• Sr. Contact Center Engineer

    TEKsystems (Chicago, IL)
    … flow) 3. Experience coaching or mentoring less tenure engineers Description: The Unified Contact Center (UCCE) Engineer will collaborate with all aspects of ... & Certifications Preferred: *CCNA Certification *CCNP Collaboration Certification Skills: Telephony, contact center , voice, ucce, cisco call manager,… more
    TEKsystems (11/13/24)
    - Save Job - Related Jobs - Block Source
  • Principal Contact Center

    UCLA Health (Los Angeles, CA)
    Description The Principal Contact Center Engineer will provide leadership in the development of communications technology and architecture for UCLA Health's ... Enterprise Contact Center , including the design, planning, assessment,...experience with designing, implementing, and troubleshooting contact center backbone infrastructure. * Experience with designing call more
    UCLA Health (10/04/24)
    - Save Job - Related Jobs - Block Source
  • Contact Center Engineer

    TEKsystems (Chicago, IL)
    …Location Preferences: Illinois, Arizona, New York Description: Our client is looking for a Contact Center Engineer to help support their migration from their ... on-prem Contact center platform to cloud based. They are...and been apart of a previous call center migration. In this role, the Engineer will:… more
    TEKsystems (11/13/24)
    - Save Job - Related Jobs - Block Source
  • Contact Center DevOps…

    CBTS Technology Solutions LLC (OH)
    **Job Purpose** **:** The Customer Experience and Contact Center Engineer will be pivotal in delivering our clients innovative and effective Contact ... solutions, leveraging technologies like Five9, Avaya AEP, Cisco Webex Contact Center , and Cisco CPaaS to enhance...escalations from the service desk and be available for on- call responsibilities **Education:** + Two years of College or… more
    CBTS Technology Solutions LLC (10/05/24)
    - Save Job - Related Jobs - Block Source
  • Contact Center Infrastructure…

    Trustmark (Lake Forest, IL)
    …with 8-10 years of related experience. + Demonstrated technical leadership with contact / call center technologies, including traditional telephony systems and ... technologies, cloud-based contact / call center solutions, IVR, and Dynamics 365 Contact Center + Experience communicating directly with and advising… more
    Trustmark (09/22/24)
    - Save Job - Related Jobs - Block Source
  • Infrastructure Engineer (IPC/Verint…

    PNC (Brock, NE)
    …environments and Verint Call Recording solutions. 3. Strong understanding of call center operations and technologies. 4. Excellent problem-solving skills and ... to contribute to the company's success. As a Infrastructure Engineer within PNC's ENS - Voice organization, you will...a team. 6. Relevant certifications in Verint and/or other call recording solutions and call center more
    PNC (10/19/24)
    - Save Job - Related Jobs - Block Source
  • Infrastructure Engineer Sr/Data…

    PNC (Phoenix, AZ)
    …and have an opportunity to contribute to the company's success. As an Infrastructure Engineer Sr/Data Center Network Engineer within PNC's Data Center ... the manager's discretion. Preferred Skills Include: * Sr. Data Center Network Engineer with experience in design,...is required to participate in the application process, please contact us via email at ###@pnc.com . Please include… more
    PNC (11/17/24)
    - Save Job - Related Jobs - Block Source
  • Critical Facility Engineer (Data…

    Fiserv (Duluth, GA)
    …global scale, come make a difference at Fiserv. **Job Title** Critical Facility Engineer (Data Center ) **What does a successful Critical Facility Technician ... shoot and take necessary actions to maintain critical Data Center systems + Contact appropriate vendor and/or...be conducted in person or through a secure video call . We won't ask you for sensitive information nor… more
    Fiserv (09/27/24)
    - Save Job - Related Jobs - Block Source
  • Data Center IT Engineer

    Qualcomm (Las Vegas, NV)
    …in our Global Data Center Operations team for an intelligent and motivated Data Center Engineer who is enthusiastic about data center deployment and site ... be responsible for the day-to-day operations of our data center and assume a critical role in maintaining the...via our ticketing system o Participate in a 24x7x365 on- call support rotation o Experience working in a structured… more
    Qualcomm (10/25/24)
    - Save Job - Related Jobs - Block Source
  • Infrastructure Configuration Consultant/Data…

    PNC (Sandston, VA)
    …to contribute to the company's success. As an Infrastructure Configuration Consultant/Data Center Engineer within PNC's Technology organization, you will be ... skills include, but not limited to; * Understanding data center infrastructure engineering/design/build/enhance/integrate the technology infrastructure * Oversee the… more
    PNC (11/17/24)
    - Save Job - Related Jobs - Block Source
  • SiteOps Data Center Production Operations…

    Meta (Prineville, OR)
    …"Apply to Job" online on this web page. **Required Skills:** SiteOps Data Center Production Operations Engineer Responsibilities: 1. Work to resolve and diagnose ... Meta's server fleet. 4. Serve as first point of contact for break fix technicians. 5. Assist with projects...Assist with process improvements and best practices in data center operations. 9. Participate in on- call rotation.… more
    Meta (11/09/24)
    - Save Job - Related Jobs - Block Source
  • Sr. Data Center Engineer

    US Bank (St. Paul, MN)
    …at-all from Day One. **Job Description** US Bank is seeking a Data Center Engineer with electrical/mechanical/HVAC and facility engineering support experience to ... in areas with a high volume of applicants, such as customer service, contact center , and Financial Crimes investigations, remain open for approximately 5… more
    US Bank (09/17/24)
    - Save Job - Related Jobs - Block Source
  • Tech Center Part Time Senior Engineering…

    Huntington Ingalls Industries (Dayton, OH)
    …or organizational technical advisory role experience for placement on our Tech Center SME team. The team provides needed expert support to our operations ... can support cleared and uncleared applicants. Essential Job Responsibilities The Tech Center is a growing and highly flexible matrixed organization. Our team of… more
    Huntington Ingalls Industries (10/11/24)
    - Save Job - Related Jobs - Block Source
  • Principal Technical Consultant, Call

    ServiceNow, Inc. (Austin, TX)
    …better for everyone. **What you get to do in this role:** The Technical Architect, Call Center is a technical expert of a customer engagement team - consulting ... It all started in sunny San Diego, California in 2004 when a visionary engineer , Fred Luddy, saw the potential to transform how we work. Fast forward to today -… more
    ServiceNow, Inc. (10/03/24)
    - Save Job - Related Jobs - Block Source
  • Cloud CC Engineer Inter

    AdventHealth (Greenwood Village, CO)
    …WILLOW DR, Greenwood Village, 80111 **The role you'll contribute:** The intermediate cloud contact center engineer is responsible for managing, configuring, ... troubleshooting, and maintaining Contact Center applications. Works closely with AIT...the technology vendors to implement technology solutions including Automatic Call Distribution (ACD), Interactive Voice Response (IVR), ACD/IVR reporting,… more
    AdventHealth (10/16/24)
    - Save Job - Related Jobs - Block Source
  • Omnichannel Services (Telecom) Engineer

    DriveTime (Tempe, AZ)
    …with multiple lines of business to provide support, guidance, and updates on call center activities. In summary, this role will require technical proficiency, ... + Telephony/Omnichannel Technologies: + Ticket queue management + Cloud Contact Center - Genesys CX preferred. +...training and/or work experience + In depth understanding of call center acumen, operations, strategy and business… more
    DriveTime (11/13/24)
    - Save Job - Related Jobs - Block Source
  • Operations Program Engineer

    MyFlorida (Brooksville, FL)
    …FLORIDA DEPARTMENT OF TRANSPORTATION JOB POSTING DESCRIPTION 798 Brooksville Operations Center OPEN COMPETITIVE SELECTED EXEMPT SERVICE CONTACT PERSON: Michele ... OPERATIONS PROGRAM ENGINEER - 55003484 Date: Nov 5, 2024 The...Cunfer CONTACT PHONE NUMBER: ### CONTACT EMAIL ADDRESS: ###@dot.state.fl.us ANTICIPATED BI-WEEKLY HIRING SALARY: $4,365.91… more
    MyFlorida (11/14/24)
    - Save Job - Related Jobs - Block Source
  • Stationary Engineer II

    The County of Los Angeles (Los Angeles, CA)
    call toll free 1-800-772- 1213. Persons who are deaf or hard of hearing may call the TTY number ### or contact a local Social Security office. Employment ... STATIONARY ENGINEER II Print (https://www.governmentjobs.com/careers/lacounty/jobs/newprint/2692160) Apply  STATIONARY ENGINEER II Salary $105,975.84 Annually… more
    The County of Los Angeles (10/20/24)
    - Save Job - Related Jobs - Block Source
  • IVR Engineer

    TEKsystems (Remote, OR)
    Description: Call center engineering team and needs additional engineers to support a new Genesys dialer platform. The Genesys dialer is an auto dialing outbound ... work with the telephony modernization team delivering cloud based contact center solutions in AWS. * Writing...monolithic code bases into feature driven repositories * Developing call center solutions in Amazon Connect /… more
    TEKsystems (11/16/24)
    - Save Job - Related Jobs - Block Source
  • Stationary Engineer II

    The County of Los Angeles (Los Angeles, CA)
    call toll free 1-800-772- 1213. Persons who are deaf or hard of hearing may call the TTY number ### or contact a local Social Security office. Employment ... STATIONARY ENGINEER II Print (https://www.governmentjobs.com/careers/lacounty/jobs/newprint/2965664) Apply  STATIONARY ENGINEER II Salary $105,975.84 Annually… more
    The County of Los Angeles (09/30/24)
    - Save Job - Related Jobs - Block Source