- CalSTRS (Sacramento, CA)
- …on accurate and timely information to make critical life-impacting decisions. Under the supervision of the Contact Center Team Manager , the Contact ... critically on their feet and has a passion for helping others to join the Contact Center Team as a Contact Center Analyst. Customer Service is the… more
- The Hartford (Columbus, OH)
- …help shape the future. The Hartford's Enterprise Contact Center Platforms team is seeking a Manager , Data Engineering. This is a technical position that ... Manager Data Engineering - GE07AE We're determined to make...include, but not limited to: + Act as the Contact Center data lead technical resource and "go-to… more
- Financial Center First Credit Union (Indianapolis, IN)
- POSITION TITLE: Contact Center Representative REPORTS TO: Contact Center Manager PAY GRADE: 6,7 DEPARTMENT: Contact Center FLSA STATUS: ... professional image of the Credit Union + Work with team towards meeting stated Service Level Expectations + Meet... environment, familiar with related policy and procedures + Contact Center Representative I - Less than… more
- CVS Health (Buffalo Grove, IL)
- …Summary** CVS Health is recruiting for a Senior Manager of Contact Center Technologies Support to lead the support team for Contact Center ... colleagues and multiple off-shore and near-shore contractors. The Senior Manager of Contact Center Technologies...and performing daily health checks of contact center applications + Operating the team in… more
- Stanford Health Care (Newark, CA)
- …of America) **This is a Stanford Health Care job.** **A Brief Overview** The Assistant Contact Center Manager (ACCM) acts as primary liaison between clients ... Care **What you will do** + Collaborates and assists Contact Center Manager to oversee...of the receiver. + Ability to coach and motivate team members. + Ability to demonstrate customer service skills… more
- USAA (Phoenix, AZ)
- …makes us so special! **The Opportunity** **What you'll do:** We are seeking several dedicated Manager Claims Contact Center - Auto Claims. We offer a ... FL. Relocation assistance is not available for this position. Manages a team of Claims Contact Center representatives who serve as the initial point of… more
- Rush University Medical Center (Chicago, IL)
- …benefits learn more at our Rush benefits page . **Summary:** The RMG Access Center Manager will operationalize the access, growth, and customer service strategy ... for patients and families, utilizing a centralized contact center approach. This role oversees the...customer service while achieving key performance metrics. The Access Center Manager will exemplify the Rush mission,… more
- Wells Fargo (Dallas, TX)
- …this role:** Wells Fargo is seeking a Contact Center Sales Associate Manager (SAFE) to support the Consumer Direct Team in Consumer Lending as a part ... of Home Lending. This role will supervise a Contact Center Sales team of experienced sales representatives. Learn more about the career areas and lines of… more
- BECU (WA)
- …regarding BECU Benefits can be found here . **IMPACT YOU'LL MAKE** : The Sr. Manager , Contact Center Specialty Channels, is responsible for setting a clear ... our people helping people philosophy - which includes our team members. BECU has been in business for more...vision and fostering collaborative partnerships across the Contact Center , with leaders in other departments,… more
- USAA (San Antonio, TX)
- …upheld. Responsible for the day-to-day operations and performance of a Bank Sales and Service Contact Center team within a fast-paced contact center ... dedicated Manager of Bank Sales and Service Contact Center you will be leading a...operations and performance of a Bank Sales and Service Contact Center team . + Delivers… more
- Central Maine Medical Center (Lewiston, ME)
- …Healthcare is looking for a Practice Manager to join the Manchester, ME Care Center team ! This is a Full Time, benefits eligible position Position Summary: H ... At Central Maine Healthcare our team members are committed to providing exceptional care...Haves; + Greet people with a smile, friendly eye contact and say hello + Take people where they… more
- American Airlines (Dallas, TX)
- …**Why you'll love this job** * This team member is a part of the Contact Center Planning, Analysis & Operations team within the Customer Experience and ... exp **What you'll do** * Lead the Workforce Planning team , responsible for ensuring contact centers are...scalability. * Optimize planning functions for over 6,000 global contact center travel professionals in relation to… more
- AutoZone, Inc. (Memphis, TN)
- …development, implementation, and support of AutoZone's existing and new voice and contact center solutions, specifically WebexCCE, Webex Calling, Cisco VOIP ... demonstrated capabilities Knowledge of Information Technology, solution planning, Cisco VOIP solutions, Contact Center Technologies - Webex Contact Center… more
- Elevance Health (Woburn, MA)
- Carelon's Contact Center Strategy Organization is seeking a Project Manager Sr. Reporting directly to the VP of Strategic Initiatives, this role will manage ... In addition to all the responsibilities of a project manager , this position coaches and mentors project team...automation, chatbot installations, AI powered knowledge management, and other contact center technology - in an operational… more
- Veterans Affairs, Veterans Health Administration (Madison, WI)
- …and leadership for all local, VISN 12 and National initiatives that involve Clinical Contact Center (CCC) Triage ensuring VISN 12 CCC Triage remains a leader ... care outcomes by collaborating with members of the interdisciplinary team and creating innovative process improvement initiatives. The Assistant...in the nation for Clinical Contact Center services and quality Veteran Care.… more
- US Tech Solutions (Sunnyvale, CA)
- **Job Description:** + The Contact Center Operations Program Manager is responsible for overseeing the strategy, execution, and continuous improvement of ... contact center operations. This role requires a...intake and execution of requests impacting 1:1 support operations team . (weekly evaluation, summary of intake, Trend analysis &… more
- Vanderbilt University Medical Center (Nashville, TN)
- **Discover Vanderbilt University Medical Center :** Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... and research. **Organization:** VICC Regional **Job Summary:** JOB SUMMARY The Manager Clinic Operations is a leadership role with comprehensive operational… more
- Lowe's (Mooresville, NC)
- …with leading customer analytics and data modeling tools to inform and improve Lowe's Contact Center practices * Deploys results with a simple yet compelling ... particular program could potentially impact the business at Lowe's * Leads a team of Business Intelligence Analysts working on analytics projects and works alongside… more
- Ascension Health (Austin, TX)
- …for additional specifics._ **Responsibilities** **Product Manager :** As a Product Manager on the Engagement Services team , you understand consumer needs ... + Able to identify and provide audience-appropriate metrics in multiple formats (ie, team vs. manager vs. executive) **Required Experience/Skills:** + 4-6+ years… more
- The Chicago Lighthouse (Chicago, IL)
- …PURPOSE:** The Contact Center Supervisor is responsible for direct oversight of a team of contact center agents in a world class, high performance ... ** Contact Center Supervisor** **Job Details** **Job...by the department and the individuals within the lead's team ; + Use specialized knowledge of guidelines and regulations… more
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