- Stanford Health Care (Newark, CA)
- …of America) **This is a Stanford Health Care job.** **A Brief Overview** The Assistant Contact Center Manager (ACCM) acts as primary liaison between clients ... Stanford Health Care **What you will do** + Collaborates and assists Contact Center Manager to oversee daily operations and ensures adherence to… more
- Northland Area FCU (Alpena, MI)
- Contact Center Manager The Contact Center Manager position requires an experienced professional to oversee daily operations while ensuring ... strong communication skills and a professional approach to member service. The Contact Center Manager is responsible for training staff on the company's… more
- US Bank (Dallas, TX)
- …fraud, debit detection, Regulation E , FCC or risk mitigation? Come join the team as a Contact Center Quality Manager ! In this role you will oversee a team ... One. **Job Description** Do you have a background in Contact Center quality analysis and/or risk management?...and regulatory standards for the assigned functional areas/region. The manager will play a critical role in maintaining compliance… more
- University of Miami (Medley, FL)
- …for a Full Time Manager , Contact Center to work in Miami. The Contact Center Manager will manage, lead, and inspire contact center staff, ... this position is responsible for overseeing a team of contact center supervisors and their direct report...year- end performance reviews. + Collaborates with the Training Manager to develop and implement resource guides for staff.… more
- US Tech Solutions (Sunnyvale, CA)
- **Job Description:** + The Contact Center Operations Program Manager is responsible for overseeing the strategy, execution, and continuous improvement of ... contact center operations. This role requires a...contact center operations. This role requires a blend of project...continuous improvement of operations. + Prior Experience in 1:1 contact center operations. + Proven ability to… more
- Financial Center First Credit Union (Indianapolis, IN)
- POSITION TITLE: Contact Center Representative REPORTS TO: Contact Center Manager PAY GRADE: 6,7 DEPARTMENT: Contact Center FLSA STATUS: ... or call center environment, familiar with related policy and procedures + Contact Center Representative I - Less than 2 years of similar or related Financial… more
- Aspira Connect (Grapevine, TX)
- Position Purpose The Platform Manager within our Solutions division contact center is responsible for managing and optimizing the platforms used by our ... improvement initiatives. The ideal candidate will have a strong background in contact center technologies, excellent problem-solving skills, and experience in… more
- Bristol Myers Squibb (Tampa, FL)
- …at work and in their personal lives. Read more: careers.bms.com/working-with-us . The Senior Manager , Procurement, Contact Center & Agency Management role is ... and driving Agency Management. This role is expected to have Contact Center expertise and knowledge of other Commercialization categories, as well as… more
- CalSTRS (Sacramento, CA)
- …and timely information to make critical life-impacting decisions. Under the supervision of the Contact Center Team Manager , the Contact Center ... Job Posting: Contact Center Analyst State Teachers' Retirement System JC-460581 - Contact Center Analyst STAFF SERVICES ANALYST $3,749.00 - $6,093.00 per… more
- Paycom Online (Oklahoma City, OK)
- …maintains the Contact Center infrastructure of the corporation. Assists with Contact Center & Call Manager corporate deployments and related hardware ... 2/3 Protocols** + **LAN/WAN TCP/IP, MPLS, BGP, VPN** + **Cisco Call Manager , Cisco Unity, Cisco Contact Center (PCCE)** + **Cisco CUBE, Call Manager … more
- Walmart (Bentonville, AR)
- …for Walmart eCommerce, you will be responsible for day-to-day supervision of 3rd party contact center providers to support delivery of all operational KPIs. The ... Systems and/or Order Management Systems 2+ years management experience + Previous contact center experience + Project management experience (certification a… more
- Serco (VA)
- …business objectives as set forth by the PBGC, Operations Manager , and the Contact Center Manager . + Provide one-on-one agent feedback and effective ... At least three (3) years of experience performing quality assurance, Customer Contact Center experience may be substituted, if necessary. + The ability to speak… more
- AdventHealth (Hendersonville, NC)
- …serve as a subject matter expert on their respective service(s) and general contact center operations. This position is responsible for building trusting ... season **The role you'll contribute:** In partnership with other leaders, the Manager will lead the organization and delivery of centralized service line(s) within… more
- Paychex (St. Petersburg, FL)
- …experts. Responsibilities + Provides the strategic direction and leadership to the contact center organization responsible for achieving best in class service. ... + Bachelor's Degree - Preferred + 3 years of experience in Leading contact center managers, supervisors and individual contributors + 5 years of experience in… more
- Lowe's (Mooresville, NC)
- …with leading customer analytics and data modeling tools to inform and improve Lowe's Contact Center practices * Deploys results with a simple yet compelling ... message and recommendation that drives action on the part of the business leaders * Confirms refreshment of models that are currently in place throughout the year, and explores other predictive model types to develop predictive statistical models for use in… more
- Public Storage (Plano, TX)
- …Exchange. **Job Description** Public Storage is seeking a dedicated and experienced Manager to lead our Collections Program. This role will involve overseeing the ... levels. + Establish performance metrics and KPIs in collaboration with Care Center senior leaders to monitor and drive performance. + Maintain regular communication… more
- Hilton (Columbus, OH)
- …hospitality in a digital world\. As a Senior Manager Product Management for Hilton's Contact Center platform, you will bring your technical and contact ... the Company\.\#LI\-REMOTE **Job:** _Call Center and Reservations_ **Title:** _Senior Manager Product Management \( Contact Center \)_ **Location:** _null_… more
- Hilton (Columbus, OH)
- …hospitality in a digital world\. As a Manager Product Management for Hilton's Contact Center technologies, you will bring your technical and contact ... day\-to\-day will be like:** + Create and lead strategic roadmap for contact center tools consisting of Interactive Voice Response \(IVR\),… more
- The Hartford (Columbus, OH)
- …our team as we help shape the future. The Hartford's Enterprise Contact Center Platforms team is seeking a Manager , Data Engineering. This is a technical ... Manager Data Engineering - GE07AE We're determined to make...include, but not limited to: + Act as the Contact Center data lead technical resource and "go-to… more
- Hospice of Michigan (Southfield, MI)
- Job Summary: Responsible for clinical oversight and supervision of the Contact Center nurses and the coordination of related patient care activity statewide. ... to achieve desired outcomes. + May participate in the manager on-call rotation, as needed. + Responsible to support...+ Two (2) years of management experience and call center experience preferred. Certification in hospice nursing (CHPN) preferred… more
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