- L3Harris Technologies (Manitou Springs, CO)
- …During its 120-year history, L3Harris has transformed communications and information technology . L3Harris is a proven leader in tactical communications, geospatial ... world. We don't work here just for the advanced technology and equipment: we work here because we know...for development of multiple ground-based mission systems and operations center from program inception to test verification and deployment.… more
- Extra Space Storage (Midvale, UT)
- …all changes are tested, documented, and audited prior to release o Actively monitoring contact center technology operations to ensure high service levels and ... ways than one. But in order to maintain this lead , we need exceptionally motivated, capable, and driven people...great place to work. We're currently hiring for a Contact Center Project and Technology … more
- BayCare Health System (Cotton Plant, AR)
- …and processes comply with relevant healthcare regulations and industry standards. Utilize contact center software and technology tools effectively to ... team member be working remotely?** Hybrid Equal Opportunity Employer Veterans/Disabled **Position** Contact Center Food and Nutrition Lead **Location**… more
- PNC (Scranton, PA)
- …respected, valued and have an opportunity to contribute to the company's success. As a Technology Solution Center Analyst Lead within PNC's Technology ... may be performed remotely, at manager's discretion. As a Technology Solution Center Analyst Lead ,...is required to participate in the application process, please contact us via email at ###@pnc.com . Please include… more
- Centene Corporation (Tallahassee, FL)
- …Purpose:** Oversees the collection, analyzing, and monitoring of contact center activity data to recommend technology system improvements that support ... business strategies. Ensures contact center systems are working efficiently and effectively while developing future solutions. + Oversees the effort in the… more
- US Bank (Minneapolis, MN)
- …+ Responsible for reviewing Voice of the Customer Survey feedback from contact center , digital and branch customers; researching and evaluating the ... in areas with a high volume of applicants, such as customer service, contact center , and Financial Crimes investigations, remain open for approximately 5… more
- Trustmark (Lake Forest, IL)
- …+ Drive innovation and promote new technologies and processes to improve existing contact center technology solutions. + Effectively communicate and ... to incorporate feedback and influence the application/product design. + Lead and oversee the execution of work by internal...party teams. + Work across the IT organization on contact center technology projects to… more
- Vanguard (Wayne, PA)
- …with company goals and objectives. + Develop and execute strategic plans for contact center technology enhancements and improvements. 2. Technology ... As a Workplace Contact Center Engineering Manager, you will lead ...preferred. + Minimum of 5-7 years of experience in contact center technology and engineering,… more
- Vibrant Emotional Health (New York, NY)
- …organizations, alternative EAPs, and technology companies. The Vice President, Contact Center Services directly supervises Here2Help's leadership team. This ... Job Title: Vice President Contact Center Services Department: H2H Connect...need it for over 50 years. Through our state-of-the-art technology -enabled services, community wellness programs, and advocacy and education… more
- The Hartford (Hartford, CT)
- …you a visionary technology leader ready to drive transformation? Join our Claims, Contact Center & Digital Enablement team to help spearhead the migration of ... our contact center from Genesys to Amazon Connect....customers. + Leverage deep technical acumen across a wide technology stack including Angular, AWS Lambda, SageMaker, Bedrock, and… more
- The Hartford (Columbus, OH)
- …(Tuesday through Thursday).Key Responsibilities include, but not limited to: + Act as the Contact Center data lead technical resource and "go-to person" ... as we help shape the future. The Hartford's Enterprise Contact Center Platforms team is seeking a...are looking for a candidate who is passionate about technology , platform management and can thrive in a fast-paced… more
- Mass Markets (Las Cruces, NM)
- …Ability to work in a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers to enhance performance and ... POSITION OVERVIEW CALL CENTER TEAM LEAD Looking to work...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Mass Markets (Mesilla, NM)
- POSITION OVERVIEW EXPERIENCED CALL CENTER CONTACT TRACING SUPERVISOR SUPPORTING THE PUBLIC SECTOR Our team is looking for experienced call centercontact tracing ... to report to work at one of our physical contact center locations. To be considered for...adherence to corporate policies and procedures Essential Duties + Lead a team of 15-25 entry-level front-line customer service… more
- Delta Dental of Iowa (Johnston, IA)
- …+ Collaborate with Technology team and other departments to ensure that the contact center technology (CRM systems, Telephone systems, IVR, etc.) is ... Operations Manager - Contact Center Johnston, IA (http://maps.google.com/maps?q=9000+Northpark+Drive+Johnston+IA+USA+50131) Apply...company goals and objectives. + Hire, train, develop, and lead a team of employees who are highly motivated… more
- Robert Half Management Resources (Pittsburgh, PA)
- …culture. Responsibilities: * Take the lead in the execution of the contact center strategic plan, leveraging Key Performance Indicators (KPIs) and reports to ... Description We are in search of a Director of Contact Center Operations to join our team...employee engagement to foster a favorable work environment. * Lead by example through effective performance management, mentoring, and… more
- Mass Markets (Savannah, GA)
- POSITION OVERVIEW CONTACT CENTER REPRESENTATIVE | SAVANNAH, GA We are looking for contact center representatives in the Savannah, GA area to support ... is an on-site, entry-level position located in Savannah, GA 31419. Prior contact center experience isn't required; candidates experienced in customer service… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW BLENDED CONTACT CENTER AGENT (INBOUND & OUTBOUND) We are looking for contact center agents to support inbound and outbound customer ... that works for everyone. This is a full-time, on-site position. Prior contact center experience isn't required; candidates experienced in customer service… more
- Daiichi Sankyo Inc. (Basking Ridge, NJ)
- …centered around rare diseases and immune disorders. **Summary** The Oncology Early Development Center (OEDC) Program Lead , who directly reports to the Head of ... of people globally by leveraging our world-class science and technology . With more than 100 years of scientific expertise...critical in transforming Daiichi Sankyo (DS) Oncology Early Development Center (OEDC) so as to be regarded as one… more
- HomeSafe Alliance (Columbus, OH)
- **Title:** Overnight Contact Center Supervisor **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military Household ... are picked up and delivered on time. With cutting-edge technology and proven logistics expertise, we're transforming the moving...needs arise. + Preferred experience working in a multi-channel contact center environment remotely. + The role… more
- University of Miami (Medley, FL)
- …The department of UHealthConnect has an exciting opportunity for a full-time Director, Contact Center Quality Management (QM) & Training. The Director, ... Contact Center Quality Management (QM) & Training drives the ongoing...procedures. + Ensures user requirements are successfully translated into technology -enabled solutions or agent friendly processes that translate directly… more
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