- Autodesk (San Francisco, CA)
- …Lead and own all post-sales activitiesin order tocreate recognizable business value for Autodesk's top customers Collaborate and execute on the Customer Success Plan ... (CSP) to ensure broad adoption of Autodesk solutions Build deep, positive relationships with customer leads as well as their teams, and work with the Autodesk account team tomaintainhigh levelsof customer satisfaction Identify opportunities for growth and… more
- UnitedHealth Group (Durham, NC)
- …advance care planning for the clinical team. The CA reports to the Clinical Services Manager ( CSM ). The CA partners with both the CSM and or Director of Clinical ... mentor/teach team members as appropriate under the direction of CSM In partnership with CSM , ensure effective...the direction of CSM In partnership with CSM , ensure effective on-boarding of new clinicians and ongoing… more
- Apple (Austin, TX)
- …our AppleCare organization to ensure our customers have a best-in-class experience. The CSM focuses on B2B, Fortune 1000 customers and helps the customer understand ... and use all entitled features and services. The CSM focuses on helping to build long lasting customer...Services. By focusing on customer satisfaction and retention, the CSM helps grow the business. Description The CSM… more
- Charles Schwab (Paradise Valley, AZ)
- …on a full-time basis without employer sponsorship. As a Client Service Manager ( CSM ), within Charles Schwab Trust Bank, you will form lasting relationships with ... Registered Investment Advisors, or Third Party Administrators. As a CSM , you will provide extraordinary service and solutions to...this role is for you. The Client Service Manager ( CSM ) supports a specific group of premier client relationships… more
- Oracle (Boston, MA)
- …of the customer with using Oracle Health solutions and services. The CSM seeks and identifies opportunities for ongoing improvement and simplification in business ... all of these factors based on business needs. The CSM will be measured on the following Strong Success...expansion and up sell opportunities. Provide input into the CSM methodology and direction. Act as mentor to newer… more
- EPAM Systems (San Jose, CA)
- …added advantage if certified application developer and experienced in CSM , NowAssist, and AgenticAI implementations. Req# 891087844 Responsibilities Design, develop, ... gather requirements and translate them into technical solutions. Support CSM (Customer Service Management) implementations with configuration, customization, and… more
- ServiceNow, Inc. (Atlanta, GA)
- …if not already certified. At least one Certified Implementation Specialist (CIS) certification in CSM , FSM, or SOM - required within the first 6-12 months of hire, ... Preferred ServiceNow certifications: CSA (required or within 60 days), CIS- CSM , CIS-FSM, CIS-Sales, App Developer. Salesforce certifications (Admin, Service/Sales… more
- The Hartford (Charlotte, NC)
- …or Policy Center Property & Casualty insurance industry experience. Certified Scrum Master ( CSM ) or Advanced Certified Scrum Master (A- CSM ) required. SAFe Scrum ... Master (SSM) or other scaled agile certifications (eg, SAFe Agilist, LeSS) Candidate must be authorized to work in the US without company sponsorship. The company will not support the STEM OPT I-983 Training Plan endorsement for this position. Compensation The… more
- Steampunk (Mclean, VA)
- …of experience serving as the Product Owner or Scrum Master Must have CSM and SAFe certifications Bachelor's degree in Business Administration, Computer Science, MIS ... of experience serving as the Product Owner or Scrum Master Must have CSM and SAFe certifications Bachelor's degree in Business Administration, Computer Science, MIS… more
- PagerDuty (Austin, TX)
- …such as Salesforce, Gainsight, Gong, Tableau to manage the effectiveness of CSM plays, activities & renewals. Basic Qualifications Ability to communicate and ... impact and effectiveness. Understand and can apply Customer Journey frameworks to CSM tasks and responsibilities. Minimum of 10 years experience with a combination… more
- Insight Global (Newtown Square, PA)
- …governance, compliance, and security standards in healthcare. Preferred Skills PMP, CSM , or SAFe certification. Knowledge of cloud platforms (Azure preferred). ... degree in Computer Science, Information Systems, or related field . PMP, CSM , or SAFe certification. Knowledge of cloud platforms (Azure preferred). Understanding of… more
- CGI Technologies and Solutions, Inc. (Philadelphia, PA)
- …"meet-and- greets," set-up training sessions, conduct office tours, etc. Assist CSM in maintaining and cataloging electronic records of passport acceptance ... organizations, USPS, Lockbox, and other Government Agencies under the direction of the CSM . Identify and take initiative to report trends or patterns in the volume… more
- Zscaler (San Jose, CA)
- …business needs into technical implementations Leveraging expertise across ITSM, ITOM, CMDB, CSM , and HRSD modules to configure, customize, and develop new modules ... Comprehensive understanding of ITIL processes and ServiceNow modules including ITOM, CMDB, CSM , and HRSD Ability to effectively collaborate with technical teams and… more
- Proofpoint (Jersey City, NJ)
- …owner for our Customer Success Platform (Totango), partnering closely with CSM /TAM/Renewals leadership and operational partners to design workflows, automate core ... Enablement Design and run scalable enablement programs to drive adoption across CSM , TAM (primary priority) and Renewals (secondary) Train customer-facing teams on… more
- LiveRamp (San Francisco, CA)
- …customer & potential other customers **Preferred Skills:** + Enterprise B2B SAAS CSM experience, with specific emphasis on Data analytics, Cloud, Collaboration or ... Identity, or Media Planning Experience + Minimum of 5yrs + as CSM /Account Director, or customer facing role + History of growth in seniority of roles or size of… more
- Commvault (Tallahassee, FL)
- …opportunities for these transactions. + Coordinate renewal activity with assigned CSM and develop strong working relationships based on geographic alignment. ... personal targets. + Act as an exceptional team player with respect to CSM /AE alignment, while also capable of closing deals independently. **KPIs** + Gross Renewal… more
- Zscaler (Sacramento, CA)
- …needs into technical implementations + Leveraging expertise across ITSM, ITOM, CMDB, CSM , and HRSD modules to configure, customize, and develop new modules + ... Comprehensive understanding of ITIL processes and ServiceNow modules including ITOM, CMDB, CSM , and HRSD + Ability to effectively collaborate with technical teams… more
- LiveRamp (New York, NY)
- …customer & potential other customers **Preferred Skills:** + Enterprise B2B SAAS CSM experience, with specific emphasis on Data analytics, Cloud, Collaboration or ... Identity + Minimum of 5 yrs as CSM /Account Director, or 8+ years customer facing with 2 in CS + History of growth in seniority of roles or size of accounts preferred… more
- Merck & Co. (Rahway, NJ)
- …management certification (eg, Pragmatic Institute) and/or Agile certifications (CSPO, CSM ) preferred. Experience working with SaaS/COTS vendors and procurement ... processes. Previous experience in Life sciences and Pharma industry or Clinical operations domainRequired Skills: Asset Management, Benefits Management, Biopharmaceutical Industry, Business Case Development, Clinical Trials, Communication, Computer Science,… more
- Formation Bio (New York, NY)
- …business, or certification in Smartsheet or Project management (eg, PMP, CAPM, CSM , Lean Six Sigma). Proven ability to integrate cross-functional inputs into ... actionable, business-driven plans. Strong stakeholder management and influencing skills in a matrixed organization. Proficiency with Smartsheet (certification or willingness to obtain) and advanced Excel/Google Sheets modeling. Experience in Inflammation &… more
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