day One. **Job Description** US Bank is seeking a Data Center Engineer with electrical/mechanical/HVAC and facility engineering support experience to ... in areas with a high volume of applicants, such as customer service, contact center , and Financial Crimes investigations, remain open for approximately 5… more
- Huntington Ingalls Industries (Dayton, OH)
- …or organizational technical advisory role experience for placement on our Tech Center SME team. The team provides needed expert support to our operations ... can support cleared and uncleared applicants. Essential Job Responsibilities The Tech Center is a growing and highly flexible matrixed organization. Our team of… more
- ServiceNow, Inc. (Austin, TX)
- …better for everyone. **What you get to do in this role:** The Technical Architect, Call Center is a technical expert of a customer engagement team - consulting ... It all started in sunny San Diego, California in 2004 when a visionary engineer , Fred Luddy, saw the potential to transform how we work. Fast forward to today -… more
- AdventHealth (Greenwood Village, CO)
- …WILLOW DR, Greenwood Village, 80111 **The role you'll contribute:** The intermediate cloud contact center engineer is responsible for managing, configuring, ... troubleshooting, and maintaining Contact Center applications. Works closely with AIT...the technology vendors to implement technology solutions including Automatic Call Distribution (ACD), Interactive Voice Response (IVR), ACD/IVR reporting,… more
- DriveTime (Tempe, AZ)
- …with multiple lines of business to provide support, guidance, and updates on call center activities. In summary, this role will require technical proficiency, ... + Telephony/Omnichannel Technologies: + Ticket queue management + Cloud Contact Center - Genesys CX preferred. +...training and/or work experience + In depth understanding of call center acumen, operations, strategy and business… more
- MyFlorida (Brooksville, FL)
- …FLORIDA DEPARTMENT OF TRANSPORTATION JOB POSTING DESCRIPTION 798 Brooksville Operations Center OPEN COMPETITIVE SELECTED EXEMPT SERVICE CONTACT PERSON: Michele ... OPERATIONS PROGRAM ENGINEER - 55003484 Date: Nov 5, 2024 The...Cunfer CONTACT PHONE NUMBER: ### CONTACT EMAIL ADDRESS: ###@dot.state.fl.us ANTICIPATED BI-WEEKLY HIRING SALARY: $4,365.91… more
- The County of Los Angeles (Los Angeles, CA)
- …call toll free 1-800-772- 1213. Persons who are deaf or hard of hearing may call the TTY number ### or contact a local Social Security office. Employment ... STATIONARY ENGINEER II Print (https://www.governmentjobs.com/careers/lacounty/jobs/newprint/2692160) Apply STATIONARY ENGINEER II Salary $105,975.84 Annually… more
- TEKsystems (Remote, OR)
- Description: Call center engineering team and needs additional engineers to support a new Genesys dialer platform. The Genesys dialer is an auto dialing outbound ... work with the telephony modernization team delivering cloud based contact center solutions in AWS. * Writing...monolithic code bases into feature driven repositories * Developing call center solutions in Amazon Connect /… more
- The County of Los Angeles (Los Angeles, CA)
- …call toll free 1-800-772- 1213. Persons who are deaf or hard of hearing may call the TTY number ### or contact a local Social Security office. Employment ... STATIONARY ENGINEER II Print (https://www.governmentjobs.com/careers/lacounty/jobs/newprint/2965664) Apply STATIONARY ENGINEER II Salary $105,975.84 Annually… more
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