- Fidelity Investments (Boston, MA)
- … in environments where speed, adaptability, and innovation are critical to success. Customer -Centric Attitude: Proven experience working closely with users to ... a technical background who has transitioned into product management, particularly with experience in API platforms and digital asset/crypto expertise. The Value You… more
- Fidelity Investments (Boston, MA)
- …plays a critical role in the Agile Delivery and Enablement chapter by gaining deep insights into our Fidelity Digital Assets Jira and Jira Align data. This role will ... to our internal members and external stakeholders to understand customer satisfaction, drivers of our success and areas of...can:Create reports from Jira and Jira Align to provide insights into the health and progress of our initiatives… more
- Capital One (Mclean, VA)
- Sr. Business Manager - Customer Experience Insights & Analytics **Summary:** As a Sr. Business Manager on the Customer Experience Insights & ... competitive benchmarking capabilities, charting a course to a best-in-class customer experience intelligence program. **General Responsibilities:** + Strategic… more
- nVent (IN)
- …through connecting and protecting our customers with inventive electrical solutions. As a Customer Experience and Insights Manager, your role will involve ... techniques to craft dynamic research studies. You will report to the Director of Customer Experience and Insights and will be a team member of the nVent… more
- Delta Air Lines, Inc. (Atlanta, GA)
- How you'll help us Keep Climbing (overview & key responsibilities) The Customer Experience (CX) Insights & Prioritization organization is seeking highly ... customer experiences. This team prioritizes Delta's enterprise customer experience initiatives, in service of our...products that drive value in support of Delta pillars. ** Customer Insights & Advisory:** Focused on deepening… more
- Hartford Steam Boiler Inspection and Insurance Company (Hartford, CT)
- …on how to apply a customer first mentality and make optimal use of customer experience insights . Ultimately you will be a creative problem solver willing ... Market Researcher Sr - Customer Insights **Company** HSB **Location** Hartford...qualitative, ethnographic, attitudinal and behavioral research, usability testing + Experience with customer experience measurements… more
- Lenovo (Morrisville, NC)
- …organization to translate insights into actionable strategies that improve customer experience and drive business outcomes. + **Continuous Improvement:** ... understanding of the cloud and software customer experience . + **Storytelling & Presentation:** Communicate insights ...least **6+ years** of relevant experience in customer experience , customer insights… more
- Lowe's (Mooresville, NC)
- …+ 3-5 years' experience in market research field + 3-5 years of Customer Insights experience **Preferred Skills/Education:** + Master's Degree in a ... **Your Impact:** The Customer Insights Senior Analyst's role is...related field (eg Master's in Marketing Research) + Experience working in a retail environment **About Lowe's** Lowe's… more
- Amazon (Seattle, WA)
- …senior leadership - Innovate in methodologies and perform in-depth analyses to deliver key insights in business, customer experience , and technology areas - ... experienced, talented and highly motivated individual to join our Customer Experience and Business Trends team. The...through data driven insights - MBA - Experience in delivering end-to-end customer research studies,… more
- Netflix (Los Gatos, CA)
- …do this is by using insights from data to optimize for the best customer experience . The Growth Insights and Foundations Data Engineering team ensures ... support building high quality data products. + You have experience building applications that use large-scale distributed systems, data...for them eg Spring, gRPC etc. + You have experience in supporting and maintaining products that run 24x7,… more
- Meijer (Grand Rapids, MI)
- …social sciences, or related field. Master's Degree is a plus. + 3-5 years of experience in Customer Insights , Voice of Customer , Market Research, ... members of the team in gathering, interpreting and presenting customer insights across the business. Responsible for...change. + Actively curious about what drives an exceptional customer experience . We opened our doors more… more
- Academy Sports + Outdoors (Katy, TX)
- …relevant field of study required Work Experiences: + 8+ years of customer insights and analytics related work experience required, focused on experience ... a team of customer insights professionals + Experience building an ecosystem of customer insights tools (including Monthly tracker, brand health, DIY… more
- Hilton (Mclean, VA)
- …strategy and customer experience are informed by analytics and customer insights , combining technical talent with industry expertise to guide progress ... have:** + Bachelor's Degree + Experience with Voice of the Customer \(VOC\) or Customer Insights program + Experience working with internal… more
- Walmart (Bentonville, AR)
- …and communicating with stakeholders from different domain areas. + You have rich experience in customer insights , analytics, or related areas. ... Sourcing, the position of **Senior Manager, Business Analysis and Insights ** objectives are to lead the development and execution...a variety of stakeholders. The position offers a unique experience within retail due to the high degree of… more
- Amazon (Seattle, WA)
- …requirements and identify meaningful insights that help Amazon improve our customer experience . - Technical Solutions: Collaborate with the our technical ... Description Amazon is seeking a Sr. Product & Customer Insights Manager focused on our...candidate has a passion for and interest in the customer experience with AI agents, generative AI,… more
- Amazon (Bellevue, WA)
- …presentation of results to senior leadership. - Perform in-depth analyses and deliver key insights in business, customer experience , and technology areas. - ... Description Amazon Global Logistics is seeking a Sr. Customer Insights manager to help us...and services and we dive deep to improve the customer experience of our domestic and imports… more
- MetLife (New York, NY)
- …Qualifications) * Minimum of 10 years in financial services (Institutional Retirement) with customer insights , market research experience , customer ... Job Title: Director, Customer Insights , Retirement and Income Solutions... customer performance, competitive opportunities, program performance and customer experience * Design and commission key… more
- Amazon (Seattle, WA)
- …team. Our team's mission is to create solutions that generate faster and deeper Customer Experience (CX) insights , allowing Amazon business teams to deeply ... Description The Customer Experience and Business Trends (CXBT) organization is looking for a talented Senior Technical Program Manager (TPM) to join the… more
- Robert Half Finance & Accounting (Framingham, MA)
- …to emails in a timely manner. * A deep understanding of how to leverage customer experience insights to improve service delivery and overall customer ... process purchase orders accurately and promptly to provide an excellent customer experience * Resolve issues effectively and maintain clear communication with… more
- Mondelez International (Rogers, AR)
- …degree preferred or equivalent work experience required + 4+ years of experience within insights , customer growth, Walmart experience preferred ... Snacking. Make It With Pride.** The Associate Manager of Customer Insights , Walmart will support the Mondelez...with the ability to interpret complex data and turn insights into actionable business strategies. + Experience … more
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