- Fidelity Investments (Boston, MA)
- Job Description:The RoleFidelity Labs is looking for a Product Lead to drive the vision, development, and execution of a B2B Digital Assets API platform. You will be ... and ensure that the development aligns with technical and business goals. Customer -Focused Innovation: Work closely with customers to identify key struggles, gather… more
- Fidelity Investments (Boston, MA)
- …regulations, investor requirements, and corporate policies in the interest of promoting customer trust and confidence in Fidelity. AMC is committed to driving ... timely and adaptable manner to support Asset Management in delivering the best customer experience in the financial services industry.The RoleAs a lead … more
- The Walt Disney Company (Celebration, FL)
- …by enabling our teams to push the limits of entertainment and create the never-before-seen! Customer Engagement (CE) is part of the Marketing Center of ... media channels. We are seeking an inspiring and collaborative leader to serve as Senior Manager, Integrated Program Management...Reporting to the Senior Vice President, Customer Engagement (CE), the Senior Manager will lead … more
- Amazon (Seattle, WA)
- …-centric company, and our award-winning Customer Service (CS) Customer Engagement Technology (CET) organization is an essential part of that mission. ... contacts anywhere in the world. You will be part of a Global Product and Technology team whose...your work to frontline operations. Key job responsibilities - Lead Product Definition: Own and drive the customer… more
- Crate & Barrel (Palo Alto, CA)
- …on the sales team. A day in the life as a Team Leader , Customer Experience & Outreach + Lead designated functional team and manage associate workload as ... inclusive mindset to join our team as a Team Leader , Customer Experience & Outreach Your upbeat...Associates motivated. Under the direction of the Assistant Store Leader , Design & Trade you lead your… more
- YMCA of Greater Seattle (Newcastle, WA)
- …an on-site position We have an awesome opportunity for the critical position of Lead Member Engagement Representative. In this role, you will provide our members ... with exceptional customer service, developing strong and supportive relationships that provide...facility/programs and provide leadership and guidance to other Member Engagement staff. What you'll get from working at the… more
- Amazon (WA)
- Description The Customer Engagement Technology (CET) organization powers customer service by developing elegant customer and CS Associate (CSA) facing ... We are seeking a ML (Machine Learning) Quality Process Lead , who are fluent in Japanese and English, to...accuracy to support new feature and product launches for Customer Service Large Language Models (LLMs). Key job responsibilities… more
- RELX INC (Trenton, NJ)
- …and creating analysis and corresponding presentation materials for negotiation planning and negotiation customer engagement . As part of the preparation, the ... in the region by creating sound analysis to support customer renewals and customer new sales in...individual selected for this role will be an integral part of the success of the region by working… more
- ManpowerGroup (Irving, TX)
- …Execution Lead to join their team. As an Engagement Marketing Execution Lead , you will be part of the Marketing Department supporting the Cards ... which will align successfully in the organization. **Job Title:** Engagement Marketing Execution Lead - (Early ...team. + Engage in innovative marketing strategies that drive customer engagement . + Develop your skills in… more
- Celonis (New York, NY)
- We're Celonis, the global leader in Process Mining technology and one of...we need you to join us. **The Role:** Our Lead Engagement Manager role is part ... implementations of the Celonis technology in order to meet customer requirements, accelerate time to first value and drive...their organizations. This role reports to our regional services leader . **The work you'll do:** + Own and drive… more
- Wells Fargo (Minneapolis, MN)
- **\#HRJOBS** **About this role:** Wells Fargo is seeking a **Strategic Consulting Engagement Lead , People Analytics (Senior Lead Analytics Consultant),** to ... the business to understand, structure, and scope business initiatives, lead the design of a well thought-out yet practical...and easy-to-understand way. You will be positioned as a leader within the organization and hands-on in growing data… more
- Capco, a Wipro Company (New York, NY)
- **Principal Consultant-Pega Engagement Lead ** **About the team:** Working in Banking and Payments at Capco extends well beyond a traditional consulting role - we ... methods. Our experience across the ecosystem of banking segments, products, customer experiences, and supporting infrastructure has strengthened our reputation for… more
- ServiceNow, Inc. (Santa Clara, CA)
- …interactions across the ServiceNow product portfolio. As the Director of Customer Engagement Strategy and Operations, you will lead a small team, manage ... to today - ServiceNow stands as a global market leader , bringing innovative AI-enhanced technology to over 8,100 customers,...You Get To Do In This Role:** + **Strategic Customer Engagement ** + Own and optimize the… more
- ServiceNow, Inc. (Addison, TX)
- …**What You Get To Do In This Role:** In this role, you will own the Customer Engagement strategy, with a primary focus on increasing wallet share by curating the ... analyzing metrics to continuously improve the impact of Practitioner customer engagement . You will also be expected...risk. Another aspect of the role involves elevating CxO engagement . You will lead , organize, and manage… more
- Lockheed Martin (Eglin AFB, FL)
- …culture of the team that supports them\. * Serve as the F\-35 Training Customer Engagement and Site Activation EPM responsible for overseeing defined Customer ... **Description:** **What We're Doing** Do you want to be part of the team that provides training systems for...and Training System subject expertise to support PMO with customer engagement \. * Act as a direct… more
- Amazon (Austin, TX)
- …we're looking for you! We are seeking a Senior Program Manager to join the Customer Engagement Technology (CET) Team. You will be responsible for driving a ... multiple organizations within Amazon. You will be a thought leader and innovator within the organization. The successful candidate...in the life As a Program Manager in our Customer Engagement Technology team, your day is… more
- Amazon (Seattle, WA)
- …Then we're looking for you! We are seeking a Program Manager to join the Customer Engagement Technology (CET) Team. You will be responsible for driving a ... multiple organizations within Amazon. You will be a thought leader and innovator within the organization. The successful candidate...in the life As a Program Manager in our Customer Engagement Technology team, your day is… more
- Amazon (Seattle, WA)
- …is deeply ingrained in everything we do, especially in the Customer Engagement Technology (CET) department. Leveraging conversational Artificial Intelligence ... Description Amazon.com is broadly recognized as a leader in providing exceptional Customer Service...speak different languages. Key job responsibilities - Architect and lead the development of robust inference infrastructure for Amazon's… more
- Amentum (Mclean, VA)
- **This position is contingent upon contract award** Amentum is seeking a ** Customer Engagement Officer** to support an upcoming contract which will provide the ... affairs, communications, or a related field. + Strong background in customer -facing engagement , communications, and national security policy + Experience… more
- Bristol Myers Squibb (Princeton, NJ)
- …support of Commercialization Strategy, the Associate Director of International Predictive Customer Engagement team develops and delivers analytical assessment, ... solution design and modeling capability relating to International market customer experience and engagement across the portfolio, to drive competitive advantage… more
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