- Merck & Co. (North Wales, PA)
- …treatment site readiness and INT operational needs. Identify strengths and risks to customer experience in the end-to-end patient journey.- Develop and implement ... Job Description Director, US Oncology Marketing, INT Treatment Site Strategy & Execution Lead The US Oncology...risk-mitigation strategies and enhancement features to support optimal customer experience with INT. Research and implement… more
- The Hertz Corporation (Harrisburg, PA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) ... starting salary for this role is $100K, commensurate with experience . What You'll Do: Lead initiatives to...high-volume, high-friction customer touchpoints Own the end-to-end customer experience strategy for the… more
- Merck & Co. (North Wales, PA)
- Job DescriptionReporting to the CFA Strategy and Operations Lead , the Customer Facing Application (CFA) Strategy and Operations Senior Specialist ... executes the strategic roadmap for US Commercial customer -facing applications, including the evolution of Veeva and Veeva...represent the field facing channel to drive an omnichannel experience with our customers.- The individual will triage and… more
- Merck & Co. (North Wales, PA)
- …launch team for our investigational novel treatments.--The HCP strategy role will lead the foundational customer strategy to launch these novel products ... market landscape. To drive best-in-class promotional execution, the HCP strategy lead will work with our Agencies...Lead , develop and execute the OPDP submission for launch.- Lead the customer experience roadmap… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …outcomes Customer Experience & Behavioural Design Lead end-to-end customer experience strategy and journey design for patients, HCPs, and other ... Are you ready to experiment with us? The Position Lead and own the strategic vision for commercial innovation...related therapeutic areas-with a proven track record in commercial strategy , business development, customer experience ,… more
- USAA (Phoenix, AZ)
- …makes us special and impactful. The Opportunity Join our Member Value team as a Lead Business Strategy Analyst . This role is instrumental in shaping the future ... of degree. 8 years of data and/or analytics or strategy consulting experience ; OR a minimum of...and optimizing work across multiple teams. Understanding of the customer /member journey, service operations, and broader business strategy… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …execute pre-launch and launch KOL- and association-related brand/therapy area strategic objectives KOL Experience Strategy : Lead the execution of KOL ... with us? The Position The Director, Key Opinion Leader Strategy & Engagement will lead a team...required HCP marketing experience leading brand/therapy area strategy development and driving impactful customer experiences… more
- USAA (Charlotte, NC)
- …visions and roadmaps, managing transition from strategy to execution. Expert-level experience delivering member or customer facing capabilities in a complex ... and stakeholders to envision, define, and translate Digital or Technology product and experience opportunities ( customer "needs" and "wants" as well as all other… more
- Datavant (Lansing, MI)
- …function and role in a rapidly expanding organization, this is an opportunity to lead at the intersection of strategy , operations, and execution - driving ... to move faster with clarity and accountability. As Operations Lead reporting to the Life Sciences COO, you will...What You Bring to the Table: 8+ years of experience in management consulting, strategy and operations,… more
- Guardian Life (Bethlehem, PA)
- …Be accountable for driving operational and system enhancements that create a differentiated customer experience for Key Markets Partner with the field to ... As Key Markets Strategy & Operations Lead , you will...in designing and implementing innovative strategies to enhance the customer experience in a digital consumer-centric ecosystem.… more
- PNC (Pittsburgh, PA)
- …As a Senior Portfolio & Strategy Manager supporting Credit Card Marketing Strategy , you will lead a team of analysts and collaborate with cross-functional ... serve. We are all united in delivering the best experience for our customers. We work together each day...leadership role where you'll bring together analytical rigor, marketing strategy , and customer insights to influence key… more
- Insmed Incorporated (NJ)
- …diseases, you'll be part of a community that prioritizes the human experience , celebrates curiosity, and values every person's contributions to meaningful progress. ... science, we're in. Are you?About the Role:The Director, Global Medical Training Strategy will be responsible for developing the strategic training plan and material… more
- Accenture (Pittsburgh, PA)
- …to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy ; and campaign, content ... Advise clients on ways to measure and improve their customer -centric metrics Lead change-management initiatives that drive...need: A minimum five (5) years of management consulting experience with heavy focus working in customer … more
- CVS Health (Wellesley, MA)
- …differentiate our brand in alignment with our business strategy . You will lead the strategic development and execution of customer -focused experience ... Position Overview: As the Senior Manager of Retail Brand Experience Strategy , you will play a...experience strategies that align with business objectives and customer needs. Lead the strategic brief and… more
- World Wide Technology (Maryland Heights, MO)
- …Provide market intelligence and competitive insights to inform customer strategy and internal GTM initiatives Experience with complex commercial models ... As a Strategy & Advisory Data Center Solution Architect, you will lead high-impact strategy sales opportunities that shape the future of enterprise… more
- TD Bank (Charlotte, NC)
- …business and deliver on our strategy , we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether ... achievement of business results and improvement of the end to end customer experience Provides support and input to the required documentation/deliverables… more
- Accenture (Minneapolis, MN)
- …(advisor) effectiveness / enablement , go-to-market strategies, B2B / B2C direct to customer growth, channel strategy , lead management, and sales operating ... growth, product and experience design; technology and experience platforms; creative, media and marketing strategy ;...are: Passionate about helping clients solve complex growth and customer experience challenges , as well as… more
- Otsuka America Pharmaceutical Inc. (Little Rock, AR)
- …placement as an option and reports to the Vice President, CNS Business & Customer Engagement Operations business unit. Job Description Lead a team responsible ... The Executive Director, US Access Strategy & Marketing, CNS leads the Access ...of medicines in the United States. This individual will lead the evolution of the brand/portfolio value proposition to… more
- Autodesk (Boston, MA)
- …and problem-solving skills with ability to distill market insights into actionable strategy Experience presenting to C-staff with a strong executive presence, ... Briefings, Industry Events & Working Groups, and Media Support. Lead partnerships as well as M&A strategy ...design and practice workflows 10+ years of total related experience including Architecture and business roles including strategy… more
- Accenture (Raleigh, NC)
- …products. You also are: Passionate about helping clients solve complex growth and customer experience challenges , and supporting them through st rategic ... and partner . Develop unique points of view on customer strategy topics or insurance markets relevant...relationship development and client management skills . You have experience in delivering CRM, CPQ, Lead to… more
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