- ASM Research, An Accenture Federal Services Company (Columbus, OH)
- …and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure ... 2 - Public Trust Background Investigation Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work experience… more
- EY (Little Rock, AR)
- …around. You'll be part of a growing global team, acting as a key point of contact for a wide range of clients and colleagues. In return, you can expect plenty of ... team environment including working with an offshore shared services center To qualify for the role you must have...Valid US Certified Public Accountant (CPA) license or Enrolled Agent (EA) or active state bar membership A bachelor's… more
- Comerica (Farmington Hills, MI)
- Job Description Contact Center Agent Tier 2 Summary This position is responsible for contributing to the overall success of our National Contact ... 3 Years Customer Service Experience + 2 Years Retail, Financial Sales, or Call/ Contact Center + 2 Years Experience navigating Microsoft Office Products including… more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 2 (Call Center ) Date: Dec 4, 2025 Location(s): Ashland City, TN, US, 37015 Company: A. O. Smith Corporation ... the type of questions asked. Serves as the first contact our customers and potential customers have with our...world class customer service in a fast-paced customer service center (an average of 60 customer contacts per day)… more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 1 (Call Center ) Date: Dec 2, 2025 Location(s): Ashland City, TN, US, 37015 Company: A. O. Smith Corporation ... world class customer service in a fast-paced customer service center (an average of 60 customer contacts per day)...+ Inputs product registrations. + Serves as the first contact our customers and potential customers have with our… more
- Epsilon, Inc (Greenville, SC)
- …will be shared during your recruiter conversation. **Responsibilities** **An average day:** As Contact Center Agent I, you will be the primary ... Statement** EEO Race/Sex/Disability Status/Veteran Status Submit a Referral (https://careers-epsilon.icims.com/jobs/3661/ contact - center - agent -i/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834329987) **Location : Location**… more
- NuAxis Innovations (Washington, DC)
- ** Tier I Service Desk Specialist** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... customer experience (CX) the center of every government solution.** **Technology is our Passion....and community.We are currently seeking a talented and motivated ** Tier I Service Desk Specialist** for a Full Time… more
- Robert Half Office Team (Fort Worth, TX)
- Description The Service Center Agent supports the day-to-day operations, systems and processes related to all Tier 1 support activities globally. This ... position promotes teamwork and Service Center success by applying outstanding interpersonal, communication and customer...(SLAs) with a high degree of professionalism. 2. Daily contact with agencies and consultants, travel industry suppliers, and… more
- Mass Markets (Killeen, TX)
- …service, tech support, sales, or admin roles + Previous experience in a contact center or government-related environment COMPENSATION DETAILS WANT AN EMPLOYER ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- SAIC (Washington, DC)
- …Civilian Sector in support of the US Department of Transportation. The DOT Tier 1 agent is the first line of contact with the DOT customer base. This role is ... all customers and internal staff. + As an integral point of contact for the Request Fulfillment process, the Tier 1 Agent will be expected to assist with the… more
- Resideo (Aurora, IL)
- …one for you! Resideo is seeking need for a skilled and detail-oriented Contact Center Platform Administrator within our Customer Experience organization. This ... on being the subject matter expert of our CCaaS ( Contact Center as a Service) application. This...storm(R) platform features, including call flows, IVR, skills-based routing, agent profiles, queues, and reporting dashboards; Ensure proper user… more
- Carnival Cruise Line (Seattle, WA)
- **Job Description** **Work from Home Sales Agent - Holland America Line** **Turn Travel Dreams into Reality - From the Comfort of Home** Holland America Line is a ... plan unforgettable vacations - while working remotely! As a Reservation Sales Agent , you'll handle inbound calls from Consumers and Travel Advisors, turning… more
- ASM Global (Columbus, OH)
- …approach across planning, sales, partnerships, hospitality, and merchandise, working with top- tier clients to deliver exceptional experiences. ASM Global, the world ... to make legends happen! THE ROLE The Public Safety Agent participates in the day-to-day functions of securing, directing,...security and public safety in the Greater Columbus Convention Center . The Campus includes 4 Parking Areas, 2 food… more
- Amazon (New York, NY)
- …real world problems with significant impact? The Generative AI Innovation Center helps AWS customers implement Generative AI solutions and realize transformational ... that harness the power of generative AI. Starting in 2024, the Innovation Center launched a new Custom Model and Optimization program to help customers develop… more
- CVS Health (Woonsocket, RI)
- … Tier 2 and Tier 3 incident response for critical contact center systems, ensuring minimal disruption to operations and implementing preventative measures ... exploration, development, and implementation of advanced technology solutions that transform our contact center operations. You will drive the strategic vision… more
- Rubrik (Reston, VA)
- …the sales process + Present Rubrik, Inc. solutions within complex data center design environments + Co-sell and strategize with partners, distributors and VAR's ... of successful sales experience in technology (software or data center ) + Tenure in territory - strong rolodex of...as noted below: **Position Risk Designation: Non-Sensitive, Low Risk, Tier 1** _Incumbents without access to US Government data… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure ... 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work experience… more
- Genentech (South San Francisco, CA)
- …Biology Research AI Development (BRAID) department of Genentech's Computational Sciences Center of Excellence (CS-CoE) organization. This role offers a unique ... role will be developing and applying advanced AI models and sophisticated multi- agent systems to address pressing challenges in regulatory genomics. Key research… more
- Walmart (Bentonville, AR)
- …engines. Orchestrate Multi- Agent Workflows: Guide the team in designing complex multi- agent intelligent workflows of contact center service, ensuring ... experiences. You will lead a world-class team building autonomous, multi- agent systems that evolve beyond simple ranking into interactive,...bridge the gap between research and product, ideally within top- tier tech or AI-first startups. ㅤ ㅤ ㅤ ㅤ… more
- Arena Technical Resources, LLC (Springfield, VA)
- …Manager, Cisco Unity Connection, Cisco Agent Desktop for Cisco Unified Contact Center , Cisco Meeting Server (CMS), Cisco TelePresence Management Suite (TMS), ... objective judgments based on facts, information, and company procedures. - Support Tier 2 and 3 operations by assessing severity, prioritizing tasks, and considering… more
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