- Exact Sciences (Boston, MA)
- …administrators, and diligently captures information on customer interactions using the Customer Relationship Management ( CRM ) database, including ... connections to uncover unmet needs and opportunities. Seeks regular feedback from customers about their experience, service, satisfaction and...to sales. Proficiency in MS Excel, Word, Outlook and Customer Relationship Management ( CRM… more
- Sprinklr (Washington, DC)
- …and subscription-based business models. + Knowledge of customer experience (CX) and customer relationship management ( CRM ) principles. + Familiarity ... Success Look Like** As a Director Product Management specializing in Customer Feedback Management Software, you will be responsible for driving the… more
- The University of Texas at Arlington (Arlington, TX)
- …5. 6 years or more 6. *How many years of experience do you have in using a Customer Relationship management ( CRM ) such as Slate, HubSpot or other type of ... **Job Summary** This position serves as technical support for the Division of Enrollment Management as it relates to CRM success across the UTA campus. This… more
- CVS Health (Hartford, CT)
- …while also facilitating personalization that deepens CVS' relationship with the customer + Develop customer -first, cross-channel CRM strategies ensuring ... a critical part of our strategy as the primary customer -facing piece of our portfolio. Our CRM ...a marketing function + 5+ years of experience in CRM , lifecycle marketing, product management or business… more
- Amazon (Arlington, VA)
- …metrics to guide your work and uncover hidden areas of opportunity. Seller Relationship Management * Build effective working relationships with your Sellers; be ... define feature enhancements and new products to improve Amazon product based on customer feedback , data analysis, and feature gaps with competitive products. *… more
- Medtronic (Charlottesville, VA)
- …educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management ( CRM ) sales and customer service objectives. CRM ... CRM products and solutions offer value to the customer + Assists with obtaining customer POs...basic understanding of the competitive landscape + Independently identifies customer needs and opportunities and provides feedback … more
- Astrix Technology (Raleigh, NC)
- …be the central point of contact between business (Donor Recruitment, Sales, Marketing, Customer Service, etc.) and the CRM and Website development and ... users who need assistance in using the systems during hypercare period + Initiate focus group feedback sessions with a select group of CRM users in the region to… more
- Abbott (Atlanta, GA)
- …programs on CRM products to healthcare professionals. + Provides insight, guidance, and feedback to management on market feedback and components of next ... Engineering, related field or equivalent healthcare experience required. Requires ability to become certified on SJMSC CRM products + A _minimum of_ **_4+… more
- Abbott (Houston, TX)
- …programs on CRM products to healthcare professionals. + Provides insight, guidance, and feedback to management on market feedback and components of next ... Engineering, related field or equivalent healthcare experience required. + Requires ability to become certified on SJMSC CRM products. + A minimum of 2 years of… more
- Abbott (Los Angeles, CA)
- …programs on CRM products to healthcare professionals. + Provides insight, guidance, and feedback to management on market feedback and components of next ... Engineering, related field or equivalent healthcare experience required. Requires ability to become certified on SJMSC CRM products. A minimum of four plus years… more
- Zoom (CA)
- …and ongoing engagement to ensure customers achieve their desired outcomes + Implement customer feedback loops to continuously improve products, services, and ... product team to influence the product roadmap based on customer needs and feedback . + Customer...indirect channels Qualifications: + 10+ years of experience in customer success, account management , or a related… more
- Amazon (New York, NY)
- …and manage expectations with Customer Success Managers as appropriate. * Use Customer feedback , market insights, and internal data to contribute to the ... Description The Amazon Vendor Services organization is seeking a Manager , Customer Success Manager to...and increasing adoption and utilization of company products. * Relationship Management : Proven track record of building… more
- Paccar Winch Inc. (Lewisville, TX)
- …in using customer experience tools and software such as customer feedback management systems, CRM platforms, and data analytics software. + ... Create comprehensive customer journey maps. + Analyze customer feedback , surveys, and data to identify...Communications required. + Certifications in customer experience management , such as Certified Customer … more
- PaxeraHealth (Newton, MA)
- …initiatives with business development, sales, marketing, and product development. . + Customer Relationship Management : + Establish and maintain strong, ... optimization. + Collaborate with the product team to provide customer feedback and insights for continuous improvement...(MBA, MHA) preferred. + 10+ years of experience in customer success, account management , or a related… more
- Midwest Goods Inc. (Bensenville, IL)
- …knowledge of Google‐based programs such as google sheets/Docs. + Previous Experience with Customer Relationship Management or Ticketing System. + Previous ... and provides necessary feedback /recommendations for potential candidates for the customer service department. + Communicate with Senior Management and… more
- Educational Testing Service (Princeton, NJ)
- …initiatives and deliver exceptional experiences for TOEFL test-takers and institutional clients. ** Customer Relationship Management :** + Develop and maintain ... marketing, and service delivery decisions. + Gather and analyze customer feedback and insights to drive product...function. \#LI-REMOTE \#LI-SL1 + 10+ years of experience in customer success, account management , or related roles,… more
- ActiveProspect, Inc. (Austin, TX)
- …to define and measure key performance indicators (KPIs) for customer success. Customer Relationship Management : + Build and maintain strong relationships ... satisfaction, ensuring maximum value throughout onboarding, implementation, training, support, customer management , renewals, advocacy, and maximizing product… more
- ThermoFisher Scientific (Cincinnati, OH)
- …business impact, and customer retention. + Be responsible for the management and optimization of marketing technologies, including CRM systems, marketing ... and experienced individual to join our team as the Manager of Customer Marketing. In this role,...the forefront of all marketing strategies, gathering and analyzing customer feedback and data to advise decision-making.… more
- Generac Power Systems (Waukesha, WI)
- …solutions and integrations * Experience conducting product demos and incorporating business feedback to meet customer service business objectives * Experience ... solutions company, we continue to push new boundaries. The Senior CRM Developer is responsible for application development around Generac's Salesforce applications… more
- Amazon (Tempe, AZ)
- …metrics to guide your work and uncover hidden areas of opportunity. Seller Relationship Management * Build effective working relationships with your Sellers; be ... define feature enhancements and new products to improve Amazon product based on customer feedback , data analysis, and feature gaps with competitive products. *… more
