- Capgemini (New York, NY)
- …NC (Hybrid)** **Capgemini is seeking a candidate to d** **rive Contact Center Strategy & Transformation engagements:** + Conduct in-depth analysis of ... Contact Center Transformation Lead... Contact Center Transformation Lead Choosing Capgemini means...It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its… more
- Humana (Columbus, OH)
- …Qualifications** + UX Design certifications + Salesforce and/or other CRM technology + Contact Center , Omnichannel or Digital experience in a Sales environment ... Strategy Advancement team is searching for an Experience Strategy & Transformation Lead to enhance the Sales experience across all distribution channels… more
- NTT America Solutions, Inc. (CA)
- …& RESPONSIBILITIES + Leads development activities of GDC regional and functional transformation strategy to determine future organization structure, roles and ... at NTT DATA** The Senior Director of Global Data Center (GDC) Transformation is a senior leadership...and adoption. This role also serves as the central transformation point of contact for the GDC… more
- Capgemini (New York, NY)
- **Job Title: Datacenter Transformation Engagement Manager, ServiceNow** **Location:** Dallas, New York, Atlanta, Houston, NYC, San Francisco, Chicago (Hybrid) ... our Cloud and Infrastructure Services Project and Consulting organization the Transformation Engagement Manager is primarily responsible for leading the successful… more
- Sylvamo (Columbus, OH)
- …Manager - Transformation ** plays a critical role in leading Sylvamo's strategy and design of an organizational change management culture embedded across the ... Organizational Change Manager - Transformation United StatesReq #2028 Thursday, September 19, 2024...for internal organizational change management culture and an enterprise strategy for a change center of excellence… more
- Capgemini (Scottsdale, AZ)
- **Job Title: Transformation Engagement Manager, ServiceNow** **Location:** Dallas, New York, Atlanta, Houston, NYC, San Francisco **Travel:** 0-100% As a member of ... our Cloud and Infrastructure Services Project and Consulting organization the Transformation Engagement Manager is primarily responsible for leading the successful… more
- US Bank (Minneapolis, MN)
- …in areas with a high volume of applicants, such as customer service, contact center , and Financial Crimes investigations, remain open for approximately 5 ... Services team. This role will support development and implementation of an audit coverage strategy for AI, including Generative AI, as well as lead audits focused on… more
- ITG Brands (NC)
- …supplemented as necessary by the Company)_ + Engage to understand Group Finance Transformation strategy and the Finance Operating Model and develop and execute ... Director Financial Controls Transformation **Location** North Carolina **Role Type** Permanent **WHO...ITG Brands is committed to putting consumers at the center of what we do, while creating an innovative… more
- SMBC (New York, NY)
- …CCPA Privacy Policy at https://www.smbcmanubank.com/privacy/ccpa-disclosure . Persons with disabilities may contact our Customer Contact Center toll-free at ... to deliver an exciting concept of evolved banking. **Role Description** The Operations Transformation Group plays a pivotal role in our strategic transformation … more
- Regions Bank (Atlanta, GA)
- …it relates to transformation initiatives. + Serves as primary point of contact for TODD partners to coordinate risk related activities for transformation ... focused + Identifies and helps prioritize new initiatives to drive business strategy , mitigate potential risks and control gaps, financial return, and/or positive… more
- Space Dynamics Laboratory (Ogden, UT)
- …Dynamics Laboratory (SDL) C4ISR Systems Division is seeking a Lead Digital Transformation Engineer. The Digital Transformation Engineer will be embedded with ... weapon system in Air Force Material Command's Air Force Nuclear Weapons Center (AFNWC), providing technical leadership and expertise to all personnel, programs,… more
- Travelers Insurance Company (Hartford, CT)
- …and paving the way for best-in-class solutions. As a Senior Architect for Contact Center Technologies within the Enterprise Architecture organization, you will ... collaborate with senior Technology and Business leaders and apply your knowledge of Contact Center technologies to influence and innovate solutions that impact… more
- CARMAX (Richmond, VA)
- …Experience Center (CEC) Strategy ** - Works to ensure CarMax's contact center provides exceptional service to customers needing assistance via phone, text ... The Retail Strategy team is at the center of this transformation and is focused...experience as customers shop on our website, with our contact center , and in our stores. Our… more
- Cisco (San Jose, CA)
- …but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens. Who You'll Work With We are Cisco's ... Acceleration Center (AC), an organization that achieves enterprise-wide success by...that achieves enterprise-wide success by performing across Cisco's key transformation objectives, which are: * Drive recurring revenue *… more
- Palo Alto Networks (Santa Clara, CA)
- …and Marketing leadership. Marketing at Palo Alto Networks is going through a transformation and you will be front-and- center on the journey influencing its ... marketing personas / buyer groups, customer journey, etc. + Marketing strategy experience looking at marketing transformation , marketing effectiveness,… more
- Orlando Utilities Commission (Orlando, FL)
- …of progressive experience in a service environment such as customer service, contact center or technology support, business process improvement, training or ... - we're building a bright future of innovation and transformation for future generations. We seek a collaborative and...+ Drives continuous improvement to customer billing & collections, contact center , sales & sustainability for residential… more
- University of Utah (Salt Lake City, UT)
- …**Requisition Number** PRN15329N **Job Title** Program Assistant **Working Title** Strategy Intern **Job Grade** C **FLSA Code** Nonexempt **Patient Sensitive ... Range** $19.22 **Close Date** 11/16/2024 **Job Summary** Health Sciences Strategy is a collaborative and dynamic environment where team...the context of a large, highly complex academic medical center . * This job description is not designed to… more
- Capital One (Mclean, VA)
- Center 1 (19052), United States of America, McLean, Virginia Sr. Associate, Product Management - Fraud Servicing and Product Strategy **Product Management** ... technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent,… more
- City National Bank (Los Angeles, CA)
- …lines of business to carry out critical functions, including client/deposit servicing, contact center operations, payments processing, and trade and lending ... for our clients and businesses. **WHAT IS THE OPPORTUNITY?** Strategy & Transformation team plays an integral...accommodation for any part of the employment process. Please contact us via email (###@cnb.com) or leave a message… more
- Concentrix (IA)
- …you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and ... Manager, Strategy Other (https://jobs.concentrix.com/job-search/?category=Other) Location United States of America...design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the… more