- UNUM (Atlanta, GA)
- …contributing feedback and suggestions for process improvements. + Creates and assesses incident /problem reports to support governance, management , and ... excited about what's next. Join us. **General Summary:** The Critical /Major Incident Manager II leads and coordinates...+ ITIL certified with proven expertise in ITIL processes ( incident , problem, change, and release management ). +… more
- CGI Technologies and Solutions, Inc. (Washington, DC)
- …CLEARANCE IS REQUIRED CGI Federal is currently looking for Sr. Critical Incident Coordinator with active TS/SCI clearance to support a large project for ... ** Critical Incident Coordinator (Sr.) - TS/SCI...Business Administration, or a related field. Proven experience in incident management , crisis management , or… more
- Fairview Health Services (Minneapolis, MN)
- **Overview** Interested in joining Fairview? Fairview is looking for a Critical Incident Manager to join our IT department! This role responds to critical ... business, repairing problems, and raising concerns to second level support or management . Through time, this role...and resolve in a timely manner + Initiate the incident management process, engaging technical and leadership… more
- Nightwing (Sterling, VA)
- …with the restoration of services. Nightwing is seeking a Cyber Incident Management Analyst to support this critical customer mission. Responsibilities:- ... Government customer to provide support for onsite incident response to civilian Government agencies and critical...and provide guidance to others on incident management prioritization, triage and report writing in support… more
- Northwell Health (Westbury, NY)
- …technical teams during critical , high-impact incidents. Experience developing and improving incident management processes. * Problem Management & RCA ... Number** 143542 Job Description This role requires a blend of reactive incident management skills and proactive problem-solving abilities, strong leadership, and… more
- MyFlorida (Fort Myers, FL)
- INCIDENT MANAGEMENT LEAD - 67032458 Date:...that incidents are closed. + Ensures that an associated critical incident is submitted by the provider ... . Requisition No: 843705 Agency: Agency for Persons with Disabilities Working Title: INCIDENT MANAGEMENT LEAD - 67032458 Pay Plan: Career Service Position… more
- NatWest Markets (Stamford, CT)
- … management activities across NWM and take responsibility for effective functioning of Incident Management processes across all support areas + Provide ... US Business Resilience and Incident Management Associate Stamford,United States Permanent...quickly as possible when an interruption takes place + Support day to day prioritization of operational performance and… more
- AAA Northern California, Nevada & Utah (Phoenix, AZ)
- …or a related field, or equivalent work experience. + 6 years of experience in an IT support or incident management role. + Experience with incident ... innovative spirit of our Team Members. SUMMARY The IT Incident Management Administrator is responsible for managing...and adherence to established processes. You will play a critical role in minimizing business disruption and maintaining the… more
- Amazon (Seattle, WA)
- …are sometimes technically challenging in collaboration with Engineering Teams. * Provide critical incident response/ management (including leading calls with ... team interacts with leading companies and believes that world-class support is critical to customer success. AWS...and improvements to the overall customer experience. ABOUT YOU Incident Management Engineers have a broad skill… more
- Mizuho Corporate Bank (New York, NY)
- Join the Mizuho team in Cyber Defense, Monitoring & Incident Management ! Major Duties & Responsibilities: In this role you will report to the Head of Cyber ... LLC (MAS). You will be responsible for managing the broader Monitoring & Incident Management activities and their various responsibilities. You will work closely… more
- CACI International (Chantilly, VA)
- …of process and procedures working with stakeholders to identify improvements. As the Incident Management Process Analyst, you get to: * Directs the planning, ... Information Technology Service Management (ITSM) Incident Process Analyst Job...tools, and techniques to report the status of the incident process as needed * Support Governance… more
- TekSynap (Washington, DC)
- …candidate will have a strong background in IT support , incident management , and coordinating teams to respond to critical issues. This role willbe ... ** Incident Response** + Lead the response to critical IT incidents, ensuring that normal service is restored...a related field + 5+ years of relevant IT support or incident management experience.… more
- CACI International (Arlington, VA)
- …within ServiceNow with a solid understanding of how tools should be used to support incident /problem management process activities + Working knowledge of ... and guidance to IT support teams on incident and problem management processes and best...continuous growth.** Together, we will advance our nation's most critical missions, build on our lengthy track record of… more
- Amazon (Irvine, CA)
- … response program for Amazon's worldwide retail websites. As we reimagine incident management and response for Amazon's rapidly evolving retail operations, ... initiatives, you'll be deeply involved in the technical aspects of our incident management capabilities, contributing significantly to the stability and… more
- Comcast (Centennial, CO)
- …24x7. + Ensure all key resources are engaged and focused on remediation + Follow our incident management framework in a consistent manner + Work with a team of ... customer's unique business requirements. It also scales fluidly to support the growth of our customers' businesses. Customers include...aging of repair items, as well as define other incident management - and problem management -related… more
- Node.Digital (Arlington, VA)
- …is supporting a US Government customer to provide support for onsite incident response to civilian Government agencies and critical asset owners who ... the restoration of services. Node is seeking a Cyber Incident Manager to support this critical...- 5+ years of directly relevant experience in cyber incident management or cybersecurity operations - Knowledge… more
- Capgemini (Atlanta, GA)
- …future incident response procedures. Continuously assess and refine major incident management processes to optimize efficiency and effectiveness **Required ... the incident , including on-call teams, subject matter experts, and vendor support . **Communication management :** Provide clear and timely updates to key… more
- Citigroup (Irving, TX)
- …Center (SOC) Incident Response Team seeks a highly skilled and experienced incident response practitioner to support critical efforts aimed at protecting ... experience. Our operations teams manage risk, resources, and program management . We focus on enterprise resiliency and business continuity....subject matter expert and as an ambassador for the incident response team. You will be assigned to Citi's… more
- ARSIEM (Arlington, VA)
- …is looking for an Incident Manager 3 to support on-site incident response to civilian Government agencies and critical asset owners who experience ... support during assigned shifts (M-F Day Shift) Minimum Qualifications + BS Incident Management , Operations Management , Cybersecurity or related degree. +… more
- Google (Austin, TX)
- …environment that's redefining the status quo in the Internet industry. On GFiber's Incident Management Team, our NOC engineers resolve outages efficiently with ... escalation paths, compliance with on-call duties, vendor rolodex, augmentation of existing support models from vendors, and post mortem management ). + Operate… more
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