- Banner Health (Mesa, AZ)
- …working knowledge. Requires proficiency typically obtained with 3 years of experience in a contact center , customer care environment or healthcare. Must ... guidelines are performed and followed by agents in the contact center . Provides customer with...a lead in similar environment pertaining to healthcare or customer care environment preferred. Additional related education… more
- Vontier (Elkridge, MD)
- …graduate or equivalent. + **Experience** : 1+ years of experience in a Contact Center or Customer Care environment. 1+ years of experience in service, ... devices and software solutions to the North American car care industry. WHAT WE DO: enabling the future of...arise from customers and employees. + Defines and communicates customer service standards, policies and procedures to both the… more
- Hawaii Pacific Health (Honolulu, HI)
- …and training, as well as internal peer equity. **Position** Customer Care Representative - Contact Center **Category** Administrative **Employment Type** ... call is the first step toward accessing our health care services. The Contact Center 's...be a Customer Service Representative in our Contact Center , where you will help to… more
- Nestle (Palm Beach Gardens, FL)
- …years of professional work experience working in a Customer Call/ Contact Center , Retail Customer Care and/or within Supply Chain required, preferably ... delay, picking issues, etc.). _Returns & Refusals_ * Be the principal Customer contact for capturing, creating and registering all return requests. * Assess… more
- Stanford Health Care (Newark, CA)
- …**This is a Stanford Health Care job.** **A Brief Overview** The Assistant Contact Center Manager (ACCM) acts as primary liaison between clients and ... + Maintains accurate records and documentation related to contact center activities, including call logs, customer interactions and employee performance… more
- Stanford Health Care (Newark, CA)
- …Care job.** **A Brief Overview** Reporting to the Executive Director of the Enterprise Contact Center , the Contact Center Manager oversees the ... day-to-day operations of the non-patient scheduling teams of the Contact Center . The Contact ...decentralized staff to a centralized model. **Locations** Stanford Health Care **What you will do** + Selects, hires and… more
- Xcel Energy (Eau Claire, WI)
- …at Xcel Energy could be just what you're looking for. **Position Summary** The Customer Contact Center Representative plays a pivotal role in ensuring ... of complex electric and gas rate options across multiple service territories. Customer Contact Center Representatives will process critical orders… more
- Stanford Health Care (Newark, CA)
- …**This is a Stanford Health Care job.** **A Brief Overview** The Stanford Health Care (SHC) Enterprise Contact Center (ECC) Access Operations Contact ... at one or multiple SHC departments/clinics. The Access Operations Contact Center staff within the ECC is...multiple priorities. + Working knowledge of EPIC or other patient/ customer database + Ability to apply C-I- CARE … more
- Vanderbilt University Medical Center (Franklin, TN)
- …and control. **Our Nursing Philosophy:** We believe highly skilled and specialized nursing care is essential to Vanderbilt University Medical Center 's mission of ... **Discover Vanderbilt University Medical Center :** Located in Nashville, Tennessee, and operating at...at a global crossroads of teaching, discovery, and patient care , VUMC is a community of diverse individuals who… more
- Stanford Health Care (Newark, CA)
- …is a Stanford Health Care job.** **A Brief Overview** The Stanford Health Care (SHC) Enterprise Contact Center (ECC) Shared Services department supports ... include: radiology scheduling, new patient coordination, phone call handling, customer service contact center navigation,...+ Two (2) years' experience delivering training in a contact center or health care … more
- Stanford Health Care (Gateway, AR)
- …**This is a Stanford Health Care job.** **A Brief Overview** The Stanford Health Care (SHC) Enterprise Contact Center (ECC) Access Operations Contact ... providers, clinic staff, and others needing to access health care services at one or multiple SHC departments/clinics. The...at one or multiple SHC departments/clinics. The Access Operations Contact Center staff within the ECC is… more
- Central Maine Medical Center (Topsham, ME)
- At Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our community and for each other every day. Position ... of the patient experience + Engage patients utilizing exceptional customer service practices in alignment with the Five Must...Haves; + Greet people with a smile, friendly eye contact and say hello + Take people where they… more
- MD Anderson Cancer Center (Houston, TX)
- ….** **Mission Statement** The mission of The University of Texas MDAnderson Cancer Center is to eliminate cancer in Texas, the nation, and the world through ... outstanding programs that integrate patient care , research and prevention, and through education for undergraduate and graduate students, trainees, professionals,… more
- Penn Medicine (Philadelphia, PA)
- …meetings; reviews all minutes. CUSTOMER SERVICE/HUMAN QUALITIES * Assists the Marketing Contact Center in maintaining a strong patient/ customer focus. * ... Remote Hours: Monday-Friday 8:00am-4:30pm The role of the Marketing Contact Center (MCC) Referral Nurse is to...quality service and shares a passion for patient and customer -centered care . * Follows Penn Medicine … more
- State of Massachusetts (Boston, MA)
- … Contact Center Service Representative who is fluent in Spanish. The Contact Center Customer Service Representative is an integral part of the ... Department of Early Education and Care (EEC) first response customer service strategy....**Job:** **Administrative Services* **Organization:** **Department of Early Education and Care * **Title:** *Bilingual (Spanish) Contact Center… more
- Lilly (Indianapolis, IN)
- …be more efficient and provide a better customer experience + Understand various contact center technologies that are being used across the Pods and provide ... center of excellence for US patient services and customer support. Our responsibilities include the design and execution...to all the customers we serve. The Associate, CSP Contact Center is responsible for the successful… more
- Mass Markets (Wichita, KS)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... industry. We are looking for bilingual contact center representatives to support inbound and outbound customer...the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital… more
- Mass Markets (Orange Park, FL)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (Wichita, KS)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Needham Bank (Needham, MA)
- …CONDITIONS/PHYSICAL DEMANDS + Normal business office environment + Customer Care Center specialists work in an inbound contact center that requires ... to our Needham Bank customers and communities via the Customer Care Center channel. A...'s bank using online and mobile technology, branch and contact centers and ability to educate and explain the… more
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