- Eclaro (Boca Raton, FL)
- Network / Data Center Engineer Job Number: 24-03341 Use your skills where innovative technology solutions begin. ECLARO is looking for a Network / Data Center ... for our client in Boca Raton, FL. ECLARO's client is a leading technology solutions provider, collaborating with customers to manage their needs and achieve success… more
- Eclaro (Vacaville, CA)
- …technical duties related to the implementation, configuration, administration, monitoring, and support of the information technology infrastructure including the ... infrastructure services, and infrastructure management software. Provides tier III technical support and guidance to end-users and Information Technology … more
- Eclaro (Dallas, TX)
- …Network Architect/Architect Job Number: 24-02808 Use your skills where innovative technology solutions begin. ECLARO is looking for a Senior Network ... for our client in Dallas, TX. ECLARO's client is a leading technology solutions provider, collaborating with customers to manage their needs and achieve… more
- Eclaro (White Plains, NY)
- …power organization and is a national leader in energy efficiency and clean energy technology . If you're up to the challenge, then take a chance at this rewarding ... assessment, testing, and ongoing process improvement. In addition, the position will support all activities necessary to enable the company and its subsidiaries to… more
- Eclaro (Chicago, IL)
- …and Payroll daily operations Manages the AP and Payroll teams providing support , training, mentorship and development Develops and implements clearly documented AP ... internal customers and business partners across the organization, providing financial support and reviewing current processes and procedures for improvement Provide… more
- Eclaro (Castle Rock, CO)
- …Technical Architect Job Number: 24-03249 Use your skills where innovative technology solutions begin. ECLARO is looking for a ServiceNow Principal Technical ... in Castle Rock, CO. ECLARO's client is a leading technology solutions provider, collaborating with customers to manage their...ITSM Pro, IRM Std, SAM Pro, ITBM, Employee Experience Center , Now Mobile, App Engine Studio, ITOM, and LLMs… more
- Hilton (Columbus, OH)
- …of work experience in product management in contact center technology , customer experience or customer support + Experience in roadmap planning along ... support experience, simplifying and enhancing guest and agent support , while ensuring our call center goals...fields + Seven \(7\) years experience in a product\-related, contact center technology or customer… more
- Charles Schwab (Austin, TX)
- …project manager role is a key member of Schwab's Service portfolio supporting the firm's Contact Center technology solutions. The candidate in this role will ... partners **Preferred Qualifications** + Scaled agile methodology experience strongly preferred + Contact center technology experience (phone/IVR, chat, SMS)… more
- Vanderbilt University Medical Center (Nashville, TN)
- …and research. **Organization:** VUMC IT OPSVCS3 **Job Summary:** JOB SUMMARY The Sr. Contact Center Operator functions as an 'In Charge' operator and/or a ... backup supervisor for a 24/7/365 contact center operation. This team member supports...and information gathering regarding issues and assignments and provides support to management as necessary. . KEY RESPONSIBILITIES *… more
- Travelers Insurance Company (Hartford, CT)
- …Do?** + Architecture responsibility within a major segment of Technology Architecture in support of the Contact Center Modernization + Works with the ... you do and where you do it. **Job Category** Technology **Compensation Overview** The annual base salary range provided...you to: * Apply your broad Contact Center architecture experience by helping to support … more
- University of Miami (Medley, FL)
- …decision tree workflows. + Act as a liaison between the service line administration, contact center operations and Information Technology . + Participate in ... support to other team members, Operations or Information Technology to ensure quality delivery of designed workflow. +...testing new Epic release functionality as it pertains to contact center management or capacity management functions.… more
- Lilly (Indianapolis, IN)
- …Additional Skills/Preferences: + Experience in pharmaceutical or healthcare industry + Experience in contact center support + Vendor management experience + ... implement US customer support program processes and technology + Responsible for reviewing various Contact ...and technology + Responsible for reviewing various Contact Center metric reports to ensure proper… more
- Aspira Connect (Grapevine, TX)
- Position Purpose The Platform Manager within our Solutions division contact center is responsible for managing and optimizing the platforms used by our internal ... to service our customers. This role involves ensuring the technology meets the needs of our operations, supporting the...The ideal candidate will have a strong background in contact center technologies, excellent problem-solving skills, and… more
- The Hartford (Columbus, OH)
- …a standard engagement and delivery support model. + Create and maintain Contact Center data pipeline architecture, data flows and all associated data ... are looking for a candidate who is passionate about technology , platform management and can thrive in a fast-paced...jobs. Have oversight and influence of Contact Center platforms book of record data. Support EDS… more
- UCLA Health (Los Angeles, CA)
- …of communications technology and architecture for UCLA Health's Enterprise Contact Center , including the design, planning, assessment, and implementation of ... day-to-day support of the 24 x 7 contact center production environment. This is a...large network enterprise environment with PCCE and Unified Communications technology , and with hands on network design/ support … more
- Mass Markets (Wichita, KS)
- …ourselves as a trusted partner in the industry. We are looking for bilingual contact center representatives to support inbound and outbound customer service ... needs, and resolve customer issues + Utilize systems and technology to complete account management tasks + Recognize sales... support , inside sales, back-office, chat, or administrative support in a contact center … more
- Vanderbilt University Medical Center (Nashville, TN)
- …(PAS) - Associate Access Specialist role will operate within the Care Connections Contact Center . This role will provide service to patients and providers ... issues, solving routine problems, and raising proper concerns to supervisors and appropriate contact center personnel in a timely manner. * Takes responsibility… more
- Kyndryl (New York, NY)
- …focusing on IT Support Services, Service Desk modernization, and Contact Center modernization. + Develop and implement complex solutions, including ... Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day....IT Support Services, Service Desk modernization, and Contact Center modernization. + Deep technical expertise… more
- HomeSafe Alliance (Columbus, OH)
- …Advisor will be a member of the Employee Experience Team supporting the Customer Care Contact Center and will support the delivery of exceptional experiences ... **Title:** Contact Center Culture Advisor **_HomeSafe Alliance_**...the development of business requirements for the systems and technology that enable and support Employee Experience.… more
- Stanford University (Stanford, CA)
- …exceptional technical support and service delivery for our Cisco Unified Contact Center Enterprise (UCCE) systems. The ideal candidate will possess strong ... operation of UCCE systems. **Documentation:** Create and maintain detailed documentation of Contact Center configurations, support procedures, and incident… more
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