- Intuit (Mountain View, CA)
- …with known methodologies and industry tools (ie Qualtrics, Medallia , Gainsight, etc) in CX such as customer sentiment, Voice of the Customer (VOC), ... customer empathy. This role reports to the GBSG CX Center of Excellence Senior Manager. This role can...bring + 4 to 6+ years of experience in Customer Experience, Customer Insights , or… more
- Intuit (Mountain View, CA)
- …with known methodologies and industry tools (ie Qualtrics, Medallia , Gainsight, etc) in CX such as customer sentiment, Voice of the Customer (VOC), ... customer empathy. This role reports to the GBSG CX Center of Excellence Group Manager. This role can...What you'll bring + 7-10+ years of experience in Customer Experience, Customer Insights , or… more
- Meta (Burlingame, CA)
- …problem-solving skills 15. Knowledge of customer experience software and tools (eg Medallia , Qualtrics) 16. Knowledge of CX and VoC best practices and ... **Summary:** The Reality Labs Customer Experience ( CX ) team at Meta...our customers and using their feedback to inform actionable insights that drive customer -centric decisions and actions… more
- BASF (Research Triangle Park, NC)
- …with 8 years' overall working experience. + At least 4 years of experience in CX , customer insights , customer oriented commercial or cross functional ... connected to developments in the field of Voice of Customer / CX and bringing these trends into the...organization to enhance the program. + Liaising with the Customer Insights (CI) Community to ensure the… more
- Intuit (San Diego, CA)
- …with known methodologies and industry tools (ie Gainsight, Qualtrics, Medallia , etc) in CX such as customer sentiment, Voice of the Customer (VOC), ... manage: Customer Experience ( CX ) and Voice Of Customer (VOC) Insights and survey and data infrastructure, reporting and analysis supporting the… more
- El Paso County (Colorado Springs, CO)
- …experiences for residents and employees. Essential Duties/Responsibilities + Develops and executes customer feedback programs to gather feedback and insights and ... + Experience in the public sector or local government. + Experience with customer experience platforms such as Medallia , Qualtrics, ServiceNow, and Gainsight.… more