- Usaa (Charlotte, NC)
- …teams? We are seeking a dedicated Director to lead a large-scale, multi-carrier contact center team serving businesses across all 50 states. In this ... license within 90 days. What sets you apart: Experience leading large-scale contact center operations (100+ agents) with hybrid/remote workforce management and… more
- The Computer Merchant, LTD. (Herndon, VA)
- JOB TITLE: Contact Center Engineer JOB LOCATION: Remote WAGE RANGE*: $42-45/hr w2 JOB NUMBER: SAIJP00038445 REQUIRED EXPERIENCE: * Bachelor's degree in Computer ... Technical experience and aptitude in development, implementation, and/or troubleshooting of contact center operations, IVR flows, and related TURN/STUN/WebRTC… more
- Stanford Health Care (Newark, CA)
- …of America) **This is a Stanford Health Care job.** **A Brief Overview** The Assistant Contact Center Manager (ACCM) acts as primary liaison between clients and ... contact center . The ACCM provides supervision and daily operations support for ambulatory clinics, contact center clients and frontline agents. This… more
- Stanford Health Care (Newark, CA)
- …and managing identified programs and strategic initiatives to grow the Enterprise Contact Center . This position collaborates with hospital clinics and ... the long-term organizational goals and to enhance and expand the contact center services. This position will be responsible for providing value-added services… more
- FirstBank (Lakewood, CO)
- …Lending. Apply today to learn more and join the team! **A Brief Overview** The Contact Center Representative works in a fast-paced call center atmosphere ... philosophy: do right by customers, communities, and employees, which is at the center of the company's "banking for good" mantra. FirstBank believes that diversity,… more
- Whirlpool Corporation (Raleigh, NC)
- …summary** Whirlpool is currently seeking qualified candidates for a **Senior Representative, Customer Contact Center ** . + This role is remote except for ... in those counties are required to work onsite at the Whirlpool Contact Center Whirlpool is the world's leading kitchen and laundry appliance company and… more
- Premera Blue Cross (Mountlake Terrace, WA)
- …through our Healthsource blog: https://healthsource.premera.com/ . As the **Internal Consultant IV, Contact Center Operations,** you will support the Director of ... disaster preparedness fairs and more. + Our complementary fitness & well-being center offers both in-person and virtual workouts and nutritional counseling. + Need… more
- Stanford Health Care (Newark, CA)
- …is responsible for overseeing assigned Technical systems and functions supporting the Enterprise Contact Center and its managed Clinics. This role will also work ... closely with the Manager to participate in the evaluation and development of the staff and provide guidance. The Team Lead-Data and Analytics will also analyze actual and projected organizational performance of existing/new programs and their associated impact… more
- Heritage Bank (Burlington, WA)
- …of MS Office products (Word, Excel, Outlook); knowledge of telephony hardware/software and contact center specific applications - preferred, with the ability to ... opportunity! Heritage Bank is seeking a Customer Support Specialist (Banking Call Center ) at our Burlington Administrative Center .Individuals in this role help… more
- ABBTECH Professional Resources, Inc. (Sterling, VA)
- …Manager to lead the planning, execution, and delivery of Salesforce CRM and Contact Center modernization initiatives for a Federal government agency. This role ... within an IT project management framework and a deep understanding of contact center technologies and operations. The ideal candidate will have a background in… more
- Sallie Mae (New Castle, DE)
- …deliver, and continuously improve training programs aligned with regulatory requirements, contact center KPIs, and customer experience standards. **What You'll ... agents. **Performance & KPI Alignment** + Align training programs with key contact center metrics such as Initial Call Resolution (ICR), Average Handle Time… more
- Stanford Health Care (Newark, CA)
- …a Stanford Health Care job.** **A Brief Overview** The Stanford Health Care (SHC) Enterprise Contact Center (ECC) Access Operations Contact Center (AOCC) ... care services at one or multiple SHC departments/clinics. The Access Operations Contact Center staff within the ECC is responsible for providing an excellent… more
- Avnet (Chandler, AZ)
- …for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center at ###. ... at Avnet! **Job Summary:** Performs a variety of distribution center activities related to one or more of the...for optimal efficiency. May act as a point of contact for individuals internally and/or externally. + Actions may… more
- Zeiders Enterprises, Inc (Phoenix, AZ)
- …provides front-line operational support to Veterans for the Veterans Experience Office's (VEO) Contact Center . The CSR assists Veterans by directing them to the ... in a similar role with the VEO. + Experience working in a call center or contact center . + Experience working in a virtual environment. + Familiarity with… more
- Stanford Health Care (Newark, CA)
- …a Stanford Health Care job.** **A Brief Overview** The Stanford Health Care (SHC) Enterprise Contact Center (ECC) Access Operations Contact Center (AOCC) ... care services at one or multiple SHC departments/clinics. The Access Operations Contact Center staff within the ECC is responsible for providing an excellent… more
- Bank OZK (Dallas, TX)
- …call center and collaboration environments. Oversees systems including Cisco UC/ Contact Center , Ribbon SIP call infrastructure, WebEx (or equivalent) and ... support of voice and collaboration systems (eg Cisco UC, Unity, Contact Center , Ribbon SBCs). + Administers WebEx (or other enterprise collaboration) platforms,… more
- Avnet (Chandler, AZ)
- …for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center at ###. ... Experience what's next at Avnet! **Job Summary:** Performs a variety of distribution center activities related to one or more of the following processes: packing,… more
- Oneida Center (Utica, NY)
- …and/or exceed the expectations of our residents, staff, and all we come in contact with. Services at Oneida Center include Skilled Nursing, Respite, Hospice, and ... Oneida Center is hiring a Registered Nurse (RN) in...friendly and a strong team worker About us: Oneida Center for Rehabilitation and Healthcare , formerly known as… more
- Oneida Center (Utica, NY)
- …and/or exceed the expectations of our residents, staff, and all we come in contact with. Services at Oneida Center include Skilled Nursing, Respite, Hospice, and ... Oneida Center is hiring a Registered Nurse (RN) Unit...Strong computer skills Excellent communication skills About us: Oneida Center for Rehabilitation and Healthcare , formerly known as… more
- Xcel Energy (Denver, CO)
- …Energy could be just what you're looking for. **Outside of typical duties related to contact center environment, this position will be required to work events on ... Individuals with a disability who need an accommodation to apply please contact us at ###@xcelenergy.com . Non-Bargaining The anticipated starting base pay for… more
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