- Stanford Health Care (Newark, CA)
- …of America) **This is a Stanford Health Care job.** **A Brief Overview** The Assistant Contact Center Manager (ACCM) acts as primary liaison between clients ... Care **What you will do** + Collaborates and assists Contact Center Manager to oversee...accurate records and documentation related to contact center activities, including call logs, customer interactions… more
- Rush University Medical Center (Chicago, IL)
- …at our Rush benefits page . **Summary:** The RMG Access Center Manager will operationalize the access, growth, and customer service strategy for patients ... and families, utilizing a centralized contact center approach. This role oversees the... service while achieving key performance metrics. The Access Center Manager will exemplify the Rush mission,… more
- The Hartford (Columbus, OH)
- …our team as we help shape the future. The Hartford's Enterprise Contact Center Platforms team is seeking a Manager , Data Engineering. This is a technical ... Manager Data Engineering - GE07AE We're determined to make...include, but not limited to: + Act as the Contact Center data lead technical resource and "go-to… more
- USAA (Phoenix, AZ)
- …makes us so special! **The Opportunity** **What you'll do:** We are seeking several dedicated Manager Claims Contact Center - Auto Claims. We offer a ... of experience in lieu of a degree). + 6 years of progressive customer service, contact center , operational, military, or leadership experience. + 2 years… more
- Wells Fargo (Dallas, TX)
- **About this role:** Wells Fargo is seeking a Contact Center Sales Associate Manager (SAFE) to support the Consumer Direct Team in Consumer Lending as a part ... of Home Lending. This role will supervise a Contact Center Sales team of experienced sales...and development of staff + This SAFE position has customer contact and job duties which may… more
- BECU (WA)
- …regarding BECU Benefits can be found here . **IMPACT YOU'LL MAKE** : The Sr. Manager , Contact Center Specialty Channels, is responsible for setting a clear ... vision and fostering collaborative partnerships across the Contact Center , with leaders in other departments, and with our remote service vendors, all with a… more
- Central Maine Medical Center (Lewiston, ME)
- …community and for each other every day. Central Maine Healthcare is looking for a Practice Manager to join the Manchester, ME Care Center team! This is a Full ... of the patient experience + Engage patients utilizing exceptional customer service practices in alignment with the Five Must...Haves; + Greet people with a smile, friendly eye contact and say hello + Take people where they… more
- American Airlines (Dallas, TX)
- …board! **Why you'll love this job** * This team member is a part of the Contact Center Planning, Analysis & Operations team within the Customer Experience ... workload balancing and scalability. * Optimize planning functions for over 6,000 global contact center travel professionals in relation to shift bids, holiday… more
- US Tech Solutions (Sunnyvale, CA)
- **Job Description:** + The Contact Center Operations Program Manager is responsible for overseeing the strategy, execution, and continuous improvement of ... contact center operations. This role requires a...skills, and leadership capabilities to ensure optimal performance and customer satisfaction. **Responsibilities:** + Internal project management support related… more
- Veterans Affairs, Veterans Health Administration (Madison, WI)
- …and leadership for all local, VISN 12 and National initiatives that involve Clinical Contact Center (CCC) Triage ensuring VISN 12 CCC Triage remains a leader ... coordination of care focused on patient education, self-management, and customer satisfaction throughout the continuum of care. Responsibilities Influences...in the nation for Clinical Contact Center services and quality Veteran Care.… more
- Mass Markets (Garden City, GA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... Our team is looking for a highly skilled call center customer service manager who...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Vanderbilt University Medical Center (Nashville, TN)
- **Discover Vanderbilt University Medical Center :** Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... and research. **Organization:** VICC Regional **Job Summary:** JOB SUMMARY The Manager Clinic Operations is a leadership role with comprehensive operational… more
- HomeSafe Alliance (Columbus, OH)
- **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 ... Alliance** is seeking Customer Care Specialist's to support the Customer Care contact center by providing immediate support to answer customer… more
- Lowe's (Mooresville, NC)
- … customer analytics and data modeling tools to inform and improve Lowe's Contact Center practices * Deploys results with a simple yet compelling message ... model types to develop predictive statistical models for use in improving customer experiences * Works to ensure the appropriate data reliability and structure… more
- The Chicago Lighthouse (Chicago, IL)
- … center agents in a world class, high performance contact center environment centered that focuses on customer satisfaction and retention, providing ... improved customer service. This position oversees day-to-day contact center operations, including but not limited...manager + Performs other duties as assigned by manager . **CORE COMPETENCIES:** + Customer Focus- strives… more
- CARMAX (Tempe, AZ)
- …service levels, staffing, etc.) + Manage projects and tasks assigned to your team As a Customer Experience Center Manager at CarMax, you will lead a dynamic ... least 5 years people management in a retail or contact center environment preferred + At least...+ Must reside within 60 miles of the Phoenix Customer Experience Center + This requisition is… more
- CalSTRS (Sacramento, CA)
- …of the Contact Center Team Manager , the Contact Center analyst will: + Respond to customer contacts received through multiple customer ... for helping others to join the Contact Center Team as a Contact Center Analyst. Customer Service is the first point of contact for CalSTRS'… more
- Grand Canyon Education (Phoenix, AZ)
- …Date: June 30, 2025 Manager : Student Contact Center - Student Contact Center Manager Application Instructions Please click on the link below to ... Student Worker - Student Contact Center - Call Center...to support all internal and external customers with exceptional customer service while directing calls and chat to the… more
- National Credit Center (Austin, TX)
- …We are looking for individuals who thrive in a high-growth environment. The Customer Success Manager (Relationship Manager ) understands each customer ... their existing workflow with additional NCC products. The Relationship Manager must ensure that each existing customer ...customer utilizes all products within the National Credit Center product offering and, if not, determine why and… more
- Mass Markets (Wichita, KS)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... reports. You will also work closely with the Operations Manager , ensuring the overall adherence to corporate policies and...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
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