- Hired by Matrix (Columbus, OH)
- …If so, our client is hiring a Service Desk Agent ! What You'll Do: Service Desk Agent is the first point of contact for the users who call our IT Service ... Desk. While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, uses a… more
- PrideStaff (Addison, TX)
- …corporate office in order to identify Bilingual Customer Service Representative to join their Contact Center and New Business Department! In this role, you will ... work directly with future and current Independent Agents in order to ensure and maintain compliance with their life insurance licensing. This role will require a very high attention to detail within a fast-paced environment. You will be assisting clients via… more
- Percepta (Melbourne, FL)
- …sales experience in luxury brands - required*3 years of experience in contact center environment - required*Experience in automotive industry, hospitality and/or ... service across each market we support. As a Pre-Sales Agent & Concierge in Melbourne, FL, you'll be a...6pm Monday-Friday. (EST)About Percepta Established in 2000, Percepta has contact centers across the globe that proudly deliver a… more
- USAA (Aurora, CO)
- …us so special!The Opportunity This position is remote, work from home, in a contact center type of environment. We are seeking a dedicated Business Insurance ... Agent - Mid-level for our Commercial Lines department! This...by providing a concierge, white glove, single point of contact service level for members and nonmembers with complex… more
- AppleOne (Orlando, FL)
- …or 240 License! Locations open:-Kissimmee-Winter Park-Winter HavenBase Salary plus commission Contact : July to December JOB DESCRIPTIONIn this temporary role you ... best health insurance product to meet their individual needs in a call center environmentYou will provide a consultative sales experience that will focus on… more
- Broadcast Music, Inc. (Nashville, TN)
- POSITION SUMMARY: Conceptualizes and optimizes the Contact Center system architecture, encompassing call, text, chat campaigns, and IVR design to align these ... Stays current on industry trends and best practices to continuously improve contact center processes and technology deployments. Leads initiatives to refine… more
- USAA (Glendale, AZ)
- …us so special!The Opportunity This position is remote, work from home, in a contact center type of environment. We are seeking a dedicated Business Insurance ... Agent - Intermediate for our Commercial Lines department! This is a full-time, hourly, non-exempt position. Training Schedule: Monday - Friday 13-15 weeks of… more
- Stellantis Financial (Phoenix, AZ)
- …Employee Vehicle Purchase / Lease Program discount Position Summary: Our Customer Contact Analyst is responsible for managing the Dialer system and Workforce ... and allocation of resources. A great understanding of reporting tools and call center metrics are critical in this role. Essential Job Duties and Responsibilities… more
- Percepta (Dearborn, MI)
- …experience*3 - 5 years of customer service experience, preferably in a contact center operations environment*Experience in coaching others and improving ... etc).*Drive concern resolution in the team's customer handling process. *Ensure quality contact between the agent , dealer, field, and customer. *Deliver… more
- Percepta (Remote, OR)
- …or a related field, or 8 yeas equivalent experience.*6 years' (recent) in a BPO contact center with at least 3 of those years in Operational Leadership ... internal business solutions SME teams to create customer / agent experience solutions that best leverage Percepta and our...roles.*Proven experience in solutioning for contact center customer experiences to include direction… more
- Sunbelt Rentals, Inc. (North Haven, CT)
- …Call Center Representative, Customer Call Representative, Account Representative, Call Center Agent , Customer Service Agent , Customer Service Rep ... invite you to review our opportunities!Job Description SummaryCustomer Coordinator (Call- Center ) Sunbelt's Strategic Customer Coordinator is equipped for success so… more
- Sunbelt Rentals, Inc. (St. Albans, WV)
- …Call Center Representative, Customer Call Representative, Account Representative, Call Center Agent , Customer Service Agent , Customer Service RepSunbelt ... invite you to review our opportunities!Job Description SummaryCustomer Coordinator (Call- Center )Sunbelt's Strategic Customer Coordinator is equipped for success so… more
- Percepta (Remote, OR)
- …business, economics, marketing, or a related field. * 8 years' (recent) in a BPO contact center with at least 5 of those years in Operational Leadership roles. ... business solutions and SME teams to create customer / agent experience solutions that best leverage Percepta and our...* Proven experience in solutioning for contact center customer experiences to include direction… more
- Percepta (Houston, TX)
- …or bachelor's degree preferredTwo (2) years of experience in a Customer Relations Contact Center or hospitality industryExperience in a luxury field (hospitality ... relationship of trust and enthusiasm while guiding the customer from their initial contact through case resolutionAct as a resource of all product knowledge and… more
- Sunbelt Rentals, Inc. (Fort Mill, SC)
- …equipment and store items. This position is considered the company's front line contact with the customer and does whatever is necessary to satisfy the customer's ... prepares you for success:Customer service experience in either a call center environment or a dedicated customer service departmentWynne or AS400… more
- California State University, Stanislaus (Turlock, CA)
- …and messaging, personnel management and other operations of the Student Health Center . The Assistant Director works collaboratively with the Lead Physician managing ... with nursing interventions to treatment reactions. Ability to use applicable health center automated systems to perform duties and maintain records and prepare… more
- West Technology Group, LLC (Atlanta, GA)
- …outcomes leveraging digital messaging, personalized and predictive self-service and cloud contact center infrastructure solutions.As Senior Sales Executive, you ... US. Experience in Call Centers and how to position Digital Employees for human agent augmentation while driving better metrics such as AHT, CSAT, NPS, Abandon Rates… more
- HCA Healthcare (Largo, FL)
- …colleagues invested over 156,000 hours volunteering in our communities. As a(an) Nutrition Contact Center Agent with HealthTrust Supply Chain you can ... need to succeed in our organization. We are looking for an enthusiastic Nutrition Contact Center Agent to help us reach our goals. Unlock your potential!… more
- College of American Pathologists (Northfield, IL)
- …We offer a generous compensation and benefits package, 401K, and more Brief Description The Contact Center Agent is responsible for: + Providing front line ... established guidelines. Specific Duties Primary duties and responsibilities of the Contact Center Agent : + Receive, investigate, and resolve customer… more
- Hussmann Corporation (Bridgeton, MO)
- Contact Center Agent : 6am-2:30pm (Thursday/Friday off) REQ: REQ-144906 General Hussmann Corporation + Bridgeton,MO,United States + Kansas City,MO,United ... States + Schertz,TX,United States + Charlotte,NC,United States + Detroit,MI,United States The Contact Center Agent is responsible for being the first point… more
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