- MetLife (New York, NY)
- …modern, agile marketing organization that nurtures, develops, and attracts top talent. The Role: The Customer Experience ( CX ) Manager will be the key ... value for customers against marketing priorities and vision. The CX manager will bring an outcomes- and...A systems thinker with a broader understanding of the customer experience ecosystem to utilize websites, search… more
- Amazon (Arlington, VA)
- …out of our Arlington, VA corporate offices, reporting to the Senior Customer Experience ( CX ) Program Manager . As the Content and Engagement Program ... you passionate about creating high-impact communications that elevate the employee experience ? Are you motivated by the challenge of transforming complex information… more
- Southwest Gas Corporation (Las Vegas, NV)
- …and efficiency; ensure **compliance** with regulations and **enhance the overall customer experience ( CX ).** The CTS manager role will establish a ... Join our new Customer Technology Support (CTS) Team - this newly...position requires eight to ten years of relevant work experience . A bachelor's degree in business administration, or related… more
- Intuit (Mountain View, CA)
- … considered; MBA strongly preferred How you will lead + Leads team that manages Customer Experience ( CX ) and Voice Of Customer (VOC) iInsights, ... team in building an insights infrastructure for the GBSG Customer Experience Center of Excellence. We are...customer empathy. This role reports to the GBSG CX Center of Excellence Group Manager . This… more
- Amazon (Dallas, TX)
- …their offerings compare with other options available to sellers for fulfilling and providing customer service (eg, benchmarking CX for CSBA compared to Amazon CS ... meets or exceeds Amazon's high standard for fulfillment and customer service quality (FQ and CSQ) - regardless of...by identifying the most critical dimensions of the buying experience , creating a robust and holistic set of signals… more
- L'Oreal USA (Bentonville, AR)
- …/ Job Search (https://careers.loreal.com/en\_US/jobs/SearchJobs) / 192378 Assistant Manager - Digital CX Walmart (eCommerce) Bentonville, ... AR Sales Full - Time 20-Nov-2024 Job Title: Assistant Manager - Digital CX Walmart (eCommerce) Location: Bentonville,...you will be a key player in enhancing the customer journey and maximizing conversions. You will collaborate with… more
- dsm-firmenich (Princeton, NJ)
- …NJ, US** **Hybrid** **Band: G** We currently have an immediate opportunity for an Associate Manager , Customer Experience ( CX ) within the North American ... **Associate Customer Experience Manager ** **Princeton,...The objective of this role is to lead the CX team and delivery while further enhancing your leadership… more
- Oura (New York, NY)
- …best work - both in and out of the office. We are looking for an experienced Product Manager , CX to join our team in the US and help us build and optimize our ... support tooling, to deliver a more efficient and optimized experience to CX agents, chatbot interactions, automations,... working with internal tools and internal customers + Experience in driving customer support tooling and… more
- Qualtrics (Seattle, WA)
- …impactful customer experience programs. As a key member of the Customer Experience ( CX ) Professional Services team, this position contributes to the ... the globe who think that's work worth doing. **Engagement Manager - CX ** **Why We Have This...organizations that are both mature and immature in the customer experience space and will be able… more
- EDB (Columbus, OH)
- …**Job Summary** We are seeking a highly organized and detail-oriented **Program Manager ** to join the Chief Customer Officer (CCO) organization at ... internal projects that drive operational excellence and enhance our customer success initiatives. This is a strategic, internal role...Support** : Develop and manage key communications for the CX team, such as All Hands Call presentations and… more
- TE Connectivity (Middletown, PA)
- Sr Manager CX /CRM Delivery COE (Remote) **At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, ... a global team of IT professionals to oversee the successful delivery of Digital Customer Experience , Commerce (B2C, B2B), and CRM (Sales / Service) solutions,… more
- SAP (Alpharetta, GA)
- …focusing on SAPs solution area described below. **Solution Specialization** SAP Customer Experience , often referred to as SAP CX , is a comprehensive suite of ... team drives digital and high-quality engagement with potential customers delivering superior customer experience . As a Digital Sales Development Specialist, you… more
- US Bank (San Francisco, CA)
- …skills and discover what you excel at-all from Day One. **Job Description** The CX Systems Program Manager is responsible for working with insight consultants ... provide similar work for other business units. **Responsibilities** + Translate customer and employee research requirements into Qualtrics platform + Program, build… more
- Amazon (Nashville, TN)
- …an experienced and results-driven Program Manager to oversee and drive key customer experience initiatives and programs for DF channel. This is a strategic ... design or related field - Proven experience in leading customer experience transformations or large-scale CX initiatives in complex organizations. -… more
- NBC Universal (Universal City, CA)
- …or retail industry. + Contributed to building brand equity, establishing a positive customer experience , and building brand loyalty through website and mobile ... the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding...the current and ever-changing face of the world. The Manager , Digital CX & E-commerce is responsible… more
- ServiceNow, Inc. (Vienna, VA)
- …seminars + Support the regional ServiceNow partner channels to drive an effective customer experience + Articulate customer success strategies (and losses) ... path connected to this role. We believe skills and experience are transferrable, and the desire to dream big...that will be responsible for market success of ServiceNow's CX , Service Digital and Now Assist Products across the… more
- Levi, Ray & Shoup, Inc. (Northbrook, IL)
- …CX Full Stack Developer and Support Specialist to join our high-performing eCommerce/ Customer Experience team. This fully remote position will contribute to ... NavigationEmployee Login (http://www2.lrs.com) File Transfer Filters Careers Added Nov 18, 2024 CX Full Stack Developer & Support Specialist (26606) Northbrook, IL |… more
- MTA (New York, NY)
- …- CX SALARY RANGE: $70,000 to $80,000 HAY POINTS: 406 DEPT/DIV: Customer Experience SUPERVISOR: Social Media Manager LOCATION: 2 Broadway, 14th ... Social Media Specialist - CX Job ID: 9539 Business Unit: MTA Headquarters...Location: New York, NY, United States Regular/Temporary: Regular Department: Customer Experience Date Posted: Nov 19, 2024… more
- Amazon (Arlington, VA)
- …join our growing UX Research team. This role is an opportunity to help reinvent the customer experience for AWS Systems Manager . This role will focus on ... operations on AWS, simplifying their initial setup and overall experience with AWS. AWS Systems Manager is...designers, product managers, and engineers to understand opportunities and customer connections for the Systems Manager product… more
- Amazon (Herndon, VA)
- …roadmap. This Senior UX Researcher will own the roadmap and lead human-centered/user experience (UX) research for the AWS Systems Manager products and consoles. ... repeatable and scalable mechanisms to evaluate Analytics and ML experience solutions from a holistic customer perspective....from a technical field, such as software development, Systems Manager or similar. . Experience delivering human… more
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