- CHRISTUS Health (Tenneryville, TX)
- …Standard VI. Performance Improvement/Safe Practice/Quality Care/Regulations . Assesses customer and patient satisfaction while developing strategies to address ... service to internal or external customers . Facilitates the resolution of customer problems, issues, or concerns . Monitors and promotes workplace safety… more
- Christus Health (Jasper, TX)
- …Standard VI. Performance Improvement/Safe Practice/Quality Care/Regulations * Assesses customer and patient satisfaction while developing and implementing strategies ... service to internal or external customers * Facilitates the resolution of customer problems, issues, or concerns * Monitors and promotes workplace safety… more
- CHRISTUS Health (Tyler, TX)
- …groups Standard VI. Performance Improvement/Safe Practice/Quality Care/Regulations Assesses customer and patient satisfaction while developing and implementing ... service to internal or external customers Facilitates the resolution of customer problems, issues, or concerns Monitors and promotes workplace safety requirements… more
- CHRISTUS Health (Alex, LA)
- …train, and drive clinical competence and positive patient outcomes. Provides feedback and assistance to Practice Manager concerning customer satisfaction, ... staff development, and associate performance and satisfaction. Responsibilities: Maintains competency in the performance of technical procedures and clinical assessment skills as required within the office setting and is able to function as a role model.… more
- Schwan's Company (Bloomington, MN)
- …issues and customer challenges for the respective business area utilizing customer feedback . + Documents, reviews and edits requirements and business ... data is completely understood and communicated appropriately. + Analyze consumer and customer feedback as a rate of complaints (contacts) per million units sold,… more
- Chewy (Plantation, FL)
- …Chewy to improve Customer Experience. The right candidate will craft the role that customer feedback has in evolving the customer experience at Chewy. By ... owning the strategy and execution on sourcing customer feedback across various customer service channels and feedback methods, this role will lead their… more
- Eptura, Inc (Austin, TX)
- …reduced time to resolve issues, and using data to inform voice of the customer feedback . The successful candidate will partner with other support leaders to ... and collaborate with product and engineering teams to action voice of customer feedback and reduce overall customer effort. **Responsibilities:** + Lead… more
- Mastercard (Tampa, FL)
- …ongoing engagement. You will be responsible for gathering and analyzing customer feedback , generating actionable insights, and supporting decision-making at ... programs within the Customer Success team. *Collect and analyze customer feedback during both onboarding and ongoing service phases to generate insights for… more
- Xylem (Leetsdale, PA)
- … complaints and issues * Maintain positive relationships with customers * Analyze customer feedback and make recommendations for improvement Customer ... resolution of customer issues * Monitor and respond to customer reviews and feedback * Provide exceptional customer service to maintain and improve… more
- Centers Plan for Healthy Living (San Juan, PR)
- …metrics. Utilize the company's reporting tools to track and report performance and customer feedback . + Training & Development: Participate in ongoing training ... benefit customers. + Documentation Management: Use our systems to accurately log customer interactions, complaints, resolutions, and feedback . This ensures that… more
- Amazon (Seattle, WA)
- …objectives. This involves defining the scope, objectives, and metrics for measuring customer feedback and satisfaction. - Program Design: Design and implement ... Data Collection and Analysis: Oversee the collection, consolidation, and analysis of customer feedback data from multiple sources. Develop and implement… more
- Midwest Goods Inc. (Bensenville, IL)
- …implement new technologies, and integrate customer success tools (eg, CRM, customer feedback systems) with other internal platforms. + Continuously refine ... management of customer success technology tools, including CRM systems, customer feedback platforms, and ticketing systems. + Partner with the IT department… more
- JPMorgan Chase (Jersey City, NJ)
- …and features, and continuously improve the customer experience. You will collect customer feedback and close feedback loops. You will be involved ... Elevate the customer journey by translating product insights into lasting...illustrate key product functionality, communicates future releases, and gathers feedback on the impact the product and its features… more
- Sunrun (Lehi, UT)
- …levels of excellence in technology, process, and people.** + **Analyze and map customer feedback and experiences, and build systems and processes that inspire ... excellent and deliver on critical Key Performance Indicators. Using customer data and feedback while working cross functionally across Sunrun to deliver an… more
- The Hartford (Hartford, CT)
- …VoC feedback : Ensure compliance with the closed-loop process. + Analyze customer feedback : Conduct periodic analyses to influence operational and digital ... with customer experience or customer -oriented roles (eg, Customer Data and Analytics, Customer Feedback , Customer Service). + Experience as a… more
- AbbVie (North Chicago, IL)
- …in relevant software, Advanced Microsoft Office (Excel/pivot, Word), ERP/SAP, SharePoint, customer feedback system + Lead internal and external meetings, ... YouTube, LinkedIn and Tik Tok (https://www.tiktok.com/@abbvie) . Job Description Customer Service embraces the responsibility of making a remarkable impact… more
- MasteryPrep (Dallas, TX)
- …gather feedback and identify areas for service improvement. + Provide valuable customer feedback to internal teams for continuous improvement. + Assist in ... reports to monitor team productivity and key performance metrics. + Drive customer advocacy through process improvement initiatives and feedback implementation.… more
- Amazon (Arlington, VA)
- …define feature enhancements and new products to improve Amazon product based on customer feedback , data analysis, and feature gaps with competitive products. * ... Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the...policies should be applied equally. 4 | Fueled by feedback . We aim for SAS to be the preferred… more
- Portland General Electric (Portland, OR)
- …such as **open rates, click-through rates, delivery times** , operational metrics,and customer feedback , using these insights to drive ongoing optimization of ... solutions that are also affordable and accessible to all. **Principal Customer Experience (CX) Strategist - Notifications Strategy and Execution** **Job Function… more
- Robert Half Office Team (Belcamp, MD)
- …support, to resolve customer issues and ensure seamless service delivery. + Feedback Collection: Gather customer feedback and share insights with ... and assisting with account-related questions. + Data Entry: Accurately document customer interactions, transactions, feedback , and any follow-up actions in… more
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