- HCA Healthcare (Dallas, TX)
- …to be a part of our team. **GENERAL SUMMARY OF DUTIES -** **The Consulting Product Business Analyst - Contact Center Virtual Agent and IVR is the driver of ... innovative solutions in an ever-changing digital landscape. The Consulting Product Business Analyst - Contact Center IVR & Virtual Agent is responsible for… more
- TEKsystems (Columbus, OH)
- …Business Analyst will work with the client's business units who rely on their contact center (a team of agents that handle all incoming and outgoing customer ... with the Business Units. - Coordinate communication between different development disciplines, Contact Center , Java, Enterprise Data Warehouse and IT Operations.… more
- US Bank (Knoxville, TN)
- …This role is a specialized role that involves the research and risk mitigation associated with transactional fraud review. This role is responsible for managing, ... monitoring, and coordinating fraud risk management projects for credit and debit card transactions. Determines the level of fraud risk and calculates the overall exposure to Elavon, develops policies and procedures used to evaluate and control fraud risk, and… more
- Healthfirst (ME)
- …development of any reports and/or processes that increase the ability of the contact center to effectively and accurately plan acceptable performance results. ... performance and system escalations. + Act as liaison between Call Center Operations and Business Analyst team relative to call flow issues, call routing issues… more
- U-Haul (Phoenix, AZ)
- …Central Ave, Phoenix, Arizona 85004 United States of America As a Data Analyst , you will be responsible for evaluating and improving U-Haul's products and services. ... You will be interacting with multi-disciplinary teams of Data Scientists, Engineers and Business Experts and will bring big data analytics and scientific rigor to the team. This process involves understanding complex business functions, creating new solutions,… more
- Ferguson Enterprises, LLC. (Huntington Beach, CA)
- …and operation of the CRM under the mentorship of the North American Contact Center Manager through implementation, troubleshooting, in a wide array of ... Office 365 Suite (emphasis on Teams and Outlook) + Familiarity with contact center technologies, customer relationship management (CRM) systems Five9, CRM,… more
- NextEra Energy (Juno Beach, FL)
- …seeking a highly motivated and detail-oriented Operations Analyst to join our dynamic contact center team. The Operations Analyst plays a critical role ... **Workforce Optimization Analyst ** **Date:** Jun 18, 2024 **Location(s):** Juno Beach,...in ensuring the smooth operation of our contact center by administering workforce management, scheduling,… more
- Houston Methodist (Houston, TX)
- …issues and helps manage information services operations for Corporate Marketing and the Contact Center . The Market Research Analyst position coordinates and ... At Houston Methodist, the Market Research Analyst is responsible for tracking brand imagery and...System. **QUALITY/SAFETY ESSENTIAL FUNCTIONS** + Compiles and interprets marketing, contact center , web, and financial data for… more
- Lincoln Financial Group (Columbus, OH)
- …73192 **What You'll Be Doing** Lincoln National Corporation seeks a Contact Center Technologies, Senior Business System Analyst in Radnor, PA. To modernize ... Contact Center and support multiple contact centers and technologies. Performs complex system configuration, creation of data virtualization, table updates,… more
- Dow Jones (Princeton, NJ)
- …travel, the expectation will be that this role may require regular visits to each contact center when travel is lifted. + Recognition that operational roles of ... Will:** + Evaluate and review the quality of agent contact responses to ensure acceptable service standards are met....At least one year of experience performing a Quality Analyst role in a similar environment or equivalent quality… more
- Rensselaer Polytechnic Institute (Troy, NY)
- Economic & Industry Analyst , Fashion Innovation Center Apply now ... work is based at Rensselaer Polytechnic Institute as part of the Fashion Innovation Center (FIC). The Analyst will interact with FIC members and participants to… more
- Allied Universal (Dallas, TX)
- …company discounts, perks and more for most full-time positions! **Hiring Security operations Center Analyst for a Corporate Office** **(Located in Dallas Near S ... be able to work weekends.** The SOC (Security Operations Center ) Security Analyst will be assigned to...management programs + Serve as an initial point of contact in emergency situations which may affect the health… more
- Robert Half (Blue Ash, OH)
- JOB REQUISITION Americas Delivery Center Analyst -Financial and Accounting LOCATION AMERICAS DELIVERY CENTER ADDITIONAL LOCATION(S) JOB DESCRIPTION Americas ... Delivery Center Analyst - Finance and Accounting Are You Ready to...job opening or to apply for a position, please contact us by sending an email to ###@roberthalf.com or… more
- City and County of San Francisco (San Francisco, CA)
- …If you have any questions regarding this recruitment or application process., please contact the Human Resources Analyst , Brandon Bradley at ###@sfwater.org. The ... amendment across the Bay Area. Project Name: Southeast Community Center - 1550 Evans Position Description: Under the direction...the daily operations of SECC and supervision of SECC analyst and programmatic staff. Works with analyst … more
- Olympus Corporation of the Americas (Center Valley, PA)
- …and utilizing a dedicated tool to enhance global visibility. The role of a Quality Analyst - Global Ship Hold Center (GSHC) is overseeing and maintaining the ... **Working Location:** **NATIONWIDE; PENNSYLVANIA, CENTER VALLEY** **Workplace Flexibility:** **Field** Are you looking for a company that cares about people's lives… more
- Georgetown Univerisity (Washington, DC)
- …Coverage Analyst - Budgets and Contracts Team - Georgetown University Medical Center Job Overview The Budget and Coverage Analyst generates clinical research ... managing clinical research awards at both Georgetown University Medical Center (GUMC), MedStar Health Research Institute (MHRI), Georgetown-MedStar University… more
- Houston Methodist (Houston, TX)
- At Houston Methodist, the Business Analyst is responsible for facilitating within the organization, acting as a bridge between the client, stakeholders and assigned ... team. The Business Analyst is assigned to projects of intermediate complexity and...effectively with customers, vendors, colleagues, and management about services, contact information, system availability, and information. + Acts as… more
- Robert Half (Blue Ash, OH)
- JOB REQUISITION Americas Delivery Center Senior Analyst -Controls LOCATION AMERICAS DELIVERY CENTER ADDITIONAL LOCATION(S) JOB DESCRIPTION Are You Ready to ... place. WHERE WE NEED YOU The Protiviti Americas Delivery Center is seeking a Controls (Audit) Senior Analyst...job opening or to apply for a position, please contact us by sending an email to ###@roberthalf.com or… more
- Robert Half (Blue Ash, OH)
- JOB REQUISITION Americas Delivery Center Senior Analyst -Finance and Accounting LOCATION AMERICAS DELIVERY CENTER ADDITIONAL LOCATION(S) JOB DESCRIPTION + Are ... Center is seeking a Finance and Accounting Senior Analyst to join our growing team. Embracing Protiviti's vision...job opening or to apply for a position, please contact us by sending an email to ###@roberthalf.com or… more
- University of Maryland, Baltimore (Baltimore, MD)
- …Instruction* **Title:** *Law & Policy Analyst / Senior Law & Policy Analyst for the Center for Health and Homeland Security* **Location:** *null* ... planning, COVID-19 recovery support, exercise and training, and other related projects.*The Center for Health and Homeland Security (CHHS) at the University of… more
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