- Concentrix (TX)
- …Unified Knowledge. + Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. **Industry Knowledge:** + Apply ... best in class Salesforce based call center solutions. + Optimizes customer and agent experiences, processes, workflows and on-line and call handling… more
- Colgate-Palmolive (Overland Park, KS)
- …a brief overview of the specific agent roles offered in Hill's Customer Experience Service Center .** **Consumer Affairs Agent ** **Answering consumer ... **If this is how you see your career, Hill's Customer Experience Engagement Center is the place...is a globally recognized Best Place to Work.** **An agent is responsible for delivering an exceptional customer… more
- The Chicago Lighthouse (Chicago, IL)
- ** Contact Center Agent ** **Job Details** **Job Location** Chicago, IL **Remote Type** Hybrid **Position Type** Full-Time/Part-Time **Education Level** High ... Service **Job Description** **STATEMENT OF PURPOSE:** The Medical Contact Center Agent will be...insurance plan members in a high-performance contact center environment. This position requires high quality customer… more
- Mass Markets (Savannah, GA)
- POSITION OVERVIEW BLENDED CONTACT CENTER AGENT (INBOUND & OUTBOUND) We are looking for contact center agents to support inbound and outbound ... performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Robert Half Office Team (San Antonio, TX)
- Description Our client is in need of a Contact Center Agent in San Antonio, Texas, within the Financial Services industry. As a Contact Center ... Agent , you will be at the forefront of customer interactions, providing exceptional service across various platforms, including...in a detail-oriented setting, preferably in financial services or contact center roles * Bilingual and proven… more
- Epsilon, Inc (Greenville, SC)
- ** Contact Center Agent I** **Who is...in a customer service role. + Experience with contact center software and/or Customer Relationship ... in support of Epsilon's USPTO customer . **Our Customer 's Mission** : The USPTO Electronic Business Center...and Trademark systems with ease. **An average day:** As Contact Center Agent I, you… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW BLENDED CONTACT CENTER AGENT (INBOUND & OUTBOUND) We are looking for contact center agents to support inbound and outbound ... performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW ENTRY-LEVEL CONTACT CENTER AGENT (FULL-TIME) We are looking for call center agents to support inbound and outbound customer service ... performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- State of Minnesota (St. Paul, MN)
- **Working Title: Contact Center Agent ** **Job Class: Revenue Examiner 1** **Agency: Revenue Department** + **Job ID** : 81545 + **Location** : St. Paul + ... **This posting may be used to fill multiple vacancies.** Contact Center Agents in the Income Tax...**Minimum Qualifications** + One (1) year of inbound call center customer service experience. + Reading comprehension… more
- Mass Markets (NC)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... test. - POSITION RESPONSIBILITIES WHAT DOES A HURRICANE RELIEF AGENT DO? We improve the customer 's experience,...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Comerica (Farmington Hills, MI)
- Contact Center Agent Tier 2 Summary...to the overall success of our National Contact Center by meeting or exceeding customer satisfaction goals, ... call volume of in-bound calls in a fast-paced environment while processing customer requests for their banking inquiries. This position's structured work schedule… more
- Mount Sinai Health System (Huntington, NY)
- **Job Description** **Access Center Lead Agent - Greenlawn, Long Island- OFFS** **Strength Through Diversity** Ground breaking science. Advancing medicine. ... Healing made personal. **Job Title: Access Center Lead Agent ** The Lead ...desk and office activity, or functions as point of contact in the Supervisor's absence. **_Roles & Responsibilities:_** +… more
- Mass Markets (CA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO? This position supports customer ...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Stanford Health Care (Newark, CA)
- …a Stanford Health Care job.** **A Brief Overview** The Stanford Health Care (SHC) Enterprise Contact Center (ECC) Access Operations Contact Center (AOCC) ... access health care services at one or multiple SHC departments/clinics. The Access Operations Contact Center staff within the ECC is responsible for providing an… more
- UCLA Health (Los Angeles, CA)
- Description As the Medicare Advantage Senior Contact Center Representative, you will be addressing and resolving complex member inquiries, providing detailed ... a focus on clear and empathetic communication + Manage escalated calls from Contact Center Agents related procedural inquiries + Assist members, fostering… more
- VNS Health (Manhattan, NY)
- OverviewThis fully remote position supports the contact center and provides efficient and courteous consumer service via various contact center ... changes through ongoing training and educational resources. + Operates within contact center standards and metrics, fostering a collaborative culture… more
- VNS Health (Manhattan, NY)
- OverviewProvides efficient and courteous consumer service via various contact center technologies, such as chat, inbound/outbound calls, email, web, etc., to ... through on-going training, coaching and educational materials. + Adheres to general contact center standards and metrics (eg, call handling parameters). +… more
- VNS Health (Manhattan, NY)
- OverviewProvides efficient and courteous consumer service via various contact center technologies, such as chat, inbound/outbound calls, email, web, etc., to ... updates through on-going training, coaching and educational materials.* Adheres to general contact center standards and metrics (eg, call handling parameters).*… more
- Mass Markets (Wichita, KS)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... POSITION OVERVIEW CALL CENTER INSURANCE AGENT (P&C LICENSED) We...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mount Sinai Health System (New York, NY)
- …other communications channels by providing superior customer service. The FPA Access Center which is centralized contact /call center for the Mount Sinai ... **Job Description** In the Access Center Lead Agent role within the...desk and office activity, or functions as point of contact in the Supervisor's absence. **Qualifications** + High School… more
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