- Hilton (Columbus, OH)
- …+ Seven \(7\) years or more of work experience in product, customer experience, contact center technology , customer support, or related field + Experience ... Platform + Ten \(10\) or more years experience in a product\-related, contact center technology or customer experience/customer support roles + Experience… more
- Hilton (Columbus, OH)
- …minimum qualifications:** Five \(5\) years of work experience in product management in contact center technology , customer experience or customer support + ... Degree in related fields + Seven \(7\) years experience in a product\-related, contact center technology or customer experience role + Experience in customer… more
- Mass Markets (Savannah, GA)
- …requests, providing solutions or upselling when opportunities arise. You'll use the latest contact center technology and customer experience strategy. As a ... trusted partner in the industry. We are looking for contact center agents to support inbound and...highly trained expert on products, technology , and business process you will work on behalf… more
- Mass Markets (Wichita, KS)
- …THEY DO? In this role, you will handle outbound sales inquiries using state-of-the-art contact center technology and customer experience methodology. As a ... call center representative position is a full-time contact center position that combines both inbound...highly trained expert on products, technology , and business processes, you will work on behalf… more
- Mass Markets (Wichita, KS)
- …and driving sales growth. Learn our customer experience methodology and state-of-the-art contact center technology . Develop your abilities and grow ... needs, and resolve customer issues + Utilize systems and technology to complete account management tasks + Recognize sales...inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal… more
- Mass Markets (Savannah, GA)
- …? In this position, you will resolve customer service calls using modern contact center technology and customer experience strategy. When opportunities ... brands in the world as an expert on products, technology , and business process. Our Call Center ...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Mass Markets (Savannah, GA)
- …customers providing world class customer service. You will use state of the art contact center technology , sales skills and customer service skills in ... providing world class customer service. You will use state of the art contact center technology , sales skills and customer service skills in order to… more
- Robert Half Technology (Nashville, TN)
- …and dynamic Senior Project Manager II. You will be responsible for implementing contact center technology across multiple non-clinical business units. Your ... active communication with stakeholders across various teams (Parallon, Service Center , Division, Corporate, Facility, etc.) to manage relationships with project… more
- University of Miami (Medley, FL)
- …decision tree workflows. + Act as a liaison between the service line administration, contact center operations and Information Technology . + Participate in ... QA support to other team members, Operations or Information Technology to ensure quality delivery of designed workflow. +...testing new Epic release functionality as it pertains to contact center management or capacity management functions.… more
- AdventHealth (Greenwood Village, CO)
- …+ Serves as the Contact Center technical subject matter expert. Manages Contact Center technology and institutes as a liaison between Contact ... solutions. Supports daily operations interfacing with Contact Center teams to implement the technology to...Contact Center teams to implement the technology to provide real-world solutions and metrics to improve… more
- Amazon (Arlington, VA)
- …proven experience in a live queue contacts environment Solid proven experience using contact center technology High proficiency in Microsoft Excel Experience ... experience in a live queue contacts environment - Solid proven experience using contact center technology - High proficiency in Microsoft Excel - Experience… more
- Amazon (Arlington, VA)
- …- Bachelor's degree or equivalent experience - 5+ years of experience as a contact center technology architect, enterprise IT Architect or senior ... contact center developer working with leading contact center technology platforms and applications, such as Avaya, Cisco, Genesys, Verint, NICE,… more
- ThermoFisher Scientific (Wilmington, NC)
- …influence change and build trust with key business partners. + Proven expertise in contact center technology , specifically Genesys Cloud. + Customer focused ... will you do in this role?** The IT Communications Specialist will lead contact center -focused technology projects with a big focus on the Genesys Cloud… more
- Mass Markets (Las Cruces, NM)
- …service and selling focused organization, you will be trained on the latest contact center technology and customer experience methodology. Fluent Spanish ... and business customer needs then provide an effective solution, using state-of-the-art contact center technology and customer service methodology. Become… more
- Mass Markets (Las Cruces, NM)
- …for handling inbound calls and making outbound sales inquiries using state-of-the-art contact center technology and customer experience methodology. As ... a highly trained expert on products, technology , and business process you will work on behalf...inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal… more
- Mass Markets (Dallas, TX)
- …This position is responsible for reaching out to open accounts using the latest contact center technology and ethical recovery strategies. Improve relations ... job paid training. Compensation is commensurate with experience. Prior contact center experience, experience in customer service,...to work each day. Essential Duties + Utilize various contact technology and recovery strategies to locate… more
- Mass Markets (IA)
- …and driving program growth. Learn our customer experience methodology and state-of-the-art contact center technology . Develop your abilities and grow ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Mass Markets (Savannah, GA)
- …and business customer requests. Learn our customer experience methodology and state-of-the-art contact center technology . Develop your abilities and grow ... that works for everyone. This is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced in customer service… more
- NextEra Energy (Juno Beach, FL)
- …technical troubleshooting for agents experiencing issues with the CXOne platform or other contact center technology . o Document and escalate complex ... highly motivated and detail-oriented Workforce Optimization Specialist to join our dynamic contact center team. The Workforce Optimization Specialist plays a… more
- Robert Half Technology (Nashville, TN)
- …based in Nashville, Tennessee. This role involves the implementation of a new contact center team and associated technology across multiple physician ... their stated objectives. Responsibilities: * Overseeing the implementation of a new contact center team and associated technology * Developing and executing… more
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