• Eclaro (Sunset Valley, TX)
    Support Technician (Call Center ), Tier 1 Job Number: 25-03373 Be part of the Financial Services Industry. ECLARO is looking for a Support Technician (Call Center ... Position Overview: The Support Technician serves as the first point of contact via phone call for employees seeking technical assistance for computing and… more
    JobGet (01/06/25)
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  • Eclaro (Mckinley Park, AK)
    …hospital and corporate finance, aligned with the strategic plan for the medical center . Determines opportunities to improve customer interactions to internal and ... finance, information systems, and strategic planning functions of the Medical Center . Assists with building, developing, and managing special projects by… more
    JobGet (01/06/25)
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  • Eclaro (Elmira, CA)
    …vendors, other public agencies, and the public using principles of good customer service. Provide systems support for the city's network and server infrastructure, ... performance and systems. Design, implement, maintain, and troubleshoot data center network infrastructure. develop cabling plans and hardware specifications for… more
    JobGet (01/06/25)
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  • Customer Experience Center

    Woodforest National Bank (The Woodlands, TX)
    Center Manager is responsible for overseeing the daily operations of the contact center ( Customer Experience Center - CXC) ensuring activities run ... Minimum Qualifications/ Experience : . 5 years of experience in a contact center or similar customer service environment required. . 3 years of quality… more
    Woodforest National Bank (12/20/24)
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  • Senior Manager Product Management ( Contact

    Hilton (Columbus, OH)
    …qualifications:** + Seven \(7\) years or more of work experience in product, customer experience , contact center technology, customer support, ... Platform + Ten \(10\) or more years experience in a product\-related, contact center technology or customer experience / customer support roles + … more
    Hilton (01/06/25)
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  • Manager Product Management ( Contact

    Hilton (Columbus, OH)
    …minimum qualifications:** Five \(5\) years of work experience in product management in contact center technology, customer experience or customer ... Degree in related fields + Seven \(7\) years experience in a product\-related, contact center technology or customer experience role + Experience more
    Hilton (12/20/24)
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  • Financial Contact Center

    Mass Markets (Savannah, GA)
    …offers on the job paid training. Compensation is commensurate with experience . Prior contact center or customer service experience is required. There ... center environment + Minimum of (1) year of experience in a customer service service role...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and… more
    Mass Markets (01/03/25)
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  • Blended Contact Center Agent…

    Mass Markets (Savannah, GA)
    …This is a full-time, on-site position. Prior contact center experience isn't required; candidates experienced in customer service industries such as ... upselling when opportunities arise. You'll use the latest contact center technology and customer experience strategy. As a highly trained expert on… more
    Mass Markets (12/24/24)
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  • Representative, Contact Center II

    Eversource Energy (Manchester, NH)
    …diploma orequivalent _Experience_ : + One \(1\) year of related Contact Center of Customer Service experience \(many include hospitality, retail, etc\.\) ... Scope of Position: An entry level position within the Contact Center \. Duties include work associated with...e\-mail\. + Ensures a first contact resolution experience for every customer contact \.… more
    Eversource Energy (11/27/24)
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  • Healthcare Services Rep I (Patient Access…

    Kelsey-Seybold Clinic (TX)
    …** Experience ** Required: 1-year experience in a high volume contact center OR 1 year of customer service experience . Preferred: 2 years ... contact center or customer service experience with PC experience and knowledge of MS Word and Excel. **License(s)** Required: Preferred: **Special… more
    Kelsey-Seybold Clinic (12/11/24)
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  • Call Center Representative | 4X10 Shift…

    Mass Markets (Wichita, KS)
    …this role, you will handle outbound sales inquiries using state-of-the-art contact center technology and customer experience methodology. As a highly ... and upsell customers on new products and services. Prior contact center experience isn't required;...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and… more
    Mass Markets (12/27/24)
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  • Director of Contact Center

    First National Bank of Omaha (Omaha, NE)
    experience with managing people + Minimum of 5 years of experience with Contact Center and/or Customer Servicing technology + Experience with ... and budgeting practices + Experience with NICE cloud contact center solutions preferred + Experience with Salesforce preferred **Compensation:**… more
    First National Bank of Omaha (01/06/25)
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  • Savannah Open Interviews | Call Center

    Mass Markets (Savannah, GA)
    …you will resolve customer service calls using modern contact center technology and customer experience strategy. When opportunities arise, you ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs… more
    Mass Markets (11/10/24)
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  • Customer Experience Speech and Text…

    US Bank (Dallas, TX)
    …analytical techniques to identify these opportunities using data from contact center calls, customer experience surveys, digital session replays, ... customer and employee pain points within the contact center channel. The analyst will be...center to support the continuous improvement of the customer experience . **Basic Qualifications** + Bachelor's degree,… more
    US Bank (12/18/24)
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  • Customer Success Specialist Solutions…

    Amazon (Seattle, WA)
    …customers achieve their full potential? Do you have the technical contact center background, customer experience , and skills necessary to help position ... job responsibilities * Leverage your deep expertise in the Contact Center and customer experience domain to advance adoption of AWS products in service… more
    Amazon (01/04/25)
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  • Senior Customer Success Specialist…

    Amazon (Austin, TX)
    …strategic advisor to customers, helping them innovate and optimize their contact center and customer experience through adoption of the Connect ... enterprise sales, business development, and/or consulting with SaaS Contact Center and Customer Experience products. - 5+ years of business development,… more
    Amazon (01/03/25)
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  • Train On-Site To Work From Home Customer

    Mass Markets (Las Cruces, NM)
    …inbound calls and making outbound sales inquiries using state-of-the-art contact center technology and customer experience methodology. As a highly ... chat, or administrative support in a contact center environment + State or Federal work experience...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and… more
    Mass Markets (10/16/24)
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  • Customer Experience Advisor I

    TXNM Energy (Albuquerque, NM)
    …DEADLINE** This position is posted until filled. **DEPARTMENT** Department: Contact Center **JOB DESCRIPTION** Customer Experience Advisor I Given the ... Customer Experience Advisor I Location: Albuquerque,...and/or move up to 10 pounds. WORK ENVIRONMENT: Call Center environment. **SALARY RANGE** **EQUAL OPPORTUNITY STATEMENT** Safety Statement:… more
    TXNM Energy (01/06/25)
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  • Customer Service Agent

    Mass Markets (Savannah, GA)
    …inbound calls and making outbound sales inquiries using state-of-the-art contact center technology and customer experience methodology. As a highly ... new products and services, and ensure best in class customer experience . In addition to being an...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and… more
    Mass Markets (10/21/24)
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  • Licensed Account Representative (Call…

    NJM Insurance (Hammonton, NJ)
    …listening skills + Strong multi-tasking ability + Prior customer service or contact center experience + Quiet, distraction-free work area at home ... Experience - 7 years in a row! Our Contact Center team enjoy: + Salary begins...a 5% shift differential. Responsibilities + Deliver a high-quality customer experience while consulting and counseling customers… more
    NJM Insurance (12/17/24)
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