- Mathematica (Columbus, OH)
- Position Description: Mathematica is searching for a Client Experience ( CX ) Senior Analyst / Sr. Manager! The Client Experience Senior Analyst / Sr. Manager ... and a seamless client journey. * Manage and conduct regular analysis of customer data, feedback, and CX industry research to identify trends, opportunities,… more
- SAP (New York, NY)
- …and services, specifically within the commerce domain and a willingness to stretch across the CX portfolio in telling the full Customer Journey. You will play a ... well as in-person customer meetings. ABOUT SAP CUSTOMER EXPERIENCE SAPs Intelligent CX strategy is...to delivery. Enables companies to gather, organize, and analyze customer information from various sources, providing valuable insights… more
- Liberty Latin America (PR)
- …statistical analysis to correlate business/operational Key Performance Indicators with NPS and CX outcomes. + Analyze customer satisfaction data to extrapolate ... Deliver practical data stories to leadership to deliver key insights into customer behavior. + Lead execution...to correlate business/operational Key Performance Indicators with NPS and CX outcomes. + Analyze customer satisfaction data… more
- Rock Family of Companies (MI)
- …or Tableau + Knowledge of the fintech industry **Job Summary** As the Senior Customer Experience ( CX ) Analyst , you'll leverage product, business operations ... logs and product analytics + Design accessible reports and dashboards to provide customer insights and inform decision-making + Actively identify, estimate and… more
- Shaw Industries Inc (Dalton, GA)
- Job Title Commercial Business Analyst : Strategic Accounts & Customer Experience Position Overview This role manages the production of insights for the ... to support the Strategic Accounts team as well as CX leadership . This position will engage as the...with Marketing Services to provide KPI intel for accurate customer facing reports + Connect with Shaw Integrated Solutions… more
- Verint Systems, Inc. (Columbus, OH)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX ... to identify patterns and correlations amongst various data points. The HR Analyst will create effective data visualizations to enable more strategic and effective… more
- Concentrix (Columbus, OH)
- …surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional ... Job Title: Data Analyst (Hybrid in Portland, OR or Des Moines,...Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered… more
- Concentrix (Columbus, OH)
- …surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional ... Job Title: Financial Analyst /Manager Job Description We're Concentrix. A new breed...Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered… more
- Lucid Software (Salt Lake City, UT)
- …Microsoft. We are looking for an experienced manager to help scale our Customer Experience ( CX ) Go-To-Market Operations and Strategy team through our company's ... growth. This role will work closely with our CX leadership team across Customer Success, Professional...teams on annual planning. + Deliver key reporting and insights on CX performance: Produce accurate and… more
- Novo Nordisk (Plainsboro, NJ)
- …Lead is to drive the strategic execution and continuous improvement of customer experience ( CX ) campaigns through effective leadership, collaboration, and ... that MarTech architecture and execution support overarching business objectives and customer experience priorities, in alignment with CX campaign strategies.… more
- Amazon (Seattle, WA)
- …address proactive and reactive PR needs. * Dive deep into marketing performance and customer insights to uncover meaningful insights that improve performance ... with scope for creativity and self-development. The ideal candidate will use a customer backwards approach in proactively identifying key insights into … more