- Eclaro (Austin, TX)
- Support Technician (Call Center ), Tier 1 Job Number: 25-03373 Be part of the Financial Services Industry. ECLARO is looking for a Support Technician (Call Center ... Position Overview: The Support Technician serves as the first point of contact via phone call for employees seeking technical assistance for computing and… more
- Hilton (Columbus, OH)
- …hospitality in a digital world\. As a Manager Product Management for Hilton's Contact Center technologies, you will bring your technical and contact ... qualifications:** Five \(5\) years of work experience in product management in contact center technology, customer experience or customer support +… more
- Stanford Health Care (Newark, CA)
- …of America) **This is a Stanford Health Care job.** **A Brief Overview** The Assistant Contact Center Manager (ACCM) acts as primary liaison between clients ... Care **What you will do** + Collaborates and assists Contact Center Manager to oversee...accurate records and documentation related to contact center activities, including call logs, customer interactions… more
- Aspira Connect (Grapevine, TX)
- …+ 5+ years of experience in platform management or a related role in a customer contact center environment. + 3+ years of experience with platform ... The Platform Manager within our Solutions division contact center is responsible for managing and...+ Cross-Functional Collaboration: Work closely with IT, operations, and customer service teams to ensure seamless integration and alignment… more
- Walmart (Bentonville, AR)
- …for this position. If none are listed, there are no preferred qualifications. Contact Center , Customer Service, Project Management, Supervising Associates At ... functional projects for the Customer Service Call Center Operations to completion. The Outsource Operations Manager...area. 1 year's supervisory experience. 3 years' experience in customer service/ contact center or related… more
- The Hartford (Columbus, OH)
- …our team as we help shape the future. The Hartford's Enterprise Contact Center Platforms team is seeking a Manager , Data Engineering. This is a technical ... Manager Data Engineering - GE07AE We're determined to make...include, but not limited to: + Act as the Contact Center data lead technical resource and "go-to… more
- University of Miami (Medley, FL)
- …for a Full Time Manager , Contact Center to work in Miami. The Contact Center Manager will manage, lead, and inspire contact center staff, ... The individual in this position is responsible for overseeing a team of contact center supervisors and their direct report agents. Teams typically include… more
- WSP USA (Aurora, CO)
- The Contact Center Manager is a pivotal leadership role in the Customer Service Center , reporting directly to the Customer Service Director. This ... position oversees daily operations and strategic initiatives for the call center , ensuring the delivery of exceptional customer service and achievement of… more
- US Bank (Dallas, TX)
- …fraud, debit detection, Regulation E , FCC or risk mitigation? Come join the team as a Contact Center Quality Manager ! In this role you will oversee a team ... and regulatory standards for the assigned functional areas/region. The manager will play a critical role in maintaining compliance...areas with a high volume of applicants, such as customer service, contact center , and… more
- Central Maine Medical Center (Topsham, ME)
- …as the champion of the patient experience + Engage patients utilizing exceptional customer service practices in alignment with the Five Must Haves; + Greet people ... with a smile, friendly eye contact and say hello + Take people where they...is taken to affect a prompt resolution to the customer 's problem + Ensures that Patient Experience data/reports through… more
- US Tech Solutions (Sunnyvale, CA)
- **Job Description:** + The Contact Center Operations Program Manager is responsible for overseeing the strategy, execution, and continuous improvement of ... contact center operations. This role requires a...skills, and leadership capabilities to ensure optimal performance and customer satisfaction. **Responsibilities:** + Internal project management support related… more
- Paychex (St. Petersburg, FL)
- …experts. Responsibilities + Provides the strategic direction and leadership to the contact center organization responsible for achieving best in class service. ... + Develops customer -centered goals and KPI's to measure success and productivity....- Preferred + 3 years of experience in Leading contact center managers, supervisors and individual contributors… more
- Hospice of Michigan (Southfield, MI)
- Job Summary: Responsible for clinical oversight and supervision of the Contact Center nurses and the coordination of related patient care activity statewide. ... with all triage care delivery processes to continually improve customer care and service satisfaction outcomes. + Utilizes data...to achieve desired outcomes. + May participate in the manager on-call rotation, as needed. + Responsible to support… more
- Mass Markets (Wichita, KS)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... Our team is looking for a highly skilled call center customer service manager who...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Woodforest National Bank (The Woodlands, TX)
- …become a part of one of the largest employee-owned banks in the country! The Customer Experience Center Manager is responsible for overseeing the daily ... operations of the contact center ( Customer Experience ...or regulation. **Job:** **Operations* **Organization:** **Texas - Houston* **Title:** * Customer Experience Center Manager * **Location:**… more
- Lowe's (Mooresville, NC)
- … customer analytics and data modeling tools to inform and improve Lowe's Contact Center practices * Deploys results with a simple yet compelling message ... model types to develop predictive statistical models for use in improving customer experiences * Works to ensure the appropriate data reliability and structure… more
- RELX INC (Alpharetta, GA)
- …an exciting and rewarding experience every day. About the Role: The Supervisor I, Customer Contact Center is responsible for ensuring timely and effective ... sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in… more
- CARMAX (Henderson, NV)
- …service levels, staffing, etc.) + Manage projects and tasks assigned to your team As a Customer Experience Center Manager at CarMax, you will lead a dynamic ... least 5 years people management in a retail or contact center environment preferred + At least...+ Must reside within 60 miles of the Henderson Customer Experience Center + This requisition is… more
- CalSTRS (Sacramento, CA)
- …of the Contact Center Team Manager , the Contact Center analyst will: + Respond to customer contacts received through multiple customer ... for helping others to join the Contact Center Team as a Contact Center Analyst. Customer Service is the first point of contact for CalSTRS'… more
- Mass Markets (Dallas, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... reports. You will also work closely with the Operations Manager , ensuring the overall adherence to corporate policies and...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
Related Job Searches:
Center,
Center Manager,
Contact,
Contact Center,
Contact Center Manager,
Contact Manager,
Customer,
Customer Contact Center,
Customer Manager,
Manager