- DXC Technology (Plano, TX)
- …Essential Job Functions: Oversees the day-to-day operations of the contact center operations Workforce Management team supporting multiple clients Leads ... related field preferred Nine or more years of workforce management experience in contact center operations environments Five or more years of leadership,… more
- PwC (Chicago, IL)
- …communication skills Familiarity with CCaaS platforms and CRM systems preferred Exposure to workforce management and contact - center analytics preferred ... Technology team, you will lead the execution of key deliverables for Contact Center Transformation, acting as a business analyst and team lead across discovery,… more
- Motion Recruitment Partners (West Des Moines, IA)
- Workforce Management Analyst/Call Center WEST DES MOINES, Iowa Hybrid Contract $46.53/hr - $52.43/hr Outstanding long-term contract opportunity! A well-known ... Financial Services Company is looking for a Workforce Management Analyst/Call Center in...analytical skills for building and interpreting forecasts using historical contact volume and handle time data.- Experience with work… more
- US Tech Solutions (Sunnyvale, CA)
- Job Description: The Contact Center Operations Program Manager is responsible for overseeing the strategy, execution, and continuous improvement of contact ... to contribute to continuous improvement of operations. Prior Experience in 1:1 contact center operations. Proven ability to manage projects. PMP certification/… more
- Citizens (Johnston, RI)
- Description The role of Wealth Management - Wealth Ops Specialist- Contact Center provides candidates with an introduction into the world of Investments ... Products via the delivery of world class customer service experience in our Contact Center . Candidates will be part of an integrated Investment Operations … more
- BP Americas, Inc. (Houston, TX)
- …such as safety, quality, delivery, cost, and employee development. Project Management : Lead and facilitate continuous improvement projects using Lean, Six Sigma, ... Identify and support automation projects. Regularly interact with operations management and/or customers. Engineering and Lean Competency: Develop and demonstrate… more
- Sunrise Senior Living (Mclean, VA)
- …and coaching ability to develop a high performing team. Expertise in call center operations, workforce management and service level optimization. Strong ... functions listed as follows: Essential Functions Strategic planning and workforce management : Forecast call volumes and manage...members and meet service level targets. Experience with call center management software and the ability to… more
- Oracle (Harrisburg, PA)
- …program level requirements. Technical Knowledge: Deep understanding of data center design, construction, and operational requirements. Project Management : ... Job Description As the Director of Data Center Construction you will be at the forefront...within budget, and to the highest quality standards. Schedule Management : Develop and maintain detailed project schedules, coordinating with… more
- Oracle (Olympia, WA)
- …requirements, with a focus on cutting-edge technologies and sustainability. Project Management : Proven expertise in managing large-scale data center construction ... or equivalent experience Minimum of 10 years of experience in construction project management , with a focus on data center or colocation infrastructure either… more
- Oracle (Hartford, CT)
- …requirements, with a focus on cutting-edge technologies and sustainability. Project Management : Proven expertise in managing data center construction projects, ... in El Paso, TX. Minimum of 6 years of experience in construction project management , with a focus on data center or colocation infrastructure, either for… more
- Oracle (Salem, OR)
- …best practices in workplace safety and continuous improvement of operational processes. Stakeholder Management : Serve as main point of contact for internal and ... templates, and processes for future sites. Qualifications: 10+ years of experience in data center operations, delivery, or project management with a focus on MEP… more
- FM (Norwood, MA)
- …research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share ... that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection. Work… more
- Oracle (Sacramento, CA)
- …to keep our technology stack up-to-date and future-proof. Additional responsibilities: Risk Management Vendor Management Data Center Operations KPI ... to meet the growing demand for OCI. Why Oracle - Central PMO for Data Center Infrastructure Delivery Engineering Team Join Oracle and be at the forefront of cloud… more
- Oracle (Des Moines, IA)
- …The Physical Security Operations team serves as the primary point of contact for all stakeholders, ensuring that physical security requirements and expectations are ... to join our team supporting both company-owned and third-party data center locations operated by co-location service providers. The Regional Manager, Security… more
- Vanderbilt University Medical Center (Nashville, TN)
- …VUMC Transplant Center and the Monroe Carell department of Performance Management and Improvement. Manages all data related to pediatric transplant and enters ... Discover Vanderbilt University Medical Center : Located in Nashville, Tennessee, and operating...details. Is proficient in the advanced features of project management tools. Process Improvement (Advanced): Identifies, analyzes and improves… more
- Koniag Government Services (Arlington, VA)
- …Services, LLC, a Koniag Government Services company, is seeking a Visitor Welcome Center (VWC) Supervisor with a Secret Clearance to support KPS and our government ... may include, but are not limited to: Oversee and manage the DARPA Visitor Welcome Center and DARPA Conference Center contractor team. Serve as the initial entry… more
- Trinity Health (Hartford, CT)
- …our communities. Position Purpose: Is responsible for being the first point of contact for incidents or crisis management support. This includes monitoring, ... and systems in support of regional security operations. The Security Operations Center Associate will play a critical role in enabling the organization to… more
- Trinity Health (Rensselaer, NY)
- …Description: If you are looking for a supervisor position in a patient access center , full time, this could be your opportunity. Here at St. Peter's Health ... the absence of the Manager. Is the point of contact for hospital staff in the absence of the...in the absence of the Manager. H. PLANNING: Time management is essential on a daily basis to insure… more
- ASM Research, An Accenture Federal Services Company (Little Rock, AR)
- …table reports Prior experience using Alvaria (formerly Aspect) or similar system for workforce management software for contract volume forecasting, time off ... Collects metrics on the workforce and workload. Analyzes data to determine trends...service level variations by working with client and operations management to match staff to demand and/or reallocate task/work/call… more
- Vanderbilt University Medical Center (Nashville, TN)
- Discover Vanderbilt University Medical Center : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC ... Maintenance, Employee Time Recording, Faxing and Electronic Mailing, Inventory Management , Mail Sorting and Distribution, Meeting Coordination and Scheduling,… more
