- New York State Civil Service (Albany, NY)
- NY HELP No Agency Empire State Development, NYS Title Helpdesk Services Specialist Occupational Category Other Professional Careers Salary Grade NS Bargaining Unit ... of prioritizing assignments. WORK PERFORMED:* Assisting all staff via phone, email, and Helpdesk ticketing solution in a courteous and efficient manner. * Maintain … more
- New York State Civil Service (New York, NY)
- NY HELP No Agency Empire State Development, NYS Title Helpdesk Services Specialist Occupational Category Other Professional Careers Salary Grade NS Bargaining Unit ... of prioritizing assignments.WORK PERFORMED:. Assisting all staff via phone, email, and Helpdesk ticketing solution in a courteous and efficient manner.. Maintain … more
- Two95 International Inc. (Cherry Hill, NJ)
- Title: Helpdesk Level 2 support Work Location : Cherry Hill, NJ...if you can forward this posting to them with a copy to us. We look forward to hearing from you ... + Document and track all support requests in a helpdesk ticketing system. + Escalate complex issues to higher-level...required. Experience: + 2+ years experience working in a helpdesk or technical support role. + Tier 2 experience… more
- Stony Brook University (Stony Brook, NY)
- …requirements (training materials, config workbooks, stakeholder approvals). + Address helpdesk tickets, service requests (SRs), enhancement requests, and other ... materials, config workbooks, stakeholder approvals). + Manage and distribute helpdesk tickets, service requests (SRs), enhancement requests, and other system… more
- MyFlorida (Tallahassee, FL)
- …Total Compensation Estimator Tool (https://compcalculator.myflorida.com/) Working Title: Entry Level Helpdesk Agent Department of Children and Families This position ... character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required...character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required… more
- City of New York (New York, NY)
- …on the promotional exam #4524 or open-competitive exam #4035 may apply. Please include a copy of your Notice of Results or indicate if you are already permanent in ... IT services by developing and maintaining comprehensive operating procedures across Helpdesk and Application units. This role is responsible for supporting the… more
- MyFlorida (Tallahassee, FL)
- …Minimum Requirements: + Four (4) years of professional experience in an IT Helpdesk /Desktop Support role; and + Completion of a one-year program of study from ... each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida… more
- Three Saints Bay (Denver, CO)
- …creating, updating, and maintaining technical Standard Operating Procedures (SOP's) related to the helpdesk function. + Print a physical copy of all updated ... alarm accounts to maintain an accurate physical file as redundancy in the event of a software failure. + Maintain file cabinets associated with the alarm accounts as redundancy in the event of a software failure. Assist with certain aspects of the SWA… more
- COCC (Bend, OR)
- …for later review, click on the Bookmark link. If you would like to print a copy of this position for your records, click on the Print Preview link. Bookmark this ... + Providing exceptional customer service by addressing technical needs, maintaining helpdesk support, and building systems for consistent service delivery. +… more
- Greece Central School District (North Greece, NY)
- …(B), and (C). *Applicants qualifying under sections (B) or (C) must submit a copy of their transcript or certificate at time of application. SPECIAL REQUIREMENTS: If ... in a way that is friendly and easy to understand; Participated in the helpdesk schedule rotation; Arriving in a timely manner when an issue requires onsite support… more