- AdventHealth (Fletcher, NC)
- …contribute: The Patient Resource Team is a metrics-based inbound scheduling and clinical contact center for physician offices. Our team is often the first ... contact for a new patient and the...contact for a new patient and the ongoing connection to their provider for...their health & wellness needs. The AdventHealth Mission and Service Standards guide each call with the goal of… more
- Stanford Health Care (Newark, CA)
- …of America) **This is a Stanford Health Care job.** **A Brief Overview** The Assistant Contact Center Manager (ACCM) acts as primary liaison between clients and ... contact center . The ACCM provides supervision and...and coordinates clinics and non-clinic appointment scheduling and non-clinical services at Stanford Health Care (SHC), SHC Tri-Valley and/or… more
- Cedars-Sinai (Los Angeles, CA)
- …most. **Req ID** : 4507 **Working Title** : Clinical Patient Access Rep - Patient Access Contact Center (Full-Time, 8 Hour, Day Shift) - Remote Eligible ... 60 calls per day and functions as the primary patient contact for their assigned specialties within...in the nation, setting standards in quality and innovative patient care, research, teaching and community service .… more
- Cedars-Sinai (Los Angeles, CA)
- …the most. **Req ID** : 4748 **Working Title** : Patient Access Rep II - Patient Access Contact Center - 8 Hour, Day Shift **Department** : CSRC Sched ... of patients presenting to Admissions and/or outpatient areas for treatment. Facilitates patient access to Cedars-Sinai Medical Center and secures all demographic… more
- Cedars-Sinai (Los Angeles, CA)
- …most. **Req ID** : 4563 **Working Title** : Patient Access Rep I - Patient Access Contact Center - Licensed Clinics (Full-Time, 8 Hour) **Department** : ... a variety of Patient Access activities for patients throughout the Medical Center for Inpatient, Outpatient and/or Emergency Services . The Patient Access… more
- University of Miami (Medley, FL)
- …+ Monitor and report on key performance indicators related to contact center operations and patient access services . + Maintain current knowledge ... an exciting opportunity for a Full Time, Sr Manager, Contact Center Operations to work in Medley....service development - promoting the collaboration between all services to meet staffing, patient satisfaction, quality… more
- Sutter Health (Sacramento, CA)
- …as completion of healthcare and insurance forms and collecting payments for services . Gains confidence and cooperation from the patient , their family/support ... SMF-Sutter Med Foundation- Central **Position Overview:** Serves as the first point of contact for patients entering the medical facility. This job is intended for… more
- Central Maine Medical Center (Lewiston, ME)
- …position that has rotating weekend and holiday coverage* Essential Duties: Patient Scheduling (Hospital Based and Professional Services ) The responsibilities ... services . In this role, the individual will have contact with patients via phone, hospital departments, practice areas,...patient estimates as required + Advise and secure patient payments prior to service + Refer… more
- Catholic Health (Buffalo, NY)
- …performs specialized functions for patients by handling calls and inquiries into the Contact Center , ensures all patient inquiries are addressed and ... of probationary period. Summary: The primary responsibility of a Patient Experience Specialist is to represent Catholic Health (CH)...working knowledge of Catholic Health service offerings, service workflows, and contact center … more
- Catholic Health (Buffalo, NY)
- …I performs specialized functions for patients by handling calls and inquiries into the Contact Center , ensures all patient inquiries are addressed and ... Hours: 9a-5p varied Summary: The primary responsibility of a Patient Experience Specialist I is to represent Catholic Health...working knowledge of Catholic Health service offerings, service workflows, and contact center … more
- Boys Town (Omaha, NE)
- … contact person fielding incoming calls to BTNRH, focusing on customer service and the patient experience. Offers timely, courteous and confidential ... patient records updating pertinent demographic, guardianship, insurance and emergency contact information at time of scheduling and patient assistance. +… more
- Carle (Urbana, IL)
- …appropriately outlined in protocols. + Completes projects, requisitions, and reports for the Patient Contact Center as requested. + Assists with onboarding ... Department: Med Renewal Center + Entity: Champaign-Urbana Service Area + Job Category: Patient Care...balance? Maybe looking for a position away from direct contact patient care?The Medication Renewal Center… more
- Finger Lakes Community Health (Geneva, NY)
- …Main Responsibilities: General Call Handling + Greet callers with the appropriate call center contact script + Verify patient account information + ... Call Center Representative is responsible for providing quality customer service to individuals calling Finger Lakes Community Health. This position ensures… more
- UPMC (Pittsburgh, PA)
- … Center activities by serving as the first line of contact for the patient . The Contact Center Specialist acts as an advocate for patients by ... UPMC Community Medicine Incorporated is hiring a full-time Contact Center Specialist to support Groff Orthopaedics - UPMC located at 510 S. Aiken Avenue, Suite… more
- UPMC (Pittsburgh, PA)
- … Center activities by serving as the first line of contact for the patient . The Contact Center Specialist acts as an advocate for patients by ... **UPMC Community Medicine Incorporated is hiring a full-time Contact Center Specialist to join their...collaborative team environment that is focused on enhancing the patient experience and employee engagement! Apply today and be… more
- Stanford Health Care (Newark, CA)
- …responsible customer service experience, preferably in a healthcare setting or contact center environment + Internal candidate from Level I: six (6) ... **A Brief Overview** The Stanford Health Care (SHC) Enterprise Contact Center (ECC) Access Operations Contact...within the ECC is responsible for providing an excellent patient and customer experience by efficiently coordinating services… more
- Stanford Health Care (Newark, CA)
- …a Stanford Health Care job.** **A Brief Overview** The Stanford Health Care (SHC) Enterprise Contact Center (ECC) Access Operations Contact Center (AOCC) ... at one or multiple SHC departments/clinics. The Access Operations Contact Center staff within the ECC is...within the ECC is responsible for providing an excellent patient and customer experience by efficiently coordinating services… more
- Catholic Health Initiatives (Lexington, KY)
- …on first contact resolution in a culture of "yes". Contact Center Representatives may assist with patient calls from multiple locations and specialties, ... service network delivers a variety of Primary Care Services including Family Internal Geriatric and Pediatric Medicine in...environment that supports your success and career development. The Contact Center Rep position is the first… more
- University of Washington (Seattle, WA)
- …the UW Medicine Patient Access Representative role is for YOU!** The ** Patient Access Representative** ( Contact Center Representative 1 (CCR1)) is the ... Medicine Registration Standards * Route calls to appropriate clinics, patient support services , and/or University of Washington...vision, and service offerings. * Adhere to contact center processes and workflow with an… more
- Vanderbilt University Medical Center (Nashville, TN)
- …are Monday - Friday 7am to 5:30pm. JOB SUMMARY The Vanderbilt University Medical Center Patient Access Services (PAS) - Associate Access Specialist role ... will operate within the Care Connections Contact Center . This role will provide service to...to solve routine problems where solutions are clearly prescribed. Patient Access Services Associate Access Specialist, Full… more