- Comerica (Farmington Hills, MI)
- Contact Center Agent Tier 2 Summary This position is responsible for contributing to the overall success of our National Contact Center by ... meeting or exceeding customer satisfaction goals, achieving prescribed customer service levels and executing operational objectives. This position handles a high call volume of in-bound calls in a fast-paced environment while processing customer requests for… more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 2 (Call Center ) + + + Date:Nov 14, 2024 Location: Ashland City, TN, US, 37015 Company: A. O. Smith Corporation ... world class customer service in a fast-paced customer service center (an average of 60 customer contacts per day)...of purchase for legitimacy. + Serves as the first contact our customers and potential customers have with our… more
- Paragus Strategic IT (Hadley, MA)
- Job Posting - Rapid Response Agent Paragus IT is the largest outsourced vendor in the Pioneer Valley, and we are just getting started. We aspire to be serving 1000 ... Way", to join our team as a Rapid Response Agent ! Responsibilities: + Act as the first point of contact for customer intake, asking all the correct questions to… more
- Epsilon, Inc (Loveland, CO)
- **Service Desk Agent I** **Who is Epsilon:** Epsilon is an IT...I, you will serve as the initial point of contact for IT support requests and provide Tier ... you will: + Provide first-line support for customer inquiries, handling call center requests and troubleshooting issues. + Manage hardware and software support for… more
- Ventura County (Ventura, CA)
- …for purchasing medical, dental, and/or vision insurance from a group of authorized plans: Tier one for employee only is $502 per biweekly pay period, tier ... plus one is $730 per biweekly pay period and tier three for employee plus family is $905 per...operations, and to advise, assist, and act as an agent for the Board of Supervisors in all matters… more
- Kohler Co. (Sheridan, AR)
- …needed departments and individuals. + Understands the production schedule and work center production SKUS to ensure flexibility and focus of obtaining the schedule ... but not limited to glass walls. + Conducts Daily Tier II meetings in the work area to cover...building and motivating others. + Strong Leadership and Change Agent skills.Able to overcome obstacles using positive facilitation, teamwork,… more
- Bosch (Londonderry, NH)
- …as necessary. **Qualifications** **Basic Qualifications:** + Minimum 3 years in a contact center , inside sales or account management customer support role. ... **Job Description** **Job Duties & Responsibilities:** The Customer Service Specialist provides Tier 2 Customer Service to consumer and business customers for Bosch… more
- Agricultural Research Service (Manhattan, KS)
- …serve as supervisor of a staff engaged in electronics security, visitor center administration, and other related physical security including activities related to ... points, perimeter fencing, transshipping facility, central utility plant, visitor's center and main laboratory. Prepares intelligence briefings and documents for… more
- Amazon (Dallas, TX)
- …with unfettered curiosity and drive to help build "best in the world" support ( contact center ) experience that customers will love! You will have an opportunity ... service metrics and logs, chat and call audio logs, email transcripts, support agent and support case data, customers context and sentiment, and AWS knowledge… more
- General Dynamics Information Technology (St. Louis, MO)
- …Unity Connection, Cisco IM&Presence, Cisco Agent Desktop for Cisco Unified Contact Center , Cisco Meeting Server (CMS), Cisco TelePresence Management Suite ... rational and objective judgments based on facts, information, and company procedures.Support Tier 2 and 3 operations by assessing severity, prioritizing tasks, and… more
- Michigan State University (East Lansing, MI)
- …food systems, and food security. The position will be based at the Center for Global Change and Observations. The primary responsibility of the postdoctoral research ... quantitative research methods. Evidence of being successful in doing ecosystem modeling, agent based modeling, or other relevant models to the study of Forest-People… more
- Hawaiian Electric (Honolulu, HI)
- …(or reject) systems changes impacting business processes + Act as a change agent for business process adoption and improvement. Help manage changes that result from ... all modifications and fixes to SAP software. Serve as a corporate point of contact with SAP Work with process area functional administrators, power users and end… more
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