- SAP (New York, NY)
- …customer success the organization. This office will drive alignment with Customer Success Manager ( CSM ) roles by empowering them with training, resources, and ... that wants you to grow and succeed. **Global Finance & Quote-to-Cash Consumption Office CSM ** **PURPOSE AND OBJECTIVES** The role of the CFO continues to expand as… more
- Astellas Pharma (Dallas, TX)
- …on Astellas, please visit our website at www.astellas.com. **Purpose:** A Clinical Site Manager ( CSM ) serves as the primary contact point between the Sponsor ... **Clinical Site Manager - TX** Do you want to be part of...and the Investigational Site. A CSM is assigned to trial sites to ensure inspection readiness through… more
- Textron (Wichita, KS)
- …day one\. Your success is our success\. **Description** **JOB SUMMARY:** The Customer Service Manager \( CSM \) serves as main point of contact with the Customer, ... **Customer Service Manager ** Textron Aviation has been inspiring the journey...point of contact for less tenured Custromer Service Managers \( CSMs \)\. Works with the Service Center Team to maintain… more
- ConvaTec (Lexington, MA)
- …SOPs. **Key Responsibilities:** + Working closely with Clinical Study Managers ( CSMs ) and Clinical Research Associates (CRAs), manage all operational aspects from ... execution of the Clinical Portfolio. + Working closely with CSMs , manage invoice and budget tracking for individual studies...analytics as this service would be managed by Convatec's Manager , Data Management & Analytics. + Monitor and assess… more
- Miovision (CO)
- …their success. Position Summary: Miovision is looking for an experienced ITS Customer Success Manager ( CSM ) to join our team. Specifically, we're looking to fill ... to meet our customer's needs with every interaction. Our CSMs empower our entire support organization to proactively manage...to work for, this opportunity is for you. The CSM team loves being at the forefront of new… more
- American Airlines (New York, NY)
- …you'll love this job** + American is looking for a goal-oriented Customer Service Manager ( CSM ) who wants to elevate their experience, knowledge, and network ... you want to be in the American organization. + CSMs must ensure a safe, high performing operation by...to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled… more
- RELX INC (Trenton, NJ)
- …setting where your ideas and creativity are valued? About the RoleThe Customer Success Manager I ( CSM ) is the primary post-sales contact for assigned customers ... Customer Success Manager I, Clinical Solutions Do you have experience...Elsevier's Clinical Solutions portfolio. As a trusted partner, the CSM leads post-implementation engagement and supports customers in achieving… more
- Validity (Broomfield, CO)
- …advisor? Validity is looking for a highly skilled and proactive Senior Customer Success Manager (Sr. CSM ) to manage our most complex client base and accelerate ... is a chance to step into a leadership-focused, Sr. CSM role, directly influencing our product and mentoring the...the knowledge center for the team. + Mentor newer CSMs , providing guidance, technical feedback, and sharing best practices… more
- Airtable (Austin, TX)
- …their organization and drive outcomes-no code needed. As a Scaled Customer Success Manager , you will work with a wide range of innovative and impressive customers ... begins with the meticulously designed onboarding process. Our Scaled CSMs will lay the foundation for a healthy customer...nurture our scaled accounts. Prior to renewal, the Scaled CSM will run an Executive Business Review, collecting and… more
- General Motors (Austin, TX)
- …GM Envolve is actively seeking passionate and proactive Customer Success Managers ( CSMs ) to support the post-sales journey for our fleet and commercial clients. ... As a CSM , you will serve as the primary advocate for...assigned Region. **Why GM Envolve?** As a Customer Success Manager , you will be a vital partner to both… more
- Lucid Software (Salt Lake City, UT)
- …success through the adoption of Lucid's products. As a Sr. Cloud Customer Success Manager ( CSM ) you will go beyond traditional customer success management - ... expertise in cloud platforms and integrations. You'll partner closely with other CSMs , managing the portion of their books of business that includes customers… more
- DoorDash (New York, NY)
- …balanced workload distribution and appropriate resourcing across the Global CSM teams. + Cross-Functional Collaboration. Partner with Product, Sales, Marketing, ... + Product Advocacy. Maintain deep product knowledge to ensure CSMs can guide customers to the most relevant features...hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the… more
- PagerDuty (Harrisburg, PA)
- …rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and programs at scale. Retention and ... and improve processes. + Use adoption metrics to help CSMs understand where there is risk in their accounts...Salesforce, Gainsight, Gong, Tableau to manage the effectiveness of CSM plays, activities & renewals. **Basic Qualifications** + Ability… more
- Lucid Software (Lincoln, NE)
- …opportunities. AEs will also work hand-in-hand with Customer Success Managers ( CSMs ) to ensure renewals, drive expansion, and continual customer engagement. ... **Requirements:** + 4+ years of sales experience (as an Account Executive, Account Manager , or similar role), preferably in SaaS/software + 2+ years of experience… more