- JPMorgan Chase (New York, NY)
- …such as Figma, Voiceflow, Lucid Chart, Nuance Mix, or similar conversation design software + Experience creating conversational experiences in the realm of ... that blend business needs and user insights. As an Conversational Designer Vice President for our virtual... design leader who combines deep expertise in conversation design with a strong understanding of… more
- JPMorgan Chase (New York, NY)
- …insights. As a Conversation Design Lead on the Chase Voice (IVR) and Chat Conversation Design team, you will play a critical role in promoting AI ... design of our virtual assistant for both text ( chat ) and voice (IVR) interactions, which will serve as...Lucid Chart, Nuance Mix, or similar conversation design software. + Experience creating conversational experiences… more
- General Motors (Warren, MI)
- …understanding of Generative AI for Conversational Experiences, foundational elements of Conversation Design , and LLMs. + Demonstrated expertise in how to ... AI-based conversational and multimodal experiences, advocating usability and user-centered design principles. + Develop and promote conversation design … more
- Public Storage (Plano, TX)
- …and future-state customer journeys that leverage autonomous AI agents across voice and chat channels ** Conversation Design & Prompt Engineering:** Design ... and conversational ethics **Technical Competencies** + Generative AI prompt design and optimization techniques + Conversation flow diagramming and user… more
- Nordstrom (Seattle, WA)
- …touchpoints. We are seeking an experienced Principal Engineer to lead the design and implementation of cutting-edge Conversational Analytics solutions that will ... key technical leadership role revolutionizing how Nordstrom unlocks insights from conversational data! We are building cutting-edge conversational analytics… more
- General Motors (Warren, MI)
- …+ Advanced understanding of Conversational AI Technologies, foundational elements of Conversation Design and LLMs. + Proven demonstration of excellence in ... to craft compelling audio experiences for all GM brands. + Promote conversation design best practice standards, reusable interactional patterns, and processes.… more
- Capgemini (Atlanta, GA)
- … bots for various channels (web, voice, etc.) projects. + Experience in user-centric conversation experiences involving chat , text, or voice. + Experience in Tel ... **About the job you're considering** Capgemini is hiring Conversational AI Developer for fulltime position in Atlanta,...role and requires local or relocation. **Your role** + Design , develop, and maintain Interactive Voice Response (IVR) systems… more
- Google (Los Angeles, CA)
- …into long-term, retained engagement. You will blend product growth, AI behavior design , and conversational UX to tackle the critical "understanding gap," ... Strategy: Own the vision and strategy for the Intelligent Reply layer, designing conversational frameworks that onboard, educate, and retain new and marginal users +… more
- Zoom (Alpharetta, GA)
- …Zoom Virtual Agents. Leveraging LLMs and agentic frameworks to build highly automated conversational voice and chat agents for strategic customers. About the ... improvement using advanced LLMs and data science. Responsibilities + Leading multi-step conversational workflow design using agentic frameworks to enable LLM… more
- Leidos (Baltimore, MD)
- …service center. The successful candidate will have fluency in AWS Connect design and development principles and work with stakeholders to develop enterprise business ... and take your place in our Leidos Family!!_** + Design , develop and implement AWS Connect processes to include...with IVR, Automatic Call Distribution (ACD), Skill-Based Routing, Live Chat + Experience with process flow documentation creation. +… more