- Sunrise Senior Living (Mclean, VA)
- …levels and delivers quality support to residents and families and will serve as a subject matter expert on all resident billing processes. This role reports ... Job ID 2025-235606 JOB OVERVIEW The Resident Billing Call Center Supervisor manages operations of the call...community team members. Serve as a main point of contact for complex or escalated billing inquiries for communities… more
- Help at Home (Chicago, IL)
- …to other coordinators in the absence of a supervisor or team lead. Serve as a subject matter expert ( SME ) and support both internal team and BPO ... we are part of. Job Summary: The Senior Coordinator, Contact Center serves as a key member...the supervisor is present, the Senior Coordinator, Contact Center will carry out their regular… more
- University of Washington (Seattle, WA)
- …(SOPs), and quality improvement systems. POSITION DIMENSIONS This position serves as a subject matter expert of multiple business processes, supporting the ... Food Services (HFS) has an outstanding opportunity for a Finance Business Partner Supervisor to join their team. Housing & Food Services supports over 10,000 student… more
- Quality Technology Services, LLC (Eagle Mountain, UT)
- …in the preparation of and implementation of an effective operating budget. Confer with subject matter experts ( SME 'S) to find resolution to operational ... The Supervisor , Critical Operations is responsible for the supervision,...addition, this person must assist customers on the Data Center floor with their requests, assist with customer installs,… more
- Xcel Energy (Minneapolis, MN)
- …Engineer** **Annual Base Salary $$109,300 - $152,766** Viewed as the technical engineer or subject matter expert for the organization in the application of ... **Essential Responsibilities:** + Under the direction of higher-level engineer or supervisor : performs model development, modeling reviews, design, and analysis of… more
- Dentsply Sirona (York, PA)
- …assemble, test, calibrate where applicable at least 25% of production in non-assigned cost centers. SME ( Subject Matter Expert ) for assigned area(s) of ... oral health worldwide. Scope Under general direction from the Production Supervisor , the Assembler is responsible for safely assembling finished product using… more
- Xcel Energy (Amarillo, TX)
- …support our renewable energy projects. This position is viewed as the technical engineer or subject matter expert for the organization in the application of ... Works under the general direction of a higher level engineer or supervisor for routine engineering projects. Provide ongoing technical support for project activities… more
- Brookfield Properties (Las Vegas, NV)
- …REACT and conduct annual property condition inspections at all communities. (10%) Acts as subject matter expert for engineering and maintenance aspects in ... conjunction with training department to oversee, conduct and implement Maintenance Supervisor and maintenance team new hire and continuing development. Consults with… more
- Valvoline Global (Duncan, SC)
- …operational efficiency, and facilitating the resolution of discrepancies. Acting as the site subject matter expert on inventory matters, this position also ... accuracy and integrity of all inventory-related processes within the distribution center . This role is pivotal in maintaining effective inventory control, supporting… more
- Mass Markets (Killeen, TX)
- …+ Responsible for hiring, coaching and terminating call center employees + Be a subject matter expert on your client's business + Manage remote employees ... Ability to work in a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers to enhance performance and… more
- ASM Research, An Accenture Federal Services Company (Cheyenne, WY)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- M&T Bank (Amherst, NY)
- …coordinate daily workflow to meet the objectives of the assigned department. Serve as subject matter expert on procedures, policy and operations to represent ... ** **Overview:** This position is the first level of management within the Contact Center . Directs the daily workflow of an assigned unit of between 10-15… more
- Mass Markets (Mesilla, NM)
- …+ Responsible for hiring, coaching and terminating call center employees + Be a subject matter expert on your client's business + Manage remote employees ... a globally expanding, industry-leading organization. We are looking for experienced call center contact tracing supervisors to support commercial and public… more
- Huntington Ingalls Industries (Virginia Beach, VA)
- …support of event planning conferences. + Serve as NSWC-Corona's NCTE LVC technical and operations Subject Matter Expert ( SME ) in support of Ballistic ... sustainment; nuclear and environmental; and Australia business. The BMD FST-At-Sea SME performs engineering, operations, and project management activities in order… more
- Mass Markets (Wichita, KS)
- …+ Manage hiring, onboarding, coaching, and, when necessary, terminations. + Serve as a subject matter expert on client-specific operations. + Manage remote ... and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I...a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers… more
- Sunrise Senior Living (Mclean, VA)
- …levels and delivers quality support to residents and families and will serve as a subject matter expert on all resident billing processes. This role reports ... **Job ID** 2025-235606 **JOB OVERVIEW** The Resident Billing Call Center Supervisor manages operations of the call...team members. + Serve as a main point of contact for complex or escalated billing inquiries for communities… more
- Help at Home (Chicago, IL)
- …other coordinators in the absence of a supervisor or team lead. + Serve as a subject matter expert ( SME ) and support both internal team and BPO ... we are part of._ **Job Summary:** The Senior Coordinator, Contact Center serves as a key member...the supervisor is present, the Senior Coordinator, Contact Center will carry out their regular… more
- Bassett Healthcare (Hamilton, NY)
- …the patient's lobby experience, and completion of all referral duties. + Acts as a subject matter expert in scheduling functions and departmental protocols + ... Office Assistant III serves as the first point of contact for patients within the Bassett Healthcare Network. This...Acts as a subject matter expert in registration… more
- Truist (Greenville, SC)
- …function, in accordance with the organizational telecommuting requirements. Acts as a subject matter expert in departmental processes. **Qualifications** ... America) **Please review the following job description:** Manage a centralized single point of contact call center or unit within a center . Responsible for… more
- State of Colorado (Chaffee County, CO)
- …a review of your application material and your responses to any supplemental questions by a Subject Matter Expert ( SME ) to assess and rank applicants in ... spelling and word choice. Application materials and responses will be reviewed by Subject Matter Experts to assess and rank applicants. Do you acknowledge… more
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