- CHRISTUS Health (Corpus Christi, TX)
- …Health and Science Center College of Medicine Accredited Chest Pain Center Accredited Joint Commission Stroke Team Responsibilities: Meets expectations of ... quality and productivity standards. Provides feedback and assistance concerning customer satisfaction, staff development, and associate performance and satisfaction.… more
- XPO (Ford Heights, IL)
- …Positive attitude with the ability to multitask and motivate your team Exceptional leadership, communication, and administrative skills About the Freight Operations ... Supervise hourly staff across various operations and act as primary point of contact for workplace concerns and questions Ensure production goals are met by managing… more
- Intuit (Plano, TX)
- …to work some holidays. Come join the Intuit Risk Operations team as a Risk Operations Customer Contact Center Team Lead! This team operates on ... service to customers impacted by a risk action. The team is responsible for using extensive research, analysis, and...for taking ownership and resolving issues on the first contact . Utilizing strong decision making and customer … more
- Amazon (Seattle, WA)
- …used by CSAs around the world to power millions of customer conversations. The Contact Center Management Solution Team within CET is looking for a Senior ... the team The mission of the CET team within Customer Service is to create...fast-paced, dynamic environment - Experience in managing products for Customer Service and Contact Center … more
- Central Maine Medical Center (Lewiston, ME)
- At Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our community and for each other every day. *After ... departments and provider services. In this role, the individual will have contact with patients via phone, hospital departments, practice areas, and external… more
- Vanderbilt University Medical Center (Nashville, TN)
- …Operator functions as an 'In Charge' operator and/or a backup supervisor for a 24/7/365 contact center operation. This team member supports and assists with ... **Discover Vanderbilt University Medical Center :** Located in Nashville, Tennessee, and operating at...Reports equipment and system problems * Researches and resolves customer issues and communicates to management * Prepares daily… more
- HomeSafe Alliance (Columbus, OH)
- **Title:** Contact Center Customer Experience Manager **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military ... customer ." + Oversee the daily operations of HomeSafe's contact center , managing inbound and outbound communication... team members in a dynamic, multi-channel remote contact center setting. + Effective leadership abilities… more
- HomeSafe Alliance (Columbus, OH)
- … Customer move at designated points. + Customer service via a multichannel contact center within a team -oriented focus is of utmost importance. + The ... **Title:** Contact Center Customer Care...**Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe...and their families. When you become part of our team at HomeSafe Alliance, your opportunities are endless. Through… more
- Southwest Gas Corporation (Phoenix, AZ)
- The Supervisor/ Customer Solutions Contact Center is responsible for overseeing and directing the daily activities of Customer Solutions Contact ... customer projects when needed + Provide guidance to team to help resolve computer, system, or phone based...team to monitor collections and billing to recommend Contact Center process improvements on delinquent and… more
- Xcel Energy (Eau Claire, WI)
- …+ Provide high quality customer interaction through multiple channels in a Contact Center environment. + Anticipate the customer 's needs and consults ... hybrid and on-site schedule, depending on business needs. **Position Summary** The Customer Contact Representative's primary responsibility is to resolve any… more
- The Chicago Lighthouse (Chicago, IL)
- ** Contact Center Team Lead** **Job...+ Clearly communicate work expectations to contact center staff; + Calmly and effectively address customer ... Hourly **Travel Percentage** None **Job Shift** Day **Job Category** Customer Service **Job Description** **STATEMENT OF PURPOSE** **:** The... Service **Job Description** **STATEMENT OF PURPOSE** **:** The Contact Center Team Lead is… more
- Mass Markets (Mesilla, NM)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management,… more
- Mass Markets (Las Cruces, NM)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for bilingual contact center representatives to support inbound and outbound customer service and sales… more
- Help at Home (Chicago, IL)
- …a timely and effective manner. **Required** **Skills and Abilities:** + Ability to lead a contact center team in a fast-paced work environment. + Ability to ... to live with independence and dignity at home. Our team supports 66,000 clients monthly with the help of...+ Oversee day-to-day operations of the contact center , ensuring efficient and effective handling of customer… more
- The Chicago Lighthouse (Chicago, IL)
- …PURPOSE:** The Contact Center Supervisor is responsible for direct oversight of a team of contact center agents in a world class, high performance ... contact center environment centered that focuses on customer ...by the department and the individuals within the lead's team ; + Use specialized knowledge of guidelines and regulations… more
- Mass Markets (Savannah, GA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... & OUTBOUND) We are looking for contact center agents to support inbound and outbound customer...to multi-task, stay focused and self manage + Strong team orientation and customer focus + The… more
- Mass Markets (Wichita, KS)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... need your help in managing call center customer service agents. While your team operate...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Vanderbilt University Medical Center (Nashville, TN)
- …in healthcare or patient access preferred. * 1-2 years relevant experience in a contact center and/or customer service environment * Strong verbal/written ... Access Specialist role will operate within the Care Connections Contact Center . This role will provide service...staff and providers, and addressing the needs of the customer with occasional guidance while ensuring KPI goals are… more
- Vibrant Emotional Health (New York, NY)
- …+ Ten years of progressive leadership, experience in a large scale, complex customer Contact Center environment preferred. + Demonstrated success in ... alternative EAPs, and technology companies. The Vice President, Contact Center Services directly supervises Here2Help's leadership team . This team… more
- Mass Markets (Savannah, GA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... located in Savannah, GA 31419. Prior contact center experience isn't required; candidates experienced in customer...Ability to multi-task, stay focused, and self-manage + Strong team orientation and customer focus + The… more
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