- CHRISTUS Health (Corpus Christi, TX)
- …and direction for all hospital codes and/or crisis management. Serves as an agent for department and hospital executives when they are not present and reports ... facility in the area with a Level II Trauma Center in the Coastal Bend, staffed with physicians and...any and all users. If you would like to contact us regarding the accessibility of our website or… more
- The Chicago Lighthouse (Chicago, IL)
- ** Contact Center Agent ** **Job Details** **Job Location** Chicago, IL **Remote Type** Hybrid **Position Type** Full-Time/Part-Time **Education Level** High ... **Job Category** Customer Service **Job Description** **STATEMENT OF PURPOSE:** The Medical Contact Center Agent will be responsible for outbound and inbound… more
- Mass Markets (Savannah, GA)
- POSITION OVERVIEW BLENDED CONTACT CENTER AGENT (INBOUND & OUTBOUND) We are looking for contact center agents to support inbound and outbound customer ... that works for everyone. This is a full-time, on-site position. Prior contact center experience isn't required; candidates experienced in customer service… more
- Robert Half Office Team (San Antonio, TX)
- Description Our client is in need of a Contact Center Agent in San Antonio, Texas, within the Financial Services industry. As a Contact Center ... years of experience in a detail-oriented setting, preferably in financial services or contact center roles * Bilingual and proven expertise in Call Center … more
- Epsilon, Inc (Greenville, SC)
- ** Contact Center Agent I** **Who is Epsilon:** Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing ... and navigate the Patent and Trademark systems with ease. **An average day:** As Contact Center Agent I, you will be the primary point of contact… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW BLENDED CONTACT CENTER AGENT (INBOUND & OUTBOUND) We are looking for contact center agents to support inbound and outbound customer ... that works for everyone. This is a full-time, on-site position. Prior contact center experience isn't required; candidates experienced in customer service… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW ENTRY-LEVEL CONTACT CENTER AGENT (FULL-TIME) We are looking for call center agents to support inbound and outbound customer service and ... support, inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal work experience COMPENSATION DETAILS WANT… more
- State of Minnesota (St. Paul, MN)
- **Working Title: Contact Center Agent ** **Job Class: Revenue Examiner 1** **Agency: Revenue Department** + **Job ID** : 81545 + **Location** : St. Paul + ... opportunities. **This posting may be used to fill multiple vacancies.** Contact Center Agents in the Income Tax and Withholding Taxpayer Assistance Units… more
- Comerica (Farmington Hills, MI)
- Contact Center Agent Tier 2 Summary This position is responsible for contributing to the overall success of our National Contact Center by meeting or ... exceeding customer satisfaction goals, achieving prescribed customer service levels and executing operational objectives. This position handles a high call volume of in-bound calls in a fast-paced environment while processing customer requests for their… more
- BELFOR Property Restoration, Inc (Troy, MI)
- **Job Title** BELFOR Contact Central - Call Center Agent **Location** Any Shifts - Sourcing only **Job Description** **Qualifications**
- Colgate-Palmolive (Overland Park, KS)
- …specific agent roles offered in Hill's Customer Experience Service Center .** **Consumer Affairs Agent ** **Answering consumer product questions and addressing ... how you see your career, Hill's Customer Experience Engagement Center is the place to be!** **Hill's Pet Nutrition...is a globally recognized Best Place to Work.** **An agent is responsible for delivering an exceptional customer experience… more
- Mass Markets (NC)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Mass Markets (CA)
- …broadband connection. - POSITION RESPONSIBILITIES WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO? This position supports customer service, technical ... a positive and enthusiastic outlook to work each day. Our entry-level Contact Center Representatives are responsible for the following tasks: + Listen to… more
- UCLA Health (Los Angeles, CA)
- Description As the Medicare Advantage Senior Contact Center Representative, you will be addressing and resolving complex member inquiries, providing detailed ... a focus on clear and empathetic communication + Manage escalated calls from Contact Center Agents related procedural inquiries + Assist members, fostering… more
- VNS Health (Manhattan, NY)
- OverviewThis fully remote position supports the contact center and provides efficient and courteous consumer service via various contact center ... changes through ongoing training and educational resources. + Operates within contact center standards and metrics, fostering a collaborative culture… more
- VNS Health (Manhattan, NY)
- OverviewProvides efficient and courteous consumer service via various contact center technologies, such as chat, inbound/outbound calls, email, web, etc., to ... on-going training, coaching and educational materials. + Adheres to general contact center standards and metrics (eg, call handling parameters). + Operates in… more
- VNS Health (Manhattan, NY)
- OverviewProvides efficient and courteous consumer service via various contact center technologies, such as chat, inbound/outbound calls, email, web, etc., to ... updates through on-going training, coaching and educational materials.* Adheres to general contact center standards and metrics (eg, call handling parameters).*… more
- Capgemini (Columbia, SC)
- …for a **seasoned Enterprise Architect** to lead the design and implementation of a ** Contact Center Agent Assist platform** using **AWS Full Stack** ... agent performance, enhance business communications, and integrate seamlessly with contact center systems. The goal is to improve ** agent efficiency** and… more
- DXC Technology (Nashville, TN)
- …to implement Generative AI, machine learning, and other emerging technologies to enhance contact center agent support and operational productivity. + Develop ... Improvement Leader - Life and Annuity Backoffice Operations & Contact Center ** **Role Description -** As the...agent productivity. + Analyze and optimize key call center metrics, focusing on AHT, FCR, CSAT, and containment… more
- Chewy (Phoenix, AZ)
- …experience + Proven understanding and competency of real time management of a contact center including handling agent availability, forecast v. actual ... agent utilization management, reporting, and analytics demonstrating understanding of contact center operations and workforce management principles. You will… more
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