• Senior Manager Contact Center

    CVS Health (Buffalo Grove, IL)
    …personal, convenient and affordable. **Position Summary** CVS Health is recruiting for a Senior Manager of Contact Center Technologies Support to lead the ... colleagues and multiple off-shore and near-shore contractors. The Senior Manager of Contact Center Technologies...impact by:** + Monitoring and supporting contact center technologies such as recording, reporting, workforce more
    CVS Health (11/13/24)
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  • Workforce Support Center

    V2X (Springfield, VA)
    …contract award. Responsibilities The Contractor shall provide a fully qualified and experienced Workforce Support Center Manager (WSCM) for this contract. ... The WSCM shall serve as the Government's first point of contact for all workforce support services requirements.he WSCM shall serve as the Government's first… more
    V2X (09/17/24)
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  • Manager , Claims Contact

    USAA (Phoenix, AZ)
    …makes us so special! **The Opportunity** **What you'll do:** We are seeking several dedicated Manager Claims Contact Center - Auto Claims. We offer a ... Relocation assistance is not available for this position. Manages a team of Claims Contact Center representatives who serve as the initial point of contact more
    USAA (11/26/24)
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  • Sr Manager Contact Center

    BECU (WA)
    …regarding BECU Benefits can be found here . **IMPACT YOU'LL MAKE** : The Sr. Manager , Contact Center Specialty Channels, is responsible for setting a clear ... vision and fostering collaborative partnerships across the Contact Center , with leaders in other departments, and with our remote service vendors, all with a… more
    BECU (11/16/24)
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  • Sr Manager , Contact Center

    American Airlines (Dallas, TX)
    …**Why you'll love this job** * This team member is a part of the Contact Center Planning, Analysis & Operations team within the Customer Experience and ... workload balancing and scalability. * Optimize planning functions for over 6,000 global contact center travel professionals in relation to shift bids, holiday… more
    American Airlines (11/22/24)
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  • Practice Manager - Manchester Care…

    Central Maine Medical Center (Lewiston, ME)
    …community and for each other every day. Central Maine Healthcare is looking for a Practice Manager to join the Manchester, ME Care Center team! This is a Full ... Haves; + Greet people with a smile, friendly eye contact and say hello + Take people where they...approach. + Works with other key individuals, including the Manager Provider in identifying, developing, implementing and monitoring initiatives… more
    Central Maine Medical Center (11/14/24)
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  • Manager , Bank Sales and Service…

    USAA (San Antonio, TX)
    …**The Opportunity** **The Opportunity** As a dedicated Manager of Bank Sales and Service Contact Center you will be leading a team of contact center ... upheld. Responsible for the day-to-day operations and performance of a Bank Sales and Service Contact Center team within a fast-paced contact center more
    USAA (11/26/24)
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  • IT Manager (Voice and Contact

    AutoZone, Inc. (Memphis, TN)
    …solutions, Contact Center Technologies - Webex Contact Center Enterprise, Verint Platform (AQM, Workforce Management, Speech Analytics), MS Teams ... development, implementation, and support of AutoZone's existing and new voice and contact center solutions, specifically WebexCCE, Webex Calling, Cisco VOIP… more
    AutoZone, Inc. (11/26/24)
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  • Project Manager Sr, Contact

    Elevance Health (Woburn, MA)
    Carelon's Contact Center Strategy Organization is seeking a Project Manager Sr. Reporting directly to the VP of Strategic Initiatives, this role will manage ... In addition to all the responsibilities of a project manager , this position coaches and mentors project team members...automation, chatbot installations, AI powered knowledge management, and other contact center technology - in an operational… more
    Elevance Health (11/20/24)
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  • Contact Center Operations Program…

    US Tech Solutions (Sunnyvale, CA)
    **Job Description:** + The Contact Center Operations Program Manager is responsible for overseeing the strategy, execution, and continuous improvement of ... contact center operations. This role requires a...contact center operations. This role requires a blend of project...providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions,… more
    US Tech Solutions (11/01/24)
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  • Clinical Contact Center Triage…

    Veterans Affairs, Veterans Health Administration (Madison, WI)
    …and leadership for all local, VISN 12 and National initiatives that involve Clinical Contact Center (CCC) Triage ensuring VISN 12 CCC Triage remains a leader ... and creating innovative process improvement initiatives. The Assistant Nurse Manager (ANM) is a Registered Nurse who is directly...in the nation for Clinical Contact Center services and quality Veteran Care.… more
    Veterans Affairs, Veterans Health Administration (11/26/24)
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  • Manager Clinic Operations - Cancer…

    Vanderbilt University Medical Center (Nashville, TN)
    **Discover Vanderbilt University Medical Center :** Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... and research. **Organization:** VICC Regional **Job Summary:** JOB SUMMARY The Manager Clinic Operations is a leadership role with comprehensive operational… more
    Vanderbilt University Medical Center (11/22/24)
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  • Grants, Statistical Development, and Compliance…

    Commonwealth of Pennsylvania (PA)
    …Statistical Development, and Compliance Manager ( Workforce Development Supervisor) Print (https://www.governmentjobs.com/careers/pabureau/jobs/newprint/4724692) ... Apply  Grants, Statistical Development, and Compliance Manager ( Workforce Development Supervisor) Salary $66,250.00 -...651 Boas Street City Harrisburg, Pennsylvania Zip Code 17120 Contact Name Moureen Gunyanyi Contact Email ###@pa.gov… more
    Commonwealth of Pennsylvania (11/25/24)
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  • Contact Center Analyst

    CalSTRS (Sacramento, CA)
    …and timely information to make critical life-impacting decisions. Under the supervision of the Contact Center Team Manager , the Contact Center ... Job Posting: Contact Center Analyst State Teachers' Retirement...interested in becoming part of a diverse and inclusive workforce where talent, expertise and wellness are valued, we… more
    CalSTRS (11/26/24)
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  • Associate Director, IT/Cloud Consulting, Amazon…

    Kyndryl (Boulder, CO)
    …a IT Support Services Consultant and/or Service Desk modernization Consultant including Contact Center modernization, you will develop solutions that solve ... clients and business teams to develop scalable and robust contact center systems that enhance customer experience...center solutions + Building web/mobile apps to improve agent/ manager performance Your Future at Kyndryl As an IT/Cloud… more
    Kyndryl (11/15/24)
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  • Workforce Readiness Manager

    Boys & Girls Clubs of Hartford (Hartford, CT)
    Workforce Readiness Manager Hartford, CT (http://maps.google.com/maps?q=170+Sigourney+St+Hartford+CT+USA+06105) * Asylum Hill Apply Job Type Full-time ... oversee special programs and/or events (ie College & Career Center , UPS Road Code, etc) and/or participate in the...Workforce Readiness program. Relationships . Internal: Maintain close contact with the Club Director as well as colleagues,… more
    Boys & Girls Clubs of Hartford (10/11/24)
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  • Small Business Case Manager - Office…

    City and County of San Francisco (San Francisco, CA)
    …other protected category under the law. About the Office of Economic and Workforce Development (OEWD) The Office of Economic and Workforce Development advances ... for all San Franciscans. By providing one point of contact for a variety of essential City programs and...is a Division of the Office of Economic and Workforce Development (OEWD). Directed by the Small Business Commission,… more
    City and County of San Francisco (11/15/24)
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  • Call Center Contact Tracing…

    Mass Markets (Mesilla, NM)
    …as a trusted partner in the industry. We are looking for experienced call center contact tracing supervisors to support commercial and public sector clients. ... to report to work at one of our physical contact center locations. To be considered for...A Customer Service Supervisor works closely with the Operations Manager , ensuring the overall adherence to corporate policies and… more
    Mass Markets (10/29/24)
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  • Experienced Contact Center

    Mass Markets (Wichita, KS)
    …/ year - POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Contact Center Supervisors are responsible for the day-to-day activity and development ... reports. You will also work closely with the Operations Manager , ensuring the overall adherence to corporate policies and...a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers… more
    Mass Markets (10/16/24)
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  • Contact Center Call Routing Engineer

    CVS Health (Scottsdale, AZ)
    …health care more personal, convenient and affordable. **Position Summary:** CVS is recruiting for a Contact Center Call Routing engineer to be part of a team of ... exceptionally talented engineers accountable for CVS's dynamic contact center environment consisting of Avaya, Cisco, and Five9 technologies. This individual… more
    CVS Health (11/24/24)
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