- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …requirements, design, build, production and distribution of operational reports based on contact center and business data. Reporting will provide performance ... leadership, and the client. Additionally, this role includes forecasting contact center metrics such as contact...the Workforce Management system to provide actionable forecasts for agent staffing. Performs analysis of data and results and… more
- Bowman (San Antonio, TX)
- **Short Description** Bowman has an opportunity for a Right of Way Agent II / Customer Outreach Specialist II to join our team on a hybrid basis in San ... leases, permits, and licenses. + Maintain up-to-date records of contact attempts and parcel-related data in company database. +...lasting impact? At Bowman, our people are at the center of everything we do. We're committed to creating… more
- DHL Express, Inc. (Honolulu, HI)
- …+ Provides customer service, sales and operational support for the Service Center + Answers phone and greets visitors + Resolves billing problems in ... relation to the Service Center + Research shipment tracking requests and provides feedback;...perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW ENTRY-LEVEL CONTACT CENTER AGENT (FULL-TIME) We are looking for call center agents to support inbound and outbound customer service and ... inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (Midway, GA)
- …with a passion for helping people and achieving results? Join our dynamic team as a Contact Center Sales Agent , where every call is a chance to connect, ... Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Mass Markets (Killeen, TX)
- …vary by site and project. This is a full-time, on-site position. Prior contact center experience isn't required; candidates experienced in customer service ... or upselling when opportunities arise. You'll use the latest contact center technology and customer experience strategy....Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (NE)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Mass Markets (LA)
- …questions and a brief pre-employment test. POSITION RESPONSIBILITIES Our entry-level Contact Center Representatives are responsible for the following tasks: ... Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Mass Markets (CA)
- …home broadband connection. POSITION RESPONSIBILITIES WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO? This position supports customer service, ... and enthusiastic outlook to work each day. Our entry-level Contact Center Representatives are responsible for the...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (Wichita, KS)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Entergy (Huntsville, TX)
- **Job Title:** Customer Service Manager I - II **Work Place Flexibility:** Hybrid **Legal Entity:** Entergy Texas, Inc.-GTX This posting may be used to fill multiple ... filled as a Customer Service Manager I - Customer Service Manager II . **Job Summary Purpose** Responsible for maintaining relations with local governmental, business… more
- Texas A&M University System (Galveston, TX)
- Job Title Financial Aid Advisor II Agency Texas A&M University Department Scholarships And Financial Aid Proposed Minimum Salary $4,125.00 monthly Job Location ... & Financial Aid is seeking a Financial Aid Advisor II to counsel and provide information on federal, state...these appeals. + Serves as occasional scheduled Phone Queue agent and assists with coverage of front counter in… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- CGI Technologies and Solutions, Inc. (Portsmouth, NH)
- **Passport Support Associate Level II - All Shifts** **Category:** Administration **Main location:** United States, New Hampshire, Portsmouth **Position ID:** ... for experienced Support Associates to support the New Hampshire Passport Center . The ideal candidates should possess excellent communication skills, have experience… more
- CGI Technologies and Solutions, Inc. (New Orleans, LA)
- **Support Associate II ** **Category:** Administration **Main location:** United States, Louisiana, New Orleans **Position ID:** J0126-0422 **Employment Type:** Full ... archive files for storage purposes. * Interface with passport applicants at Agency/ Center Information and Will-Call counters: * At the Information Station, ensure… more
- First National Bank of Omaha (Omaha, NE)
- …skill and tenure. **Key Skills:** + Understanding of workforce management within production/ contact center + Ability to extract, analyze and deduct what ... training. + Accountable for reporting needs and analysis of agent and skill performance to include - calls trends...1-3 years, in workforce management team within production or contact center environment + High level of… more
- Mass Markets (Wichita, KS)
- …technical support, inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal work experience COMPENSATION ... Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Mass Markets (Las Cruces, NM)
- …to the success of a globally expanding, industry-leading organization. As a day shiftCall Center Agent , you will be either dedicated to a specific project or ... inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Cisco (San Jose, CA)
- …could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens. Applications are accepted until further ... generative adversarial networks (GANs). Performance, scalability, and reliability are front and center as models are trained, fine-tuned, and put through their paces… more
- Mass Markets (Killeen, TX)
- …service, tech support, sales, or admin roles + Previous experience in a contact center or government-related environment COMPENSATION DETAILS WANT AN EMPLOYER ... Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
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