- Microsoft Corporation (Redmond, WA)
- …empowered at work? The Viva Engage Customer Experience team is seeking a Customer Experience Program Manager. In this role you'll be at the center of ... a plus. - Experience in creative storytelling and brand-focused content creation. Customer Experience Program Mgmt IC4 - The typical base pay range for… more
- Microsoft Corporation (Redmond, WA)
- …for you to join us on this exciting journey! We are seeking a **Senior Customer Experience Program Manager** to drive resolution acceleration and insights ... in the AI space + Experience with AI solutions and M365 is a plus. Customer Experience Program Mgmt IC4 - The typical base pay range for this role across… more
- Microsoft Corporation (Redmond, WA)
- …to create secure, scalable, and impactful solutions for commercial customers. As Senior Customer Experience Program Manager and part of Windows Platform ... efforts, troubleshoot complex issues, and ensure successful delivery of shared goals. Customer Experience Program Mgmt IC3 - The typical base pay range… more
- HP Inc. (New York, NY)
- …of HP's Executive Engagement Strategy. We are looking for a passionate leader to join our Customer Experience Program in New York CWC. The role, based onsite ... York City, offers a unique opportunity to join the Customer Experience team and have full exposure...demonstrated competence. + Typically has 5-10 years of work experience , preferably in technical role, briefing program … more
- Coinbase (Santa Fe, NM)
- …(GCS) organization, operating at the intersection of product and support to transform the customer experience . We're hiring a Program Manager, Coinbase One, ... CB1 contact drivers to analyze root causes, frequency, and customer impact, and propose solutions that reduce friction through...measurable outcomes * Enhance the Coinbase Debit Card support program by owning the full CX experience ,… more
- ThermoFisher Scientific (Cincinnati, OH)
- …**Environmental Conditions** Office **Job Description** **Summary:** Owns the Cincinnati Site Customer Experience Program , including management of CAS ... + As subject matter authority, develops and provides training on the Customer Experience program as well as general customer -facing training.… more
- Microsoft Corporation (Redmond, WA)
- …experience with Azure Data products and services. \#azdat #azuredata #fabric #powerbi #analytics Customer Experience Program Mgmt IC5 - The typical base ... same. + May help to define complex product and program strategy from customer interactions. + Delves...Science, Math, Business, or related field AND 6+ years experience in engineering, product/technical program management, data… more
- Microsoft Corporation (Redmond, WA)
- …AI Search, etc.) OR relevant technologies from conversational AI or AI agent competitor platforms Customer Experience Program Mgmt IC5 - The typical base pay ... Science, Math, Business, or related field AND 6+ years experience in engineering, product/technical program management, data...management, data analysis, or product development + OR equivalent experience . + 5+ years of customer -facing … more
- Microsoft Corporation (Redmond, WA)
- …check upon hire/transfer and every two years thereafter. \#BICJOBS \#CAPEJobs \#Copilot \#Agents Customer Experience Program Mgmt IC4 - The typical base ... Science, Math, Business, or related field AND 4+ years experience in engineering, product/technical program management, data...management, data analysis, or product development + OR equivalent experience . + 4+ years of customer -facing … more
- Arizona Public Service (Phoenix, AZ)
- …in Marketing, Business or related business discipline + Ten (10) years of marketing, customer experience , operations or program management experience , ... including significant leadership experience . + Expertise in program management, customer experience improvement, customer lifecycle strategies, and… more
- J&J Family of Companies (Santa Clara, CA)
- …degree. + 10+ years relevant experience across Customer Success / Customer Experience / adoption / program leadership for software, digital, or ... Success, Polyphonic will lead the global, end-to-end post-implementation customer experience for Polyphonic-owning adoption, value realization, renewals,… more
- Microsoft Corporation (Redmond, WA)
- …AI, conversational AI, or low-code solution delivery. \#BICJOBS \#Copilot \#Agent \#CopilotAgents Customer Experience Program Mgmt IC4 - The typical ... architecture, software development, or technical program management roles involving customer or partner delivery. + Prior experience in technical consulting… more
- Cengage Group (Nashville, TN)
- …validation activities (eg, UX testing) are implemented effectively to drive a seamless customer experience . + **Detail program health** with actionable ... Management Lead will collaborate with Product Management, User Experience Development, Content Creation, Go-to-Market, Sales, Customer ...** Experience ** : At least 5 years of experience in technology program management that demonstrate… more
- Amazon (Austin, TX)
- …topology and deployment of emerging programs. Drives programmatic improvements and best-in-class customer experience . Leads program definition and execution ... programs and projects * Identifies and recommends optimizations for program execution based on competitive analysis, customer ...and retail operations. Basic Qualifications - 3+ years of program or project management experience - 3+… more
- Fairview Health Services (Minneapolis, MN)
- …Services leadership team, and other domain members to achieve consistent excellent customer experience and program initiatives. **Responsibilities** + ... development, coordination, implementation, and evaluation of a regional stroke program across a care continuum. Works collaboratively with multi-disciplinary team,… more
- Intuit (San Diego, CA)
- …+ 8+ years of leadership experience in Vendor Partner Management, Customer Experience , Business Operations, Program Management, or Strategic Partnerships ... internally, resolving escalations and clearing roadblocks that impede performance or customer experience . **Strategic Programs & Transformation** + Own and… more
- Verint Systems, Inc. (Columbus, OH)
- …both strengths and shortcomings of the program management process and perceived customer experience . + Leads a program team, including customer ... global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity...key member of Professional Services, the role of the Program Manager is to serve as a customer… more
- EchoStar (El Segundo, CA)
- …field (or equivalent experience ) + 3+ years of experience in customer experience , lifecycle management, loyalty program management, or related roles ... that strengthen relationships, reduce churn, and enhance the overall customer experience . This role turns strategy into coordinated execution across Marketing,… more
- Acuity Inc. (Atlanta, GA)
- …www.acuityinc.com . **Position Summary and Location** At Acuity, the Sales, Marketing, and Customer Experience (CX) Leadership Program is a two-year ... Include** While business needs determine specific projects, Sales, Marketing, and Customer Experience (CX) LPs rotate within functional areas, combining… more
- Percepta (Dearborn, MI)
- … experience in order for guests to build a strong loyalty to the program . Customer Experience Specialist will be focused on building relationships with ... first-class service across each market we support. As a ** Customer Experience Specialist** in **Dearborn, MI,** specializing...Experience Specialist** and Leaders that will ensure this program is second to none. **Education** + High School… more
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