• Financial Contact Center

    Mass Markets (Savannah, GA)
    …offers on the job paid training. Compensation is commensurate with experience . Prior contact center or customer service experience is required. There ... center environment + Minimum of (1) year of experience in a customer service service role...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and… more
    Mass Markets (10/21/24)
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  • Blended Contact Center Agent…

    Mass Markets (Savannah, GA)
    …This is a full-time, on-site position. Prior contact center experience isn't required; candidates experienced in customer service industries such as ... upselling when opportunities arise. You'll use the latest contact center technology and customer experience strategy. As a highly trained expert on… more
    Mass Markets (10/06/24)
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  • Representative, Contact Center II

    Eversource Energy (Manchester, NH)
    …diploma orequivalent _Experience_ : + One \(1\) year of related Contact Center of Customer Service experience \(many include hospitality, retail, etc\.\) ... Scope of Position: An entry level position within the Contact Center \. Duties include work associated with...e\-mail\. + Ensures a first contact resolution experience for every customer contact \.… more
    Eversource Energy (11/27/24)
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  • Associate Director, IT/Cloud Consulting, Amazon…

    Kyndryl (Boulder, CO)
    …with clients and business teams to develop scalable and robust contact center systems that enhance customer experience + Document architectures and ... Professional Expertise in IT Support Services, Service Desk Modernization, Cloud Contact Center Tools architect + 3+ experience in Amazon Connect Contact more
    Kyndryl (11/15/24)
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  • Call Center Representative | 4X10 Shift…

    Mass Markets (Wichita, KS)
    …this role, you will handle outbound sales inquiries using state-of-the-art contact center technology and customer experience methodology. As a highly ... and upsell customers on new products and services. Prior contact center experience isn't required;...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and… more
    Mass Markets (10/18/24)
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  • Savannah Open Interviews | Call Center

    Mass Markets (Savannah, GA)
    …you will resolve customer service calls using modern contact center technology and customer experience strategy. When opportunities arise, you ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs… more
    Mass Markets (11/10/24)
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  • Customer Success Specialist Solutions…

    Amazon (Seattle, WA)
    …customers achieve their full potential? Do you have the technical contact center background, customer experience , and skills necessary to help position ... job responsibilities * Leverage your deep expertise in the Contact Center and customer experience domain to advance adoption of AWS products in service… more
    Amazon (11/16/24)
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  • Customer Success Specialist - Connect,…

    Amazon (New York, NY)
    …strategic advisor to customers, helping them innovate and optimize their contact center and customer experience through adoption of the Connect ... sales, business development, and/or consulting with SaaS Contact Center and Customer Experience products. 3+ years of business development, partner… more
    Amazon (11/28/24)
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  • Director, Salesforce Customer

    Concentrix (TX)
    …Unified Knowledge. + Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience . **Industry Knowledge:** + Apply ... of experience in enterprise software applications. + Expert in Service Cloud - contact center experience , a plus. + Strong knowledge of Salesforce and… more
    Concentrix (11/11/24)
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  • Train On-Site To Work From Home Customer

    Mass Markets (Las Cruces, NM)
    …inbound calls and making outbound sales inquiries using state-of-the-art contact center technology and customer experience methodology. As a highly ... chat, or administrative support in a contact center environment + State or Federal work experience...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and… more
    Mass Markets (10/16/24)
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  • Manager Product Management

    Hilton (Addison, TX)
    …these minimum qualifications:** + Five \(5\) years of work experience in product, customer experience , contact center technology, customer ... Degree in related fields + Seven \(7\) years experience in a product\-related, contact center technology or customer experience role + Experience more
    Hilton (11/19/24)
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  • Senior Director, HRCC Strategy, Product,…

    Hilton (Columbus, OH)
    …Business, Technology, Analytics or other related fields + Experience in a product\-related, contact center leadership or customer experience + ... This is your chance to be part of a Customer Care Team that is revolutionizing human hospitality in... experience in a high volume, multi\-channel global Contact Center environment + Five \(5\) years… more
    Hilton (11/27/24)
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  • Licensed Account Representative (Call…

    NJM Insurance (Trenton, NJ)
    …listening skills + Strong multi-tasking ability + Prior customer service or contact center experience + Quiet, distraction-free work area at home ... Experience - 6 years in a row! Our Contact Center team enjoy: + Salary begins...a 5% shift differential. Responsibilities + Deliver a high-quality customer experience while consulting and counseling customers… more
    NJM Insurance (11/09/24)
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  • Spanish-Speaking Banking Service Representative

    Mass Markets (Dallas, TX)
    …offers on the job paid training. Compensation is commensurate with experience . Prior contact center or customer service experience is required. There ... center environment + Minimum of (1) year of experience in a customer service service role...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and… more
    Mass Markets (11/26/24)
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  • Contact Center DevOps Engineer II

    CBTS Technology Solutions LLC (OH)
    **Job Purpose** **:** The Customer Experience and Contact Center Engineer will be pivotal in delivering our clients innovative and effective Contact ... like Five9, Avaya AEP, Cisco Webex Contact Center , and Cisco CPaaS to enhance customer ...of Experience providing support and development for Contact Center solutions. **Special Knowledge, Skills, and… more
    CBTS Technology Solutions LLC (10/05/24)
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  • Sr. Quality ( Customer Experience

    Amazon (Seattle, WA)
    …and working collaboratively with strategic partners - Knowledge of contact center operations and digital customer experience principles - Excellent ... software, and tying it all together to the cloud. As the Quality ( Customer Experience ) Program Manager, you will be responsible for overseeing all aspects of… more
    Amazon (09/25/24)
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  • HUD FHA Mortgage Origination - Customer

    Leidos (VA)
    …loan processor, junior underwriter, loan officer) + Minimum of 1 year of contact center experience or telephone customer service experience + **Must ... **FHA Customer Service Specialists** with Mortgage Origination experience to join our Contact Center...+ Bilingual (Spanish & English), verbal and written. + Contact Center experience (Omnichannel) **Come… more
    Leidos (09/01/24)
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  • Bilingual Sales Representative

    Mass Markets (Dallas, TX)
    …selling focused organization, you will be trained on the latest contact center technology and customer experience methodology. Fluent Spanish and English ... chat, or administrative support in a contact center environment + State or Federal work experience...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and… more
    Mass Markets (11/26/24)
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  • Bilingual Sales Representative

    Mass Markets (Dallas, TX)
    …selling focused organization, you will be trained on the latest contact center technology and customer experience methodology. Fluent Spanish and English ... chat, or administrative support in a contact center environment + State or Federal work experience...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and… more
    Mass Markets (11/26/24)
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  • Bilingual FHA Mortgage Origination…

    Leidos (Albuquerque, NM)
    …processor, junior underwriter, loan officer) + Minimum of 1 year of contact center experience or telephone customer service experience . + Ability ... + Bilingual (Spanish & English), verbal and written. **Preferred Qualifications:** + Contact Center experience (Omnichannel) Leidos is a global… more
    Leidos (11/08/24)
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