- Extra Space Storage (Midvale, UT)
- …all changes are tested, documented, and audited prior to release o Actively monitoring contact center technology operations to ensure high service levels and ... great place to work. We're currently hiring for a Contact Center Project and Technology ...technical experience o Minimum of 3+ years of relevant project/ program management experience Benefits We Offer You oA **work/life… more
- World Wide Technology (St. Louis, MO)
- **QUALIFICATIONS:** + 8 years of total relevant Contact Center experience required, 10 preferred + Knowledge of major on-prem and cloud vendors in Contact ... Knowledge of the various industry and architecture strategies, frameworks and standards for contact center , omnichannel and CPaaS + Ability to communicate and… more
- Trustmark (Lake Forest, IL)
- …+ Drive innovation and promote new technologies and processes to improve existing contact center technology solutions. + Effectively communicate and ... party teams. + Work across the IT organization on contact center technology projects to...life insurance, FSA and HSA, 401(k) plan, Employee Assistant Program , Back-up Care for Children, Adults and Elders and… more
- Quality Technology Services, LLC (Irving, TX)
- …a unique place to grow your career! (https://vimeo.com/727409140/ff26de87d4) The Data Center Construction Program Manager is primarily responsible for leading ... the design, pre-construction and construction activities on a given project. The Program Manager will interact on a daily basis with Facilities, Contractors,… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW BILINGUAL CONTACT CENTER REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for bilingual contact center ... that works for everyone. This is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced in customer service… more
- Vibrant Emotional Health (New York, NY)
- …Title: Vice President Contact Center Services Department: H2H Connect Contact Center Reports to: Chief Program Officer Location: Hybrid-Flexed Salary ... organizations, alternative EAPs, and technology companies. The Vice President, Contact Center Services directly supervises Here2Help's leadership team. This… more
- Navient (San Francisco, CA)
- …customer support teams, IT, business units) to understand their requirements and align contact center technology accordingly. **Your Impact:** + Overseeing ... Center Certification: Obtaining certifications specific to contact center technology , such as...retirement plus a company match + Robust tuition reimbursement program + $1,000 travel perk on each Earnie-versary to… more
- HomeSafe Alliance (Columbus, OH)
- **Title:** Contact Center Quality Auditor **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military Household Goods ... are picked up and delivered on time. With cutting-edge technology and proven logistics expertise, we're transforming the moving...results and provides feedback and trend data to the contact center leadership team according to prescribed… more
- Randstad US (Cedar Rapids, IA)
- …Analyst collaborates and partners with the OnCall business to facilitate and implement Contact Center technology solutions. The Analyst will act as ... will be responsible for supporting and optimizing the implementation and usage of contact center technology solutions within the organization, analyzing… more
- Mass Markets (Savannah, GA)
- …requests, providing solutions or upselling when opportunities arise. You'll use the latest contact center technology and customer experience strategy. As a ... POSITION OVERVIEW BLENDED CONTACT CENTER AGENT (INBOUND & OUTBOUND)...highly trained expert on products, technology , and business process you will work on behalf… more
- Mass Markets (Mesilla, NM)
- POSITION OVERVIEW EXPERIENCED CALL CENTER CONTACT TRACING SUPERVISOR SUPPORTING THE PUBLIC SECTOR Our team is looking for experienced call centercontact tracing ... to report to work at one of our physical contact center locations. To be considered for...ways to improve the internal processes and sales results program -wide. Customer Service Supervisor II conduct regular business meetings… more
- HCA Healthcare (Nashville, TN)
- …you to be a part of our team. **Job Summary and Qualifications** The Manager of Contact Center Technology serves as the technical resource manager for CSO ... student loan, certification support, dependent scholarships) + Colleague recognition program + Time Away From Work Program ...Contact Center Technology and maintenance… more
- The Hartford (Hartford, CT)
- …STEM OPT I-983 Training Plan endorsement for this position. RESPONSIBILITIES: + Execution of the program to migrate our contact center from Genesys to Amazon ... we help shape the future. Are you a visionary technology leader ready to drive transformation? Join our Claims,... leader ready to drive transformation? Join our Claims, Contact Center & Digital Enablement team to… more
- Mass Markets (Tampa, FL)
- …/ year - POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Contact Center Supervisors are responsible for the day-to-day activity and development ... the actions of others + Superior knowledge of call center tools and technology used to manage...a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers… more
- Carnival Cruise Line (Miami, FL)
- **Job Description** The Senior Contact Center Voice Solutions Architect is a highly knowledgeable member of a team responsible for developing IT service ... and operations of enterprise-class SaaS/CCaaS solutions used by the Contact Center . Supports cross-departmental collaboration and internal communications… more
- Citigroup (Irving, TX)
- …resolve issues and execute administrative tasks. **Responsibilities:** + Architect role for Contact Center infrastructure + Responsible to understand solution in ... sector that shapes your daily life, our Operations & Technology teams are charged with a mission that rivals...and or Genesys CX and process automation technologies + Contact Center as a Service (CCaaS) software… more
- Mass Markets (Savannah, GA)
- POSITION OVERVIEW CONTACT CENTER REPRESENTATIVE | SAVANNAH, GA We are looking for contact center representatives in the Savannah, GA area to support ... is an on-site, entry-level position located in Savannah, GA 31419. Prior contact center experience isn't required; candidates experienced in customer service… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW BLENDED CONTACT CENTER AGENT (INBOUND & OUTBOUND) We are looking for contact center agents to support inbound and outbound customer ... for everyone. This is a full-time, on-site position. Prior contact center experience isn't required; candidates experienced...new training material to stay up-to-date on changes to program knowledge, systems, and processes + Adhere to all… more
- CVS Health (Scottsdale, AZ)
- …health care more personal, convenient and affordable. **Position Summary:** CVS is recruiting for a Contact Center Call Routing engineer to be part of a team of ... exceptionally talented engineers accountable for CVS's dynamic contact center environment consisting of Avaya, Cisco, and Five9 technologies. This individual… more
- HomeSafe Alliance (Columbus, OH)
- **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military ... are picked up and delivered on time. With cutting-edge technology and proven logistics expertise, we're transforming the moving...seeking Customer Care Specialist's to support the Customer Care contact center by providing immediate support to… more
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