- Takeda Pharmaceuticals (Cambridge, MA)
- …application is true to the best of my knowledge. **Job Description** **OBJECTIVES/PURPOSE** The Customer Experience Enablement Lead USBU is the single point ... partners (Internal, External and Specialized delivery partners). The Enablement Lead understands the Customer Needs as they...the Customer Needs as they relate to Customer Experience , aligns them with the USBU… more
- Takeda Pharmaceuticals (Cambridge, MA)
- …employment application is true to the best of my knowledge. **Job Description** ** Customer Experience Enablement Lead ** **Takeda Pharmaceutical** **USA - MA ... - Cambridge - Kendall Square - 500** **About the role:** The Customer Experience Enablement Lead sit within DD&T and supports the OBU and will be the single… more
- Boehringer Ingelheim (Ridgefield, CT)
- …or can commute to our Ridgefield, CT office._ The Senior Associate Director, Medical Customer Experience Lead is responsible for orchestrating TA is ... of ethical and scientifically rigorous medical content. The SR AD, Medical Customer Experience Lead collects and consolidates insights (new and existing) to… more
- Intuit (Mountain View, CA)
- …meaning and purpose? Come join the SBSEG Customer Success Team as a Customer Experience Leader . We are developing Intuit QuickBooks offerings through ... Needs + Lead , organize, and scale the Customer Experience practice within your group/segment. The...opportunities and friction points /gaps + Be the thought leader and define engaging customer experiences +… more
- Amazon (Arlington, VA)
- Description This Senior Manager, Program Management, US Customer Experience will be the leader of the US Customer Experience (CX) Team working with ... roadmaps, to include the identification, prioritization, and execution. This leader will work with business teams on business expansion...buying on the Amazon website. The position will also lead a team of customer experience… more
- Intuit (Mountain View, CA)
- Overview Come join the Small Business & Self-Employed Group (SBSEG) Customer Experience Growth & Retention team as the Staff Customer Experience ... and ecosystem growth opportunities. We are looking for a customer -obsessed leader to optimize existing customer...+ BA/BS required, MBA strongly preferred or equivalent work experience How you will lead + Continuously… more
- Intuit (San Diego, CA)
- …Equivalent work experience considered. + Proven experience in service experience strategy, customer experience design, or related field with a ... collaborate with cross-functional teams to design and optimize the customer journey and end-to-end experience with QuickBooks...building high performing teams. What you'll bring + Proven leader with experience in a services based… more
- Intuit (Mountain View, CA)
- …meaning and purpose? Come join the GBSG Customer Success Team as a Customer Experience Leader . We are developing Intuit QuickBooks offerings through ... with fintech, banking, capital/lending verticals How you will lead Strategic Thinker and business partner + Supports the...+ Builds a listening scale program as the primary Customer Experience practice leader within… more
- Carrier (Charlotte, NC)
- …our customer -centricity journey, CHVAC is looking for an experienced Customer Experience Specialist and Business Practitioner based in Charlotte NC. ... Pkwy, Charlotte, NC, 28269 USA Carrier is a global leader in intelligent climate and energy solutions. We are...management and information systems. **OVERVIEW:** Position will drive our Customer Experience effort and partner with the… more
- Orlando Utilities Commission (Orlando, FL)
- **OUC - The** **_Reliable_** **One** is presently seeking a **Director, Customer Experience ** to lead the ** Customer Experience ** division.At OUC, we ... customer -facing technologies, and training. OUC is an industry leader and the second largest municipal utility in Florida...+ Lead collaborative efforts to create the customer experience strategy for the organization. This… more
- Microsoft Corporation (Redmond, WA)
- … leader who thrives in an inclusive, collaborative global team? The Azure Customer Experience (CXP) team's mission is to transform Microsoft Cloud customers ... we are and how we work. As a Principal Customer Experience Engineer in Azure CXP Growth...product roadmap and drive early adoption of products. + Lead and participate in code reviews, design reviews, and… more
- Paccar Winch Inc. (Lewisville, TX)
- Customer Experience Manager - Connected Services Apply now " Apply now + Apply Now + Start applying with LinkedIn Start + Please wait Date: Sep 12, 2024 ... the development of innovative services delivered to connected-enabled vehicles. The Customer Experience Manager works with Kenworth, Peterbilt, PACCAR Parts… more
- Liberty Latin America (PR)
- **What's the role?** As a Customer Experience Director, you will be responsible for leading the Net Promoter Score (NPS) program, customer journey ... limited to the following:** + Responsible for leading the Customer Experience Team, which as a whole...processes, procedures, policies, and decisions. Create campaigns to enhance customer satisfaction. + Lead the development and… more
- Federal Reserve Bank (Chicago, IL)
- … data and trends to identify opportunities and influence strategies impacting the customer experience . + Design and lead strategic brainstorms, workshops, ... will seek to provide a more robust and unified customer experience across our financial service offerings,... experience principles and practices obtained through education, experience , or certification. + Ability to lead … more
- Amazon (Nashville, TN)
- Description The team is responsible for the customer experience across a growing and strategic segment of products. From finding larger, more expensive products, ... obsessed and data driven candidate to improve the Customer experience , by leading strategic initiatives to...leading strategic initiatives to reduce defects. This person will lead large scale programs with direct customer … more
- Amazon (Arlington, VA)
- …be responsible for developing and managing our Amazon outsourced network customer experience initiatives and compliance processes, cultivating operational ... Customer Centric Company is seeking an all-star leader to join our Global Outsourcing (GO) team within...excellence and partnering with Amazon teams to positively impact customer experience . This is a high-impact, high-visibility… more
- TD Bank (Concepcion, TX)
- …the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience , that is why we believe that all ... Description:** **KEY ACCOUNTABILITIES** ** CUSTOMER ** + Create an exceptional customer experience with every customer interaction and contribute to the… more
- BUNZL (Morton Grove, IL)
- …harmful effects our activities have on our planet. The **Senior Director (SD) of Customer Experience ** specifically supports the Vice President of Customer ... is ultimately responsible for the overall performance of the Customer Experience team (NAMs, Sales Operation Specialists,...awaits you with endless opportunities.** Bunzl is a global leader in the Cleaning & Hygiene, Food Processing, Grocery,… more
- Amazon (New York, NY)
- Description The Search Customer Experience team is responsible for worldwide customer facing search features on desktops, tablets, and mobile devices. We ... thoughtfully design the shopper experience from the moment a customer clicks...ideation to delivery to cost of ownership. A successful leader in this role will be an exemplary communicator,… more
- Microsoft Corporation (Redmond, WA)
- …customers stake their entire business and reputation on the Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet our high ... customers into fans. We are looking for a Senior Customer Experience Engineer to join the team....on SLO performance, addressing concerns and offering insights. + Lead optimization efforts for system performance, scalability, and efficiency… more
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