- El Paso County (Colorado Springs, CO)
- Customer Experience Program Manager Print (https://www.governmentjobs.com/careers/elpasocountyco/jobs/newprint/4689074) Apply Customer Experience ... Summary El Paso County is searching for an innovative Customer Experience Program Manager to...departments. + Feedback Management:Collect, analyze, and integrate customer feedback into improvement processes. + Data-Driven… more
- Amazon (Seattle, WA)
- …(WWDE), we are seeking a dynamic, organized, and experienced Sr. Program Manager to manage our Voice of Customer Mechanism. You collaborate with business ... both business and technical audiences. As a Voice of Customer (VoC) Sr. Program Manager ...involves defining the scope, objectives, and metrics for measuring customer feedback and satisfaction. - Program… more
- Envista Holdings Corporation (Brea, CA)
- …for a visionary, energetic individual to join the Customer Experience team. The ** Customer Experience Program Manager ** will play a crucial role in ... at all touchpoints. This role involves seeking out and analyzing customer feedback , improving customer service workflows, and managing cross-functional… more
- Amazon (Seattle, WA)
- …with powerful software, and tying it all together to the cloud. As the Quality ( Customer Experience) Program Manager , you will be responsible for overseeing ... trends and implement strategies to maintain and improve performance - Analyze customer feedback , including satisfaction surveys, quality audits, and social… more
- Amazon (Seattle, WA)
- … Customer Obsession. We build and own services that process billions of customer feedback items near-real time, provide self-service suite of products and ... services that easily finds, identifies, and ensures relevant customer feedback is addressed by the right...Cord mechanism at Amazon. Key job responsibilities A Technical Program Manager (TPM) is responsible for the… more
- Qualtrics (Provo, UT)
- …over 5,000 people across the globe who think that's work worth doing. **Global Program Manager , Digital Customer Success (Event Strategy)** **Why We Have ... talent! Qualtrics is seeking a Global Program Manager to lead our webinar strategy, customer ...Qualtrics champions + Lead a global strategy, execution and feedback loop around digital events such as webinars, roundtables,… more
- IBM (Atlanta, GA)
- Introduction A Customer Success Manager Architect (CSM) focused on Artificial Intelligence (AI) in IBM means a career where you're helping clients fully realize ... IBM's products and services. Your Role and Responsibilities A Customer Success Manager AI role in IBM...IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly… more
- AireSpring (Atlanta, GA)
- …industry leading customer -facing platform. We are looking for an innovative, customer centric Manager to establish, prioritize and lead the implementation of ... our ITSM customer portal to elevate our customer 's experience. The Manager will play a...prioritize development efforts. + Conduct user research, surveys, and feedback analysis to understand customer and partner… more
- HP Inc. (Sacramento, CA)
- …members. * Analyzes complex business and systems processes and synthesizes closed-loop feedback management to address customer issues effectively. * Collaborates ... This role is responsible for overseeing large customer projects with moderate complexity, localized/sub-regional scope, and...+ Long term/short term disability insurance + Employee assistance program + Flexible spending account + Life insurance +… more
- Midwest Goods Inc. (Bensenville, IL)
- …implement new technologies, and integrate customer success tools (eg, CRM, customer feedback systems) with other internal platforms. + Continuously refine ... Distribution, a leading vape distribution company, is seeking a Customer Success Operations Manager (B2B) to oversee... customer success technology tools, including CRM systems, customer feedback platforms, and ticketing systems. +… more
- Tucson Electric Power (Tucson, AZ)
- ** Manager , Customer Experience and Advocacy - Market...The strategy(s) are based on the Voice of the Customer and leverage customer feedback into ... our employees,here (https://youtu.be/hpknvJPLuoc) andhere (https://youtu.be/7BECywu-Re4) . **Job Description - Manager , Customer Experience and Advocacy - Market… more
- Sysco (Cleveland, OH)
- **JOB SUMMARY** The Manager , Food Safety Program (Food Safety Program Manager (FSPM)) is responsible for providing proactive leadership and instruction ... risk and complexity. The Manager , Food Safety Program (Food Safety Program Manager )...and/or federal regulatory agencies, Global Food Safety Initiative and Customer 2nd or 3rd party audits, food defense and… more
- Percepta (Melbourne, FL)
- …and an understanding of Dealership sales and service operations. The Technical Claims Manager will assist the Program Manager in departmental hiring ... Service Representatives (TSRs) to provide accurate, timely, accessible, and professional customer service.** **The Technical Claims Manager -Ford Protect plans,… more
- Intuit (Mountain View, CA)
- … Champion: Establish a systematic process for gathering and analyzing customer feedback specifically from Lighthouse participants. Proactively share insights ... Overview We're seeking a driven and empathetic Customer Engagement Senior Manager to join...customers. + Relationship Deepening: Develop and implement a comprehensive customer engagement model specifically for the Lighthouse program… more
- Amazon (Austin, TX)
- …The Amazon Vendor Services organization is seeking a Strategic Customer Success Manager to shape the future of the program . The Strategic Customer ... program . The key responsibilities of a Strategic Customer Success Manager include but are not...and new products to improve Amazon products based on customer feedback , data analysis, and feature gaps… more
- Amazon (Seattle, WA)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program . The Senior Customer ... program . The key responsibilities of a Senior Customer Success Manager include but are not...and new products to improve Amazon product based on customer feedback , data analysis, and feature gaps… more
- Percepta (Houston, TX)
- …we bring first-class service across each market we support. As a **Bilingual Spanish Customer Service Case Manager ** working onsite in **Houston, TX** , you'll ... unique culture. **What You'll Be Doing** The **Bilingual Spanish Customer Service Case Manager ** will work with...specified goals as set forth by management + Provide feedback to management for the continued and improved performance… more
- Microsoft Corporation (Atlanta, GA)
- …to innovating the customer experience. As a **Senior New Product Experience Program Manager ** , you will be responsible for identifying and removing blockers ... usage. Helps relevant product and business groups to identify upscale and new customer opportunities. Leverages customers' feedback to provide input on business… more
- Carrier (Fort Wayne, IN)
- …the organization. + Ensure Net Promotor Score (NPS) survey is implemented and captures customer feedback with corrective actions. Quality + Work with customer ... for the HVAC, refrigeration, and related markets globally. The Customer Success Manager will be responsible for...customer initiatives. + Conduct periodic reviews to assess customer health, gather feedback , and communicate within… more
- Netflix (UT)
- …Payments Fraud, and Privacy. You will work closely with product teams to integrate customer feedback and lead initiatives to ensure CS readiness. In addition to ... content and cutting-edge technology. As the Investigations & Response Manager , Customer Trust & Privacy, you'll play...stakeholder interests. + CS Advocacy: Be the voice of Customer Service, ensuring their needs and feedback … more
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