• Contact Center Quality Auditor

    HomeSafe Alliance (Columbus, OH)
    …department. **POSITION DESCRIPTION** : + Perform quality review of a subset of contact center customer interactions and/or processes to determine department ... civilians, US Coast Guard, and their families. When you become part of our team at HomeSafe Alliance, your...make recommendations for process and quality improvement based on customer feedback and contact center more
    HomeSafe Alliance (12/18/24)
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  • Contact Center Supervisor

    University of Washington (Seattle, WA)
    Center Supervisor** . **DEPARTMENT DESCRIPTION** The UW Medicine Contact Center is a fast paced environment where customer service, patient care and ... Req #: 241946 Department: UW MEDICINE CONTACT CENTER Job Location Detail: UW...health system through commitment to service and highest quality patient/ customer service. **PRIMARY JOB RESPONSIBILITIES** * Responsible for personnel… more
    University of Washington (12/14/24)
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  • Contact Center Culture Advisor

    HomeSafe Alliance (Columbus, OH)
    …The Culture Advisor will be a member of the Employee Experience Team supporting the Customer Care Contact Center and will support the delivery of exceptional ... **Title:** Contact Center Culture Advisor **_HomeSafe Alliance_**...center . This role will partner closely with Care Center Customer Experience and Performance Optimization teams… more
    HomeSafe Alliance (12/17/24)
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  • Contact Center Specialist, Senior…

    UPMC (Pittsburgh, PA)
    Join our team of Life Changers! UPMC is hiring a full-time Contact Center Specialist, Senior to support their Physician Services team. Shift/Hours: Monday - ... a few of our perks. Apply today! **Purpose:** The Contact Center Specialist will support the ...training + HS Diploma or equivalent + 1-year general customer service AND 6 months call center more
    UPMC (12/18/24)
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  • Contact Center Agent, Remote

    VNS Health (Manhattan, NY)
    OverviewThis fully remote position supports the contact center and provides efficient and courteous consumer service via various contact center ... changes through ongoing training and educational resources. + Operates within contact center standards and metrics, fostering a collaborative culture… more
    VNS Health (12/06/24)
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  • Contact Center Agent II, Bilingual…

    VNS Health (Manhattan, NY)
    OverviewProvides efficient and courteous consumer service via various contact center technologies, such as chat, inbound/outbound calls, email, web, etc., to ... through on-going training, coaching and educational materials. + Adheres to general contact center standards and metrics (eg, call handling parameters). +… more
    VNS Health (12/10/24)
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  • Contact Center Agent II- Bilingual…

    VNS Health (Manhattan, NY)
    OverviewProvides efficient and courteous consumer service via various contact center technologies, such as chat, inbound/outbound calls, email, web, etc., to ... updates through on-going training, coaching and educational materials.* Adheres to general contact center standards and metrics (eg, call handling parameters).*… more
    VNS Health (12/04/24)
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  • Customer Experience Center Manager

    Woodforest National Bank (The Woodlands, TX)
    …Experience Center Manager is responsible for overseeing the daily operations of the contact center ( Customer Experience Center - CXC) ensuring ... Take the next step toward your new career today! Become a part of the diverse and inclusive team...Minimum Qualifications/Experience: . 5 years of experience in a contact center or similar customer more
    Woodforest National Bank (12/20/24)
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  • Referral Office Liaison - Contact

    MetroHealth (Brooklyn Heights, OH)
    …fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it. Founded in ... to clinics throughout MHS. Upholds the mission, vision, values, and customer service standards of The MetroHealth System.** Qualifications: Required: High School… more
    MetroHealth (12/06/24)
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  • Licensed Account Representative (Call…

    NJM Insurance (Hammonton, NJ)
    …professionals to become Licensed Account Representatives in our nationally recognized contact center . As part of your NJM experience, you will receive ... + Superior listening skills + Strong multi-tasking ability + Prior customer service or contact center experience + Quiet, distraction-free work area at… more
    NJM Insurance (12/17/24)
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  • Call Center Customer Service…

    Conduent (Columbia, SC)
    …a culture where individuality is noticed and valued every day. **Call Center Customer Service Representative - Medicaid Member Support** **$16.00/Hourly** **Join ... South Carolina? Conduent has immediate openings for Onsite Call Center Customer Service Representatives Position located in...you all the skills needed to allow you to become successful in your role. We also offer a… more
    Conduent (12/21/24)
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  • Customer Service Call Center

    Hartford HealthCare (Bridgeport, CT)
    …and is the system's second-largest hospital. *Job Summary* Reporting to the Manager of Customer Service Call Center , the Customer Service Call Center ... moment*. **Job:** **Support Services / General Services* **Organization:** **St. Vincent's Medical Center * **Title:** * Customer Service Call Center Operator*… more
    Hartford HealthCare (12/21/24)
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  • Manager, Customer Experience Center

    CARMAX (Henderson, NV)
    …in people management required; at least 5 years people management in a retail or contact center environment preferred + At least 2 years of sales experience ... projects and tasks assigned to your team As a Customer Experience Center Manager at CarMax, you...way cars are bought and sold has helped us become the nation's largest retailer of used cars, with… more
    CARMAX (12/11/24)
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  • Manager, Customer Contact Northeast…

    US Foods (Allentown, PA)
    …for training. Supervise, plan, and direct the daily activities of assigned customer contact associates. Monitor and assess individual performance against key ... Executives/Managers and customers. Responsible for managing all aspects of the customer contact function, including executing initiatives that ensure consistent… more
    US Foods (12/24/24)
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  • Remote Call Center Customer Service…

    Conduent (FL)
    …culture where individuality is noticed and valued every day. **Remote - Call Center Customer Service Representative** **Medicaid Member Support - Tier 1** **For ... Iowa Medicaid Program recipients and affiliates. + Provide one-to-one telephone contact with applicants, beneficiaries, and enrollees in customer service… more
    Conduent (12/08/24)
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  • Bilingual Spanish Call Center

    Conduent (CT)
    …is noticed and valued every day. ** Remote - Bilingual Spanish Call Center Customer Service Representative ** **$17.00/ Hourly** **Paid Training** **Equipment ... related to the NJ Family Care Program + Provide one-to-one telephone contact with applicants, beneficiaries, and enrollees in customer service roles.… more
    Conduent (10/30/24)
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  • Revenue Cycle Financial Representative-…

    UNC Health Care (Chapel Hill, NC)
    …a plus. **Job Details** Legal Employer: NCHEALTH Entity: Shared Services Organization Unit: Customer Service Call Center Work Type: Full Time Standard Hours Per ... **Description** Become part of an inclusive organization with over...performing a variety of complex pre-services, financial counseling and customer service related functions for patients and/or their representative… more
    UNC Health Care (12/24/24)
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  • Customer Information Representative-…

    Sharp HealthCare (San Diego, CA)
    …whenever possible. **Required Qualifications** + 2 Years Experience in high- contact customer service position, preferably in a call center environment or ... "attitude of gratitude".Reads departmental email communication on days worked to become familiar with updates, changes and new procedures.Consistently uses Closed… more
    Sharp HealthCare (12/20/24)
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  • Access Center Lead Agent- Call…

    Mount Sinai Health System (Huntington, NY)
    **Job Description** **Access Center Lead Agent - Hicksville, Long Island- OFFS** **Strength Through Diversity** Groundbreaking science. Advancing medicine. Healing ... made personal. **Job Title: Access Center Lead Agent** The Lead Agent...desk and office activity, or functions as point of contact in the Supervisor's absence. **_Roles & Responsibilities:_** +… more
    Mount Sinai Health System (11/15/24)
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  • Bilingual Call Center Representative

    Mass Markets (Las Cruces, NM)
    …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... Learn our customer experience methodology and state-of-the-art contact center technology. Develop your abilities and...of accounts, taking inbound requests and making outbound calls. Become a brand ambassador for one of the many… more
    Mass Markets (12/04/24)
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