- WALGREENS (Rochester Hills, MI)
- …Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center - interacting with our customers and developing strong patient relationships. ... experience. * Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including… more
- CalSTRS (Sacramento, CA)
- …on accurate and timely information to make critical, life-impacting decisions. Under the supervision of the Contact Center Team Manager , the Contact ... critically on their feet and has a passion for helping others to join the Contact Center Team as a Contact Center Analyst. Customer Service is the… more
- Aspirus Ironwood Hospital (Wausau, WI)
- …Day. Aspirus Health in Wausau, WI is seeking a Manager - Patient Contact Center to join our team ! The manager provides leadership, direction, ... For more information visit aspirus.org. Click here (https://www.aspirus.org/about) to learn more. Position MANAGER - NURSE CONTACT CENTER - NURSING CONTACT… more
- HCA Healthcare (Nashville, TN)
- …you to be a part of our team . **Job Summary and Qualifications** The Manager of Contact Center Technology serves as the technical resource manager ... join an organization that invests in you as a Manager IT Contact Center ? At...Acquisition team is reviewing applications for our Manager IT Service Desk Contact Center… more
- Stanford Health Care (Newark, CA)
- …of America) **This is a Stanford Health Care job.** **A Brief Overview** The Assistant Contact Center Manager (ACCM) acts as primary liaison between clients ... Care **What you will do** + Collaborates and assists Contact Center Manager to oversee...of the receiver. + Ability to coach and motivate team members. + Ability to demonstrate customer service skills… more
- Mass Markets (Wichita, KS)
- …a globally expanding, industry-leading organization. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations ... of our BPO contact center . This leadership role is responsible...staffing, performance, and service delivery. + Lead and mentor team leaders, supervisors, and support staff to achieve KPIs… more
- Vanderbilt University Medical Center (Nashville, TN)
- **Discover Vanderbilt University Medical Center ** : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... and research. **Organization:** Cancer PCC 10 **Job Summary:** The Manager , Patient Care Services is a leadership role that...experienced peers and other members of the health care team . Shift: M-F (8:00 am - 5:00 pm) Previous… more
- Pine Rest Christian Mental Health Services (Grand Rapids, MI)
- …and are honored to be a part of this incredible work. What Will you Do? As a Contact Center Manager at Pine Rest, you'll be part of tight-knit team ... Cost Center 151 Contact Center ...healthcare system. + Engages and provides direction to all team members within the span of control, including, but… more
- Hilton (Des Moines, IA)
- …level and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \( Contact Center \)_ **Location:** ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team , you...+ Three \(3\) years' experience working in a high\-volume contact center \(daily volumes exceeding 10,000 contacts\),… more
- Mary Greeley Medical Center (Ames, IA)
- Lifepoint is seeking a PRN Case Manager to work at Mary Greeley Medical Center on the Acute Rehab unit. Must be licensed as a registered nurse, social worker, ... know, might be interested in learning more about this opportunity, please contact : Julie Roberts Program Director, Acute Rehabilitation Unit Lifepoint Health ###… more
- Walmart (Bentonville, AR)
- …ability to adapt to changing priorities, processes, and technology in a fast-paced contact center environment. 6. Time management: You have strong time ... ** We are seeking a highly motivated **Risk Operations Manager ** to lead our dynamic team in...adhere to these standards. 11. Technology proficiency: Familiarity with contact center technology, such as computer telephony… more
- Liberty Utilities (Joplin, MO)
- Manager , Vendor & Workforce Management (Utility Contact Center )) LU Service Corp. Joplin, MO, US, 64804 **Our purpose is sustaining energy and water for ... we do as a business, and as an employee team .** **At Liberty, we hire passionate people who care...for optimizing the performance of both internal and outsourced contact center operations serving gas and electric… more
- Public Storage (Plano, TX)
- …on the New York Stock Exchange. **Job Description** We are seeking a seasoned Sr. Manager of Contact Center Technical Solutions to support the strategic ... roadmap and hands-on implementation of advanced contact center technologies, with a strong focus...included, and excited to be part of a best-in-class team . With over 5,000 team members from… more
- ASM Research, An Accenture Federal Services Company (Muskogee, OK)
- **Shift Hours 8-4:30** Contact Center Knowledge role is responsible for all knowledge, training, and content - including (but not limited to) the following: + ... the Knowledge Management System. + Overseeing, managing, and coordinating Contact Center staff training and development activities....management + Coordinate and work with the Government content team , the Contractor QA team , the training… more
- Robert Half Finance & Accounting (Kalamazoo, MI)
- Description We are looking for a dedicated Contact Center Operations Manager to oversee and optimize the operations of our call center within a ... and operational consistency. * Train, mentor, and support call center staff to encourage growth and enhance team... center staff to encourage growth and enhance team performance. * Implement change management strategies to improve… more
- Teleperformance USA (WI)
- …at least 18 years old** + **Bachelor's degree or significant equivalent experience as an Account Manager in the contact center industry** + **2 to 4 years of ... manager preferably working with IVR applications or in the contact center industry** + **Minimum** **requirement** **of** **intermediate Microsoft Office… more
- US Tech Solutions (Sunnyvale, CA)
- **Job Description:** + The Contact Center Operations Program Manager is responsible for overseeing the strategy, execution, and continuous improvement of ... contact center operations. This role requires a...intake and execution of requests impacting 1:1 support operations team . (weekly evaluation, summary of intake, Trend analysis &… more
- First Horizon Bank (Winston Salem, NC)
- …of a designated team of virtual customer service agents located in a contact center setting. This position would have approximately 15 direct reports and is ... an environment where everyone's ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their… more
- DXC Technology (Plano, TX)
- …transformation. **Essential Job Functions:** + Oversees the day-to-day operations of the contact center operations Workforce Management team supporting ... projects/analysis- both internal and client facing + Lead and support contact center technology launches and upgrades representing the business with IT execution… more
- Intuit (San Diego, CA)
- …to develop Expert capability around the internal tools to improve saves rate and drive call contact volume to the saves team + Have a deep understanding of data ... **Overview** We are looking for a Retention Performance Manager to oversee the execution of our Saves/Retention programs for Intuit's Customer Success organization.… more
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